• Throwback: Keep More Money with Outsourcing Your Phone Services

  • Sep 20 2024
  • Length: 54 mins
  • Podcast

Throwback: Keep More Money with Outsourcing Your Phone Services

Listen for free

View show details

  • Summary

  • Join us in today's throwback episode as we talk with Sarah Allen from Ruby, a remote receptionist service that can streamline your business. Learn how to effectively bolster your reputation, earn more money, and save time and stress from your day to day. Episode Highlights: Sarah mentions that she began her professional career in the trucking industry. (5:53) Sarah discusses Ruby's goal of providing a better client experience and enhancing your reputation. (8:47) Sarah discusses their workforce in the United States. (11:23) Sarah explains that all of their receptionists go through extensive training because it's a difficult profession that must be able to be flexible and switch between different businesses. (12:50) Sarah discusses how they manage calls for the brokerage. (16:38) Sarah explains the types of feedback and reports that they provide to business owners. (25:26) Sarah discusses the service package they offer. (31:57) Sarah explains that their onboarding phase is when they determine what their client needs in terms of services. (36:02) Sarah discusses how companies may contact Ruby to learn more about their products and services. (47:15) If Sarah had a statement, piece of advice, or quotation that she wishes to display on a billboard for everyone to see. What would it be? (50:42) Key Quotes: “Ruby was born out of the idea of giving people back time in their day.” - Sarah Allen “All of our receptionists go through a lot of training, because it's a very hard job, they have to be flexible, and to just have that ability to switch between different businesses.” - Sarah Allen “It's your reputation on the line, and we take that very seriously. We are keeping your brand and we're keeping your reputation and that's the most important thing.” - Sarah Allen Resources Mentioned: Sarah Allen LinkedIn Ruby Cameron Pechia Thomas Comstock Valley Trucking Insurance
    Show More Show Less
Show More Show Less

What listeners say about Throwback: Keep More Money with Outsourcing Your Phone Services

Average Customer Ratings

Reviews - Please select the tabs below to change the source of reviews.

Audible.com.au reviews

Amazon Reviews
No Reviews are Available
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.