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In this episode of Copilot Connection, hosts Zoe Wilson and Kevin McDonnell discuss the evolution of Microsoft's Copilot ecosystem, including the recent announcement of Microsoft 365 Copilot Chat. They explore the implications of AI agents in business, insights from the Microsoft Research Future of Work report, and the importance of democratizing access to AI technologies. Finally, we talk about our exciting guest for the next Copilot Fireside Chat and her new team.

Takeaways

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• The Copilot ecosystem has evolved significantly over the past 18 months.
• Microsoft 365 Copilot Chat aims to provide a unified experience for users.
• AI agents can democratize access to technology for frontline workers.
• Organizations need to balance AI adoption with sustainability concerns.
• The Future of Work report highlights the importance of readiness in organizations.
• Multi-agent systems have great potential but require further research.
• User experience design is crucial for effective AI integration.
• Real-world examples are needed to demonstrate the value of AI agents.
• The conversation around AI should focus on responsible and sustainable use.
• Engagement with the community is essential for successful AI adoption.

Mentioned links

Copilot Chat

• M365 hero blog: https://aka.ms/copilotchat
• Copilot Studio blog (includes pricing info): http://aka.ms/mcscopilotchat

Daniel Rohregger's post of different costs https://www.linkedin.com/posts/drohregger_what-does-the-new-payg-for-agents-in-copilot-activity-7285909965200904192-Djls?utm_source=share&utm_medium=member_desktop

Future of Work report - https://www.microsoft.com/en-us/research/publication/microsoft-new-future-of-work-report-2024

Debates with Saleforce
Full GenAI panic at Salesforce? | LinkedIn

Clippy 2.0 is better than Agentforce 2.0?

Dona's call to action - Post | Feed | LinkedIn

Sign up for Copilot Fireside Chat - Copilot Fireside Chat

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In this episode, Zoe and Kevin discuss their thoughts on the biggest topics of the year in Copilot and what that means for next year before Kevin goes solo to talk about the importance of building a comprehensive AI strategy centered around Microsoft Copilot. They explore the evolution of AI tools, the need for alignment with organizational goals, and the significance of understanding agents and their capabilities. The conversation also delves into measuring success and ROI in AI implementation, the future of AI tools, governance and compliance, and the role of generative AI in business processes. They emphasize the need for a Center of Excellence to support AI initiatives and prepare for the future of work.

Takeaways

• Building an AI strategy is essential for effective implementation.
• Alignment with organizational goals reduces risk and enhances productivity.
• Understanding the capabilities of AI agents is crucial for their effective use.
• Measuring success in AI implementation goes beyond ROI; consider overall impact.
• Democratization of AI tools will make them accessible to more users.
• Governance and compliance are critical in the responsible use of AI.
• Generative AI can enhance business processes but should be used judiciously.
• The hype cycle illustrates the fluctuating expectations of AI tools.
• Preparing for the future of work involves understanding AI's evolving role.
• A Center of Excellence can facilitate the successful adoption of AI.

Key links

• Future of work report 2024
• GitHub Copilot free tier
• Simon Owen talking of CoE and C4E in his blog

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With Zoe stuffed full of deep pan pizza and Kevin trying to recover from the remote FOMO, we discuss the key takeaways from Microsoft Ignite 2024 focusing on the latest Copilot updates, the role of agents, integration and alignment at Microsoft, security updates, and more. We explore the significance of the Prompt Gallery and the evolution of Copilot Studio, emphasising the importance of collaboration and automation in modern workplaces.

Key Takeaways:

• Security has become a major focus for Microsoft.
• The Ignite conference had a significant turnout with over 20,000 attendees.
• Agents are a popular topic, with many mentions during the conference.
• Integration between Microsoft products is improving, making workflows smoother.
• The Copilot Prompt Gallery allows for better user engagement and prompt sharing.
• The evolution of Copilot Studio is enabling deeper connection between low code and code first.
• There are new features that enhance governance capabilities.
• The keynote atmosphere was noted to be less energetic compared to previous years.

Key links

• Microsoft Ignite 2024 Book of News
• Agents - From no code (Introducing Microsoft Copilot actions, new agents, and tools to empower IT) to low code to code first - Azure AI Agent Service: Revolutionizing AI Agent Development and Deployment
• Document tuning - Copilot Studio is enhancing its platform with knowledge improvements, Azure AI integration, and more
• Alignment within MS is allowing AI Adoption at scale
  • Redefine development: AI-first innovation with agents and Microsoft Copilot in Power Platform
• Azure AI Agent Service: Revolutionizing AI Agent Development and Deployment
• The next wave of Azure innovation: Azure AI Foundry, intelligent data, and more
• Purview DLP Accelerate AI adoption with next-gen security and governance capabilities
• Windows Copilot Runtime for devs https://aka.ms/AAti5u5
• Microsoft Places Introducing the AI-Powered Workplace: Technology solutions for flexible work
• Copilot Lab = Copilot Prompt Gallery https://aka.ms/AAthyfg
• Copilot Analytics aligned - Copilot Control System https://aka.ms/AAti5rh
• SAM included in license Introdu