In today's episode, we dive into the intricacies of performance pay and strategic business growth with our insightful guest, Mike, from Washington State. Renowned for founding Augusta Lawn Care, a franchise successfully expanded across the US, Canada, and Australia, Mike brings a wealth of experience in incentivizing performance and leveraging social media for business success.

Join host Matt Jones as he explores the concept of 'Pay for Performance' (PFP), where incentivizing employees by offering them a share of labor revenue leads to an efficient and motivated workforce. Mike candidly shares his strategies for measuring labor revenue, aligning incentives, and overcoming the challenges posed by highly customized service industries. Moreover, we delve into the evolving landscape of franchising and licensing models, where financial transparency and incentivizing managers become paramount, especially for absentee owners.

Discover how standardizing services, tracking key performance indicators for non-sales roles, and understanding the dynamics of franchise and licensing models can revolutionize your business practices. This episode also highlights the importance of ethical sales practices, with Mike drawing from his substantial experience in managing franchisees, ensuring their economic success, and avoiding the pitfalls of aggressive sales tactics.

Stay tuned for part two, where Matt and Mike will further explore the power of social media in business growth. Don't miss out on this opportunity to gain valuable insights and access free courses through Mike's website as mentioned in the show notes. Let's get started!


Watch the video version of this podcast at https://youtu.be/_FJT6qlLiLg

00:00 Performance Pay and Social Media Strategies

04:07 Franchise Profitability Challenges

06:24 Franchising Over Licensing: Legal Shift

09:35 Performance Pay Meritocracy Explained

14:24 "Lessons in Unethical Selling"

16:43 "Business Obligations in Solar Projects"

22:41 Profit Sharing Structure for Managers

23:48 Aligning Profit Sharing with Cash Flow

27:22 Financial Planning and Incentivization Strategy

32:11 Balancing Job Pricing and Team Trust

34:18 Balancing Incentives and Quality

37:28 Path to Franchise Ownership

42:09 Tracking Labor Revenue Allocation

43:36 Phone Performance KPI Focus

47:57 Standardizing Construction Variables

49:46 Appreciative Conversation Wr

Enjoyed the podcast? Take your trade business to the next level by incorporating AI! Don’t get left behind—explore Tradie Hub at tradiehub.net. Discover game-changing AI solutions designed to boost efficiency and growth for trade businesses worldwide. Check it out today!

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Thinking about adding AI to your trade business? Discover what’s possible with TradieHub.net

📲 Stay Connected:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: The Site Shed
• Website: thesiteshed.com
• Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed

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Today we're diving again into an eye-opening conversation with our special guest, Scott Irwin from Network Plumbing. After surviving a recent cyclone up north, Matt and Scotty discuss the relevant challenges and opportunities in the plumbing business. Scotty shares invaluable insights on building a business from the ground up, emphasizing the importance of self-worth, financial literacy, and investing in oneself and others. Throughout the episode, they touch on everything from the pitfalls of discounting services, to the significance of understanding your true value, and even the role of innovation and technology in the plumbing industry. Don't miss Scotty's thought-provoking stories and practical advice on designing the life you want by starting with the end goal in mind. Whether you're a seasoned entrepreneur or just starting, this episode is packed with nuggets of wisdom that could help propel your business and personal growth. Tune in and get ready to take some notes!

Watch the video version of this podcast at https://youtu.be/ksnwJmVabZo


00:00 Avoid Discounts; Maintain Value

05:41 "Recognize Your Worth in Business"

08:41 Invest in Yourself to Succeed

11:01 Sydney Self-Worth Event Announcement

13:43 Unwritten Goals and Aspirations

18:54 Practical Goal-Setting and Milestones

22:55 Hardworking Father, 80s Banking Insights

24:24 "Invest or Stagnate"

29:26 Teaching Life Choices

30:39 "Customer Appreciation Gesture Summary"

33:56 "Conversations and Connections"

37:21 "The Camera That Changed Us"

40:36 Attend Sydney Service Event

Resources:

• FB: https://web.facebook.com/networkplumbing
• IG: https://www.instagram.com/networktradies_/
• LinkedIn: https://au.linkedin.com/in/scott-irwin
  
  
  

Enjoyed the podcast? Take your trade business to the next level by incorporating AI! Don’t get left behind—explore Tradie Hub at tradiehub.net. Discover game-changing AI solutions designed to boost efficiency and growth for trade businesses worldwide. Check it out today!

👀 Check This Out:
Thinking about adding AI to your trade business? Discover what’s possible with TradieHub.net

📲 Stay Connected:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: The Site Shed
• Website: thesiteshed.com
• Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed

⭐ Enjoyed This Episode? Leave us a review here!

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In this episode of The Site Shed podcast, we're thrilled to welcome Scotty Irwin, a seasoned entrepreneur and expert in business acquisitions and growth, as he shares his incredible journey in building the Network Plumbing empire. Scotty takes us through his humble beginnings, where survival was the driving force, to steering a multi-million-dollar enterprise today. He opens up about the key decisions and strategies behind successfully navigating challenges like the 2007/2008 financial crisis and offers valuable insights into the importance of cultivating a strong company culture, the impact of strategic education, and onboarding for team retention. Additionally, Scotty discusses how his approach has allowed Network Plumbing to thrive amidst industry shifts and market demands. Whether you're a seasoned business owner or just starting out, Scotty's experience offers a wealth of knowledge and inspiration. Join us as we delve into the story of a business pioneer and get ready for a masterclass in growth and resilience in the trade space.


Watch the video version of this podcast at https://youtu.be/mLQJNjpR1v8


00:00 "Upcoming Service Titan Event"
03:17 Plumber's Journey and Mindset Insights
08:17 Survival Instincts in Business
09:42 "Optimize Existing Leads First"
15:22 "Showcasing Career Path Opportunities"
17:59 Scaling Business: When to Add HR?
21:37 Training Beyond the Basics
23:28 "Tidiness Reflects Personal Value"
25:44 Training Gaps in Business Acquisitions
29:52 Improving Air Comm Installation Practices
32:39 Sales Ethics Challenges
38:49 "Sid Sidcoaster: Listen and Learn"
39:51 "Business Insights with Scotty"

Resources:

• FB: https://web.facebook.com/networkplumbing
• IG: https://www.instagram.com/networktradies_/
• LinkedIn:

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📢 World of Titans – Sydney, April 3-4 📢

Learn from top trade business experts how to grow, scale, and exit successfully. VIPs get an exclusive HQ tour and a Sydney Harbour cruise.

Register now at https://www.thesiteshed.com!

Enjoyed the podcast? Take your trade business to the next level by incorporating AI! Don’t get left behind—explore Tradie Hub at tradiehub.net. Discover game-changing AI solutions designed to boost efficiency and growth for trade businesses worldwide. Check it out today!

👀 Check This Out:
Thinking about adding AI to your trade business? Discover what’s possible with TradieHub.net

📲 Stay Connected:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: The Site Shed
• Website: thesiteshed.com
• Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed

⭐ Enjoyed This Episode? Leave us a review here!

• Google
• Facebook
• Spotify/Apple