• 11. From Journalist to Foremost Healthcare Communications Guru, with David Jarrard
    Nov 13 2024
    In this episode, Anne Hancock Toomey chats with her longtime colleague and co-founder David Jarrard, a former journalist, public affairs counselor and founding CEO, now serving as executive chairman of Jarrard Inc. David shares his unique journey from growing up in East Tennessee and working the police and theater beats as a reporter to becoming one of the most influential communications leaders in the healthcare industry. He delves into his early career in journalism, lessons learned from leaders and his parents and how these experiences shaped his visionary leadership style. David reflects on the importance of an integrated life, his passion for team synergy and the need to have balance between humility and confidence for effective leadership. The conversation concludes with a lightning round, offering personal insights and a glimpse into David's life outside of work. 02:44 Early Life and Influences in East Tennessee 05:11 Lessons from Journalism and Early Career 07:10 Transition to Corporate Communications 16:57 Reflections on Career Choices and Leadership 23:26 Founding Jarrard, Phillips, Cate and Hancock 26:03 The Importance of Relationships and Team Chemistry 28:11 Leadership Philosophy and Values 31:44 Balancing Work and Personal Life 35:52 Recognizing and Addressing Weaknesses 37:22 Healthy Habits for Effective Leadership 38:56 Lightning Round: Personal Insights 42:25 Final Thoughts on Leadership Learn more about your ad choices. Visit megaphone.fm/adchoices
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    42 mins
  • 10. From the Broadcast Booth to Duke Health HR Leader, with Rhonda Brandon
    Oct 23 2024
    In this week’s episode, Anne Hancock Toomey chats with Rhonda Brandon, the dynamic Chief Human Resources Officer at Duke University Health System. Rhonda’s unconventional and remarkable journey takes us from her roots in Richmond, Virginia, through pivotal roles at IBM, Nike and Colonial Pipeline, to her transformative work at Duke Health. With humor and heart, Rhonda reveals how faith, family and fierce determination shaped her career, highlighting key moments such as a game-changing revelation at IBM, balancing burnout at Nike and navigating change management at Duke University Health System. Through personal anecdotes, Rhonda emphasizes authenticity and the necessity of nurturing one’s spirit. The episode concludes with a fun lightning round, providing a glimpse into her personal quirks and inspirations. Tune in for laughs, leadership lessons and a lot of heart! 03:44 Lessons from Parents and Early Career 06:04 First Job Experiences 09:40 Defining Moments at IBM 13:19 Career at Nike and Burnout 18:26 Joining Colonial Pipeline 21:29 Transition to Healthcare 25:28 Building a Cohort and Embracing Change Management 27:15 Key Principles of Change Management 29:13 The Call from Duke and Defining the Job 36:16 Family, Faith, and Personal Reflections 44:17 Lightning Round: Fun and Personal Insights Learn more about your ad choices. Visit megaphone.fm/adchoices
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    48 mins
  • 09. From Tossing Dough to Leader of Leaders, with Michael Wiechart
    Oct 9 2024
    In this power-packed episode of The Backstory, Michael Wiechart, President of TEAMHealth, opens up about his journey from small-town Ohio to becoming a healthcare leadership powerhouse. Mike’s story is anything but ordinary – from almost becoming a priest to working at – and quickly getting fired from – a family-owned pizza joint before taking the fast track to healthcare. By just 26 years old, Mike was already a CFO, navigating the complexities of major healthcare systems like Lifepoint Health and overcoming the tough moments of two CEO losses. Tune in to hear about his authentic leadership approach, lessons that shaped his career and his personal favorites – from influential books to memorable experiences. 02:25 Early Career and Influences 03:59 First Job and Professional Growth 09:03 Transition to Healthcare Leadership 14:30 Challenges and Tragedies at LifePoint 18:56 Joining Team Health 21:00 Reflections and Accomplishments 22:09 The Unforeseen Crisis 24:49 Reflecting on Mistakes 28:21 The Role of Faith in Leadership 30:15 Balancing Career and Personal Life 33:30 Leadership Qualities and Challenges 37:37 Lightning Round Learn more about your ad choices. Visit megaphone.fm/adchoices
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    44 mins
  • 08. From Private to Public to Non-Profit Visionary, With Van Ton-Quinlivan
    Sep 25 2024
    In this episode of The Backstory, Anne Hancock Toomey sits down with Van Ton-Quinlivan, CEO of Futuro Health, for a wide-ranging conversation on workforce development and leadership. Van takes us through her incredible journey, starting with her escape from the Vietnam war and growing up in Hawaii, and into her career that has spanned education, government and healthcare. She highlights the art of building coalitions, the importance of lifelong learning and the power of unlocking doors for others. To top it off, the episode wraps with a fast-paced lightning round, where Van shares personal habits, new projects and sharp advice for future leaders. 01:13 Van's Podcast: Workforce Rx 05:54 Career Beginnings and Mentorship 09:39 Workforce Development at Pacific Gas &Electric 12:52 Public Sector Leadership and Workforce Initiatives 15:57 Founding Futuro Health 18:50 The Highs & Lows of Futuro Health 20:39 Leadership Insights and Personal Reflections 24:27 Family and Work-Life Balance 33:05 Lightning Round Learn more about your ad choices. Visit megaphone.fm/adchoices
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    37 mins
  • 07. From Appalachian Roots to Rural Healthcare Champion, with Joann Anderson
    Sep 11 2024
    In episode 7 of the Backstory, host and Jarrard Inc. President Anne Hancock Toomey sits down with Joanne Anderson, a 45-year veteran in healthcare leadership and a relentless advocate for rural healthcare. Anderson shares her journey from growing up in forest of rural Kentucky to becoming a bedside nurse. She describes her rapid ascent through the ranks of major healthcare organizations like Humana and HCA, eventually becoming President and CEO of UNC Health Southeastern. Anderson reflects on her roots and the influence of the Frontier Nursing Service, which ignited her passion for healthcare. She discusses key leadership lessons, the importance of resilience, community engagement, and the values instilled in her by her family. These lessons came into play during a devastating fire at her organization’s cancer center and, later, as she guided Southeastern through the COVID-19 pandemic. The conversation wraps up with a lightning round of personal insights, revealing Anderson's favorite books, athletes, and recent endeavors in the culinary world. Join in for an enriching conversation filled with wisdom on effective leadership and the relentless pursuit of healthcare excellence in rural communities. 02:11 Early Life in Rural Kentucky 05:38 First Job as Switchboard Operator and Early Career Influences 07:41 Lessons in Leadership and Communication 13:03 Rapid Rise in Healthcare Leadership 20:25 Executive Team Decisions 22:04 Relocating for Career Growth 24:44 Proud Achievements and Challenges 29:49 Balancing Family and Career 33:15 Effective Leadership Traits 34:31 Maintaining Personal Well-being 36:17 Lightning Round Learn more about your ad choices. Visit megaphone.fm/adchoices
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    40 mins
  • 06. From Harvesting Crops to Growing Successful Companies, with Phil Roe
    Aug 28 2024
    Join host Anne Hancock Toomey as she chats with Phil Roe, esteemed healthcare executive, former CEO and current senior advisor at Martin Ventures. From his humble beginnings on a Texas farm to leading major healthcare organizations like Vanguard Health System, Roe spills the secrets behind his success and his perspectives on effective leadership. Discover the power of relationship-building, ethical decision-making and impactful leadership qualities, and dive into how a busy healthcare exec balances mission work, personal life, career and family. Episode Highlights 01:10 Roe’s Early Career 03:59 Upbringing and Family Life 06:01 Lessons from Roe’s Father 07:38 Influential Leaders 09:55 Transition to Healthcare 17:08 Building Vanguard Health System 20:29 Leading Martin Ventures 22:54 Evaluating Healthcare Leaders 24:06 Transitioning to Board Roles 25:09 Proudest Career Accomplishments 27:48 Mission Work and Service 29:59 Leadership Insights and Challenges 35:06 Lightning Round 37:51 Final Thoughts and Advice Learn more about your ad choices. Visit megaphone.fm/adchoices
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    39 mins
  • 05. From Lifeguard to Chief Physician Executive, with Dr. Shlomit Schaal
    Aug 14 2024
    This week, host and Jarrard Inc. President Anne Hancock Toomey interviews Shlomit Schaal, MD, PhD, MHCM, of Houston Methodist. Dr. Schaal serves as Executive VP and Chief Physician Executive, Houston Methodist; President and Chief Executive Officer, Houston Methodist Physician Organization; Professor of Clinical Ophthalmology, Houston Methodist Academic Institute; and Professor of Clinical Ophthalmology, Weill Cornell College of Medicine. Dr. Schaal is an accomplished ophthalmologist, retinal surgeon, researcher and executive, but her life and passions extend far beyond the lab and operating room. In this conversation, we hear about her inspiring journey from growing up as a child in Israel to moving to the United States. She describes how a young leader influenced her life immeasurably and how her trepidation around water turned into a first job as lifeguard and, ultimately, influenced her career. The conversation dives into her transformative role leading the UMass Chan Medical School Department of Ophthalmology and Visual Sciences (read the case study here), and her current focus on physician well-being at Houston Methodist. Dr. Schaal also emphasizes the importance of role models, mentorship, and intentional investment in professional development, offering insightful advice for aspiring women leaders in healthcare. 02:35 – Growing up in Israel 05:09 – First job as a lifeguard and early influential leader 08:11 – Journey into Medicine and Ophthalmology 10:56 – Moving to the United States 14:19 – Turning Around UMass Ophthalmology Department 22:56 – Transition to Houston Methodist 25:23 – Focusing on Physician Wellbeing 29:39 – Elevating Women in Healthcare Leadership 34:06 – Balancing Career and Personal Life 36:18 – Characteristics of Effective Leaders 40:05 – Lightning Round and Closing Thoughts Learn more about your ad choices. Visit megaphone.fm/adchoices
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    43 mins
  • 04. From Patching Divots to Corporate Pivots, with Bill Southwick
    Jul 31 2024
    Today, host and Jarrard Inc President Anne Hancock Toomey chats with Bill Southwick, the "Physician Whisperer" and a titan in healthcare leadership. Southwick dives into his 25-year journey of turning struggling companies into success stories, highlighting his recent triumph in transforming Querm into QualDerm. He underscores the power of relationship-building, culture and leadership in driving success. Southwick also shares vibrant anecdotes from his upbringing in Shelter Island, New York, his early days in financial planning and his pivotal shift into healthcare. Get ready for sharp insights on effective leadership, emotional intelligence and the importance of transparency and trust. Southwick also discusses balancing a high-intensity career with family life, and his dedication to mentoring future leaders. Tune in for an episode packed with actionable takeaways on leadership, resilience and personal growth. 02:41 Early Life 04:12 Lessons from Competitive Golf 05:59 Influential Figures 07:51 Transition to Healthcare 10:10 Building and Transforming Healthcare Companies 13:49 Challenges and Successes at ReDoc 16:09 Return to Physician Practice Management 21:13 Physician Whisperer Reputation 23:26 Proud Moments and Leadership Reflections 24:45 Learning from Mistakes 27:23 Traits of Effective Leaders 32:14 Balancing Work and Life 36:27 Lightning Round 38:03 Final Thoughts on Authentic Leadership Learn more about your ad choices. Visit megaphone.fm/adchoices
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    40 mins