Business growth is proactively created. In a service business, referrals and repeat business (the secret to long-term success) don't happen by chance. We make them happen... by how we deliver, but also some tricks you can use to conjure up that word of mouth and repeat clients. Those tricks are what we cover in this episode.

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Show notes: https://johnmorrisonline.com/6-ways-to-create-a-great-offboarding-experience-to-get-more-referrals-and-repeat-clients-in-your-freelance-business/

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Referrals, word of mouth, repeat clients... these are the secretst o success in any service business. Service business that don't generate them lose. The ones who do... win. It's really that simple. Luckily, I've picked up a number of universal tricks that can be applied to any service to create a "wow" generating delivery. The kind of delivery that creates word of mouth and referrals and repeat clients. Learn 'em, implement... and watch your freelance business grow.

Learn more about the Skillshare offer here: https://myjohn.us/skillshare

Show notes: https://johnmorrisonline.com/7-ways-to-drastically-improve-the-service-delivery-in-your-freelance-business/

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You've made the sale! Created your irresistible offer, nailed down a contract, got a deposit... now, it's time to WOW your client so they hire you again and again... and spread positive word of mouth... bringing you even more future clients. The most important part? A good argument to be made that it's the first impression you make right after they hire you.That's where onboarding comes in. Here's 7 things to include in your onboarding sequence to make a good first impression.

Beginner's Guide to Freelance Course: https://myjohn.us/bgtf

Show notes: https://johnmorrisonline.com/7-things-to-include-in-your-client-onboarding-experience-to-make-a-great-first-impression/

Hosted on Acast. See acast.com/privacy for more information.