In this episode of „The Future of Ground Transportation“ podcast, host Daniel Perez sits down with John Perry, Director of Strategy and Growth at DPV. John brings years of experience in the transportation and logistics industry, including managing fleets and operations. In this insightful conversation, John delves into the intricacies of managed transportation services, the challenges of implementing electric vehicle (EV) programs, and the evolving role of sustainable fuel alternatives like hydrogen. John explains how DPV helps Fortune 1000 companies by managing their transportation programs, whether it’s through fleet management, deploying electric vehicles, or sourcing highly trained chauffeurs. He also touches on the complexities of transitioning to EVs and the hurdles organizations face in fleet maintenance, procurement, and sustainability goals. This episode is packed with practical insights and actionable advice for businesses looking to optimize their transportation operations while adopting future-forward technologies. Whether you're in transportation, logistics, or simply interested in the future of mobility, this episode offers a wealth of knowledge. 🚨 Here are some power takeaways from today's conversation: • Managed transportation provides efficiency and cost savings • Electric vehicle adoption faces significant hurdles • Hydrogen fuel cells will share the future with EVs • Credibility is key for long-term business success 🚨 Episode Highlights: 👉 Managed transportation services: John outlines how DPV provides managed transportation services for organizations with their own fleets or those that need a third-party to manage their transportation programs. The benefits include increased efficiency, cost savings, and freeing up internal resources. 👉 Fleet maintenance and challenges: John discusses the often-overlooked challenge of fleet maintenance, emphasizing how managed transportation providers can alleviate the burden on companies by handling everything from staffing mechanics to managing inventory and logistics. 👉 Transition to electric vehicles (EVs): John sheds light on the challenges of implementing EV programs, from the high cost and long lead times for vehicles to the current limitations of battery life, which often require supplementation by traditional diesel or gas vehicles. 👉 Hydrogen vs. electric future: John offers his perspective on the rise of hydrogen fuel cell vehicles and how they will likely coexist with electric vehicles as companies seek more sustainable transportation options. 👉 Advice for procurement officers: For organizations looking to procure transportation management services, John stresses the importance of working with credible, experienced providers and allowing enough time for proper implementation. Resources Mentioned: • “The 7 Habits of Highly Effective People” by Stephen Covey • “Think and Grow Rich” by Napoleon Hill Get in contact with John: LinkedIn: https://www.linkedin.com/in/john-perry1/ Email: bcesolutions.jp@gmail.com 👉 About the Guest John Perry is the Director of Strategy and Growth at DPV, specializing in managed transportation services. With a background in logistics and fleet management, John brings years of experience optimizing transportation solutions for Fortune 1000 companies. His expertise spans business development, corporate strategy, and implementing innovative transportation technologies, including electric and hydrogen fuel vehicles. Passionate about efficiency and sustainability, John helps organizations navigate the complexities of modern transportation while driving growth and operational excellence. #ManagedTransportation #FleetManagement #ElectricVehicles #HydrogenFuel #TransportationSolutions #SustainableTransport #LogisticsInnovation #FutureOfMobility #BusinessGrowth #TransportationTrends

In this episode of The Future of Ground Transportation, host Daniel Perez sits down with Joshua Feast, the CEO and co-founder of Cogito, a company at the forefront of artificial intelligence (AI) technology. With an MBA from MIT and years of experience in AI, Joshua shares his journey from basic research to founding Cogito, a company that enhances human interactions with AI. Joshua discusses the critical role AI plays in the transportation industry and customer service, focusing on the development of "super agents" – AI-driven systems that assist human agents in real-time to improve the quality of customer interactions. He explains how AI is transforming industries by optimizing operations, improving customer experiences, and even training humans to be more effective in their roles. Joshua also touches on the challenges of integrating AI into existing systems, the balance between AI and human interaction, and what the future holds for AI in customer service. He offers valuable insights for companies looking to integrate AI into their operations and discusses the broader implications of AI on the future of work. This episode is a must-listen for anyone interested in the intersection of AI and transportation, as well as those in the customer service industry looking to stay ahead of technological trends. 👉 Here are some power takeaways from today's conversation: - AI in Transportation - Super Agents Technology - Challenges of AI Integration - Future of AI in Customer Service 🚨 Episode Highlights: AI in Transportation: Joshua explains how AI is transforming the transportation industry by enhancing customer service, optimizing operations, and supporting the development of autonomous vehicles. Super Agents Technology: Learn about Cogito's AI-driven "super agents" that provide real-time guidance to customer service representatives, helping them maintain high-quality interactions and improving overall customer satisfaction. Challenges of AI Integration: Joshua discusses the hurdles companies face when integrating AI into existing workflows and the importance of managing expectations about what AI can and cannot do. Future of AI in Customer Service: Despite advancements in AI, Joshua predicts that the need for human agents will continue to grow, as complex interactions still require a human touch. Practical Advice for Companies: Joshua shares practical advice for businesses looking to implement AI, emphasizing the importance of understanding the problem you're trying to solve and investing in the right talent and technology. 📚 Resources Mentioned: Good to Great by Jim Collins The Beermat Entrepreneur by Mike Southon 👉 Cogito Corporation: Learn more about the work Joshua and his team are doing to revolutionize customer service with AI at Cogito's website. 🎧 About the Guest Joshua Feast is the CEO and co-founder of Cogito, a company at the forefront of artificial intelligence focused on enhancing human interactions. With an MBA from MIT, Joshua has led Cogito in developing AI systems, known as "super agents," that assist customer service representatives in real-time, improving the quality and consistency of customer interactions. Joshua's journey began with research at MIT, supported by DARPA and the National Institutes of Health, aimed at understanding human behavior through AI. His work is dedicated to using AI not to replace humans, but to empower them, especially in complex fields like healthcare, transportation, and customer service. Joshua is recognized for his innovative approach to integrating AI with human experiences.

In this episode of "The Future of Ground Transportation," host Daniel interviews Wilfredo Guzman, Program Director of Boston CDL Driving School. Wilfredo shares his journey in the transportation sector and discusses how Boston CDL Driving School is disrupting and innovating driver training. They delve into the process of obtaining a commercial driver's license (CDL), job placement opportunities, and the challenges faced in the industry.

Wilfredo highlights the importance of addressing the shortage of CDL drivers and the school's partnerships with transit and school bus companies. He also touches on the future of transportation, including electric vehicles and CDL simulators.

Tune in to gain insights into the world of CDL training and the evolving landscape of ground transportation.

👉 Here are some power takeaways from today's conversation:

- Unexpected journey into transportation

- CDL Training Process at Boston CDL Driving School

- Job Placement and Industry Demand

- Future Trends in CDL Training

🚨 Episode Highlights:

Unexpected journey into transportation:Wilfredo transitioned from working in warehousing and logistics to leading Boston CDL Driving School, demonstrating the diverse career opportunities within the transportation sector.

CDL Training Process at Boston CDL Driving School:The school offers a comprehensive CDL training program, typically completed in four weeks, which includes theoretical learning and practical driving experience to prepare students for their commercial driver’s license.

Job Placement and Industry Demand: Boston CDL Driving School provides job placement support to its graduates, addressing the high demand for qualified CDL drivers and helping students secure employment in the transportation industry.

Future Trends in CDL Training:The school is integrating future trends such as electric vehicles, CNG, and CDL simulators into their training programs, enhancing the safety and efficiency of driver education and preparing students for the evolving transportation landscape.

📚 Resources Mentioned:

"Good to Great" by Jim Collins

"How to Be a Great Boss"

"Leadership" by John C. Maxwell

👉 To learn more about Boston CDL Driving School and stay in touch:

Phone Number: 857-990-1990

Website: bostoncdl.com

Address: 383 2nd Street, Everett, Massachusetts

🎧 About the Guest

Wilfredo Guzman is the Program Director of Boston CDL School, where he leads the initiative to train and certify new commercial drivers. With a career spanning over two decades in the transportation industry, Wilfredo began in warehousing and logistics before transitioning to trucking in 2009. His extensive experience includes roles in operations and safety management, culminating in his current position. At Boston CDL School, Wilfredo is dedicated to helping individuals obtain their CDL, thereby transforming their careers and addressing the industry's driver shortage. He is also focused on integrating new technologies and expanding partnerships to keep the school at the forefront of the transportation sector.