• Underperformance - everyone's got a plan until they're hit in the face

  • Apr 23 2024
  • Length: 39 mins
  • Podcast

Underperformance - everyone's got a plan until they're hit in the face

  • Summary

  • ๐—›๐—ผ๐˜„ ๐—บ๐˜‚๐—ฐ๐—ต ๐˜๐—ถ๐—บ๐—ฒ ๐—ฑ๐—ผ ๐˜†๐—ผ๐˜‚ ๐—ด๐—ถ๐˜ƒ๐—ฒ ๐—ฎ๐—ป ๐˜‚๐—ป๐—ฑ๐—ฒ๐—ฟ๐—ฝ๐—ฒ๐—ฟ๐—ณ๐—ผ๐—ฟ๐—บ๐—ถ๐—ป๐—ด ๐—ถ๐—ป๐˜ƒ๐—ฒ๐˜€๐˜๐—บ๐—ฒ๐—ป๐˜ ๐—บ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—ฟ?

    1. Hire a manager after a period of strong performance.

    2. Watch in horror as you donโ€™t experience that outcome, maybe the opposite.

    3. Spend a huge amount of time and emotional labour deciding on whether your initial thesis was wrong, something has changed at the manager, or with market dynamics.

    4. After sucking up a huge amount of governance time, decide to sack the manager.

    5. Rinse and repeat with potentially similar outcomes.


    Now that might not be you, but it is a story that plays out regularly.


    Experiencing underperformance is one of the unavoidable realities of hiring an active manager. And itโ€™s painful for everyone; clients, managers and advisers. And badly managed pain creates some predictably bad outcomes for all parties.


    One important and manageable issue is time horizon mismatch. And this is what and I explore in the latest episode of Decision Nerds. We discuss


    ๐—ช๐—ต๐˜† ๐—ถ๐—ป๐˜ƒ๐—ฒ๐˜€๐˜๐—บ๐—ฒ๐—ป๐˜ ๐—ฒ๐—ฑ๐—ด๐—ฒ ๐—ถ๐˜€ ๐—ป๐—ผ๐˜ ๐—ฒ๐—ป๐—ผ๐˜‚๐—ด๐—ต โ€“ managers need an appropriate amount of time to let their edge play out. It may be longer than you think.


    ๐—ง๐—ต๐—ฒ ๐—•๐˜‚๐˜…๐˜๐—ผ๐—ป ๐—œ๐—ป๐—ฑ๐—ฒ๐˜… โ€“ a simple way of articulating time frames that would help everyone.


    ๐—˜๐˜ƒ๐—ฒ๐—ฟ๐˜†๐—ผ๐—ป๐—ฒ ๐—ต๐—ฎ๐˜€ ๐—ฎ ๐—ฝ๐—น๐—ฎ๐—ป ๐˜‚๐—ป๐˜๐—ถ๐—น ๐˜๐—ต๐—ฒ๐˜† ๐—ฎ๐—ฟ๐—ฒ ๐—ต๐—ถ๐˜ ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐—ณ๐—ฎ๐—ฐ๐—ฒ โ€“ we posit that most peopleโ€™s ability to predict how they will deal with the pressure of underperformance wonโ€™t reflect reality when things get tough.

    We talk about the distinct behavioural pressures facing clients, advisers and managers and what they might consider doing to make things easier. A couple of takeaways if you donโ€™t have time to listen.


    ๐—–๐—น๐—ถ๐—ฒ๐—ป๐˜๐˜€ - what is your real capacity for tolerating underperformance, how do you know this?

    ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—ฟ๐˜€ - have a clear view of the timeframe your results should be judged over. Whilst this a tough problem, if you donโ€™t have a view, one will be forced on you.

    ๐—”๐—ฑ๐˜ƒ๐—ถ๐˜€๐—ฒ๐—ฟ๐˜€ - is your role to be a behavioural bulwark and help clients through this period, or just keep them happy? They are not always the same thing.


    More information on the Buxton Index is here: https://lnkd.in/eHXDfkfe




    Show More Show Less

What listeners say about Underperformance - everyone's got a plan until they're hit in the face

Average Customer Ratings

Reviews - Please select the tabs below to change the source of reviews.

In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.