Voices of eCommerce

By: John Drake
  • Summary

  • Do you want understand how eCommerce works? I’m professor John Drake of East Carolina University. My podcast “Voices of eCommerce” wants to build that understanding in the area I love most - eCommerce. In this podcast, I interview the people behind the scenes of eCommerce - the people that design, build, market, and run online, mobile, and social initiatives. These interviews ask about their careers, job roles, and the current state of eCommerce in business today.
    © 2023 Voices of eCommerce
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Episodes
  • Ep. 13 - Brian Amerige of Thoughtful on rethinking social
    Feb 25 2022

    What if?  What if we re-thought what "social" means, to rid ourselves of the dark elements and instead promote the enriching parts? 

    In this episode, we talk to Brian Amerige, CEO and co-founder of Thoughtful, and who takes us on a journey on rethinking social.  His app, Thoughtful (available at https://thoughtful.community/Brian) represents his effort to bring this vision to reality.
    Specifically, we discuss:

    • Why we need ideas to flourish as humans
    • How current social platforms promote non-enriching content, leading to toxic environments.
    • How Thoughtful promotes ideas through the consumption of interesting content.
    • Why "Thoughtful time" creates a number for screen time you should be proud of. 
    • The marketplace for new apps is still huge - especially for positive, human centric apps. 
    • In Thoughtful, engagement with people is limited to the extent it can help engagement with ideas. 
    • Why metrics at Thoughtful are used to inform decisions but not make decisions. 
    • How the "judgement coefficient" helps match individual interests with other people with similar interests, and their recommendations, regardless of popularity of that content. 
    • How you could use Thoughtful to improve your college experience
    • Why students should focus on problems when thinking about their career.
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    52 mins
  • Ep. 12 - Fran Stacks of Wells Fargo on digital marketing
    Jul 30 2021

    In this episode, we talk with Fran Stacks, channel manager at Wells Fargo https://www.wellsfargo.com/.  We talk about:

    - What a channel manager does
    - How ADA specifications impact web site design
    - How the digital marketing has changed in the last 10 years 
    - How customer expectations have changed in the last 10 years
    - What a Data Management Platform does
    - and more...

    To learn more about eCommerce and how marketing plays a role, check out my textbook "eCommerce: A Stakeholder Approach" https://www.prospectpressvt.com/textbooks/drake-ecommerce-a-stakeholder-approach

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    31 mins
  • Ep. 11 - Harry Hawk with Doctible and Southwestern College on online lead generation
    Jun 28 2021

    In this episode, we chat with Harry Hawk, instructer at Southwestern College and lead generator at Doctible (doctible.com). During this conversation, we learn about:
     - What is a "lead" and how Harry uses digital media to help find leads for medical offices
     - HubSpot and their technological offerings
     - Why I wrote my textbook
     - How to get started in eCommerce and eBusiness
     - How to get the most out of my textbook
     - Digital deep funnel optimization

    To learn more about eCommerce and how marketing plays a role, check out my textbook "eCommerce: A Stakeholder Approach" https://www.prospectpressvt.com/textbooks/drake-ecommerce-a-stakeholder-approach

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    49 mins

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