Welcome to this new episode of the MACE PODCAST!

This is a special episode with a special guest: Bonnie Low-Kramen from the USA.

We continue the pathway started last month in the second season of the MACE PODCSAT which ethos is that thousands are the stories but there is #OneHeart beating in the MACE PODCAST.

I dedicated this episode to a celebration occuring this month and that brought me two years ago, when Bonnie Low Kramen joint me in February 2023 to release the episode for her book launch, STAFF MATTERS.

Two years later, I catch up with Bonnie on the trends and updates we've seen and we focus on 4 key topics:

- Leadership: Which is the role that Leaders play when building the new workplace? Data show that lack of leadership is still of the main issue and concern from the staff, all over the world

- People: the Staff is the backbone of the companies but why people leave or stay in an organization? Which are the drivers that move the people taking those decisions? Bonnie made a TedTalk on this matter, the link is below for reference.

- The Sweet Spot: The ideal place where people would like to be and feel

- 2025 Trends: AI (Artificial Intelligence), Technology and the people: Humans matter and that's what data show when talking to people dealing with the technology

Enjoy our conversation and stay tuned!

Link of the former episode made with Bonnie in February 2023: https://open.spotify.com/episode/7B5BohIfPVFGADtRjBApgU?si=0QRp12miSE-my4PM8QHkng

TedxTalk by Bonnie Low Kramen: "The real reasons people Quit" - https://youtu.be/UHdoxXtOLss?si=uPu5uMK92fo_gP0f

Welcome to this new episode for of the MACE PODCAST!

So excited to kick off the new season with a new, fresh LOGO that the MACE PODCAST has from this year. A new LOGO but same ethos: Many stories but #OneHeart beating in the MACE PODCAST, the heart that is passionate about the stories, the experiences and the insights shared by all the guests.

And how exciting starting January 2025 with this episode where I invited the amazing Joan Burge, from the USA.

Joan Burge is known as the pioneer of the administrative training industry. Joan is an accomplished author, professional speaker, consultant, and corporate trainer.

Joan dedicated herself to inspiring excellence and encouraging administrative professionals to reach for the stars! Her company, Office Dynamics International, is a global industry leader that offers a broad range of solutions and provides high-performance, sophisticated executive and administrative assistant training and coaching Joan has authored four groundbreaking books for administrative professionals including the Amazon Best Seller Who Took My Pen …Again? Secrets from Dynamic Executive Assistants and Her administrative-career “bibles” entitled Become an Inner Circle Assistant and Underneath It All.

We will discuss interesting topics such as:

- Business partnership: how can the partnership be strategic for admin professional when working with Leaders and Executives?

- Communication in Style.. with Style: Which are the communication styles we need to encounter when being effective interacting with others?

- AI and Technology: Which is the role AI is taking in our workplace?

- Reset, refocus, recenter: A process to set things right. What is this all about?

Stay tuned!

Joan Burge website (Office Dynamics International) :

https://officedynamics.com/

Communication in Style, with Style article:

https://officedynamics.com/communicating-in-style-with-style-post/

I am excited to invite for a second time Chiara Invernizzi, from Italy!

Chiara holds a master degree in Medical and Pharmaceutical Biotechnology. She has 16 years of experience in the CRO branch in various roles mainly related to site contracts including as a Contracts Specialist, Lead, Manager as well as Director. Prior to joining the CRO industry, Chiara worked for 3 years in pre-clinical research and communication/contracts and investor relation in a small Italian biotech company.
Chiara’s passion for excellence in client management and effectiveness in completing negotiations rapidly as well as a natural focus on metrics and analytics have always been traits that distinguished her work and approach tonSite Contracts.

I made a former episode with Chiara earlier this year and we discussed Site Contracting and the trends we were seeing in 2023 and beyond at that time.

Now we are catching up with what we'd left to explore what's new and what's has changed.

- What are the trends and the updates in 2024 and beyond in the pharma industry from SSU and Site contracting point of view?

- Which is the so called "Site Centricity" when approaching sites in SSU? Which is the role that networks and partnerships play in the clinical trials dynamics and progress?

- Payments: how we can make them seamless for sites across the studies?

- AI and Technology: which is the impact they have in the SSU and Site contracting?

Enjoy our conversation and stay tuned!

MM.