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Customer service has always been a point on contention, with customers getting hot headed when things don't go as they expect and employees treating customers like they don't matter. In recent years, especially since Covid, the subject has grabbed even more attention as employees have started to push for better wages and working conditions while companies automate, and customers complain that they can't get service like they used to. So, what's the solution to the problem with customer service?
In my opinion, the fix is super simple. Show each other some respect.
Welcome to The Long Way Home, the podcast where we dive into the changes the world has gone through over the past 4 decades! Join host Josh "Bearheart" Hawk as he meanders along this windy road, recounting stories from his childhood in Ohio and reliving the late 80s', 90s' and even the turning of the clock into the new millennium.
We all know the saying, "you can't go home again", and that's more about the passage of time than anything else. Home, at least the way we all knew it as kids, doesn't exist. The world changes, people move on and life morphs into something we barely recognize as we work to raise our kids, pay our bills and try to find some semblance of normalcy.
My website: https://www.joshbearheartlegendsandtales.com/
Buy my books on Amazon or on the website!
The Journal - https://www.amazon.com/dp/B0BXMX81G5
Legends and Tales - https://www.amazon.com/dp/B0CHL3RCD3
GPS Signal Lost - https://www.amazon.com/dp/B0CY7TGMM2
You can find me over on Patreon, where you’ll get access to exclusive benefits and be the first to hear about upcoming projects: https://www.patreon.com/joshbearheart