How do you know if hiring a wellness manager is the right move for your boutique hotel?

It’s a question I get asked all the time.

For some, it’s the key to growing their wellness offering.

For others, it’s an unnecessary expense.

The truth is, the decision comes down to your hotel’s unique goals and what wellness really means for your brand.

In today’s episode, I’ll explore:
→ When hiring a wellness manager makes sense—and when it doesn’t.
→ The key differences between wellness as a marketing tool and wellness as part of your brand’s DNA.
→ How to avoid the 'revolving door' of managers and ensure long-term success.


By the end of this episode, you’ll know exactly whether hiring for this role aligns with your hotel’s goals—and how to make the best decision for your property.

81% of employees say they’d work harder for a boss who shows gratitude.

Let that sink in.

What does gratitude have to do with wellness? Everything.

Gratitude is about creating a sense of balance and connection. It’s fundamental to achieving overall wellbeing—especially mental wellbeing. When we lead with gratitude, it shifts how we connect with our teams, how we inspire them, and how we show up for ourselves.

In today’s episode, I’m joined by Brian Proctor, founder of Leeds Hospitality Group and host of the Tuesday Thanks podcast.

During the pandemic, Brian started a simple project: thanking one person every week on LinkedIn. What began as a personal practice turned into a movement—transforming relationships, team cultures, and even business results.

Today, he’s helping leaders across industries bring gratitude into their daily routines in a way that’s meaningful and impactful.

Here’s what we’ll cover:

→ How small, consistent acts of gratitude—like a handwritten note—can have an outsized impact on your team.

→ Why authenticity matters when expressing gratitude (and how to avoid sounding robotic).

→ The surprising ways gratitude can strengthen team morale, reduce turnover, and even boost productivity.

By the end of this episode, you’ll know exactly how to start using gratitude to inspire your team, boost performance, and create a culture where people feel valued and connected.

How do you know if a brand is the right partner for your wellness offering?

Choosing the right product partner is one of the most important decisions you’ll make.

The wrong choice can lead to inconsistent guest experiences, wasted resources, and even impact your therapists’ performance.

But the right partner can help you deliver meaningful results, strengthen your concept, and build guest loyalty because they trust you to deliver results.

In today’s episode, I’m joined by Nick Irani from Subtle Energies—a brand deeply rooted in evidence-based practices.

Nick shares his insights on what makes a partnership successful and why it’s so important to align with brands that truly complement your hotel’s goals.

Here’s what we’ll cover:

→ How to choose product brands that address the real problems your guests face.

→ Why focusing your menu creates better results for guests and therapists alike.

→ The evergreen value of tactile therapies and their impact on your bottom line, even as technology rises.

If you’re a hotelier or wellness leader looking to make smarter decisions about your partnerships, this episode will give you the clarity you need.



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Are you ready to take wellness to the next level?


Here are 2 ways I can help:


1️⃣ WHO: Wellness directors who want to join 1% of wellness leaders


📌 WHAT: The Wellness Asset Academy
A 10-week online group programme where I guide you through my 7-step ESSENCE framework. Achieve higher pay and secure a genuine seat at the hotel’s big table—so wellness is no longer the most neglected area in the hotel.

→ Join the waitlist here.



2️⃣ WHO: Owners of small, independent hotels with a strong wellbeing focus


📌 WHAT: Asset Builder Mentorship
Exclusive 6-month 1:1 mentorship programme to master creating a wellness asset, build a proud team, and deliver transformative experiences for your guests.

→ Become a steward of true hospitality.



💡 Why work with me?

I know what works with wellness and I also know what doesn’t. I’ve made the mistakes so you don’t need to – saving you thousands of dollars on bad decisions.

✅ #1 best-selling author, global wellness expert
✅ 40+ projects in 20+ countries across Europe, Middle East and Asia Pacific
✅ Top brands: Abadía Retuerta, Four Seasons Hotels & Resorts, Accor, Six Senses Resorts & Spas
✅ Interviewed over 150+ hoteliers worldwide