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In this episode of The Property Management Playbook, Andrew Nguyen and Robert Gallo dive into a critical yet often misunderstood topic—when to apply to the Magistrates' Court and how federal subject matter can impact property disputes. Many property managers assume VCAT is the default jurisdiction for tenancy matters, but there are key situations where the Magistrates' Court is the correct or even necessary forum.

Andrew and Robert break down what federal subject matter means in the context of property management and when it can shift a case out of VCAT’s hands. They explore the legal boundaries between VCAT and the Magistrates' Court, the risks of applying in the wrong jurisdiction.

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In this episode of The Property Management Playbook, we dive into what happens when property managers fail in their duty of care—and the serious consequences that can follow. We explore key legal obligations, what a breach of duty looks like, and real-life cases, including Barbaro v K P Hicks Real Estate PL [2022] VCAT 1062.

Join us as we break down the lessons from these cases and discuss the essential steps every property manager must take to stay compliant, minimise risk, and ensure they are across the legislation. Don’t wait until it’s too late—learn how to protect yourself and your clients before a small mistake turns into a big problem.

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This week, we’re thrilled to welcome a very special guest: Sarah Cincotta, Founder of Rise with Sarah Cincotta and a renowned trainer of property management business development managers.

Join us as we deep dive into an engaging conversation about the critical importance of understanding property management legislation. Sarah shares her expert insights on why mastering the legal side of property management is a game-changer for BDMs and PMs and how it can elevate their performance, reduce risk, and build stronger client relationships.

Whether you’re a seasoned professional or just starting in the property management industry, this episode is packed with practical advice and invaluable takeaways. Don’t miss it!