What happens when your lifeline for mental health care is itself in crisis?
Join us for a thought-provoking episode of the Blue Light Diaries, where we shine a spotlight on the often-overlooked limitations and ethical pitfalls of Employee Assistance Programs (EAPs) within police services and other emergency sectors.
With firsthand experiences from her work as a counsellor on an EAP helpline, Sharon Williams unravels the stark reality behind the restricted number of counselling sessions, the intricate triage process, and the disturbing confidentiality issues that plague these programs. This episode is an eye-opener for anyone relying on or providing mental health support through EAPs.
We also tackle the critical ethical concerns that arise when confidentiality is compromised within EAP services. From untrained managers dictating counselling practices to the misuse of solution-focused brief therapy for severe cases, the detrimental impact on both clients and counsellors is laid bare.
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