The Art Of Hospitality

By: The Business Blacksmith
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  • Summary

  • Welcome to "The Art of Hospitality," where the Operator meets the Philosopher to unravel the intricate tapestry of the vacation rental industry. Led by Conrad O'Connell, the Digital Strategist who turns clicks into bookings, and hosted by Scott Fasano, the "Operator," and Adam Norko, the "Philosopher," our podcast presents a trinity of perspectives that uniquely positions us at the intersection of practical operations, philosophical depth, and digital innovation. We tackle the gamut—marketing strategies, guest relations, property management, and internal operations—all while keeping an eye on the ever-changing landscape of our industry. This isn't just about running a vacation rental management business; it's about mastering the Art of Hospitality, where operational precision and thought leadership intersect to create extraordinary experiences. So, if you're keen on listening to discussions that marry tactical excellence with intellectual depth, all underpinned by game-changing digital strategies, you're in the right place. Join us as we redefine what it means to excel in the vacation rental industry.
    @ 2024 The Art of Hospitality Podcast. All Rights Reserved.
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Economics Management Marketing
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Episodes
  • Unlocking Unique Stays: The Future We All Dream Of? (With Ben Wolff)

    Unlocking Unique Stays: The Future We All Dream Of? (With Ben Wolff)
    Feb 19 2025

    In this episode, we're joined by Ben Wolff Cofounder of Onera and Oasi on his focus of unique stays, marketing, organic social growth, experience-focused stays and a LOT more...

    ⭐️ Links & Show Notes

    • Adam Norko
    • Scott Fasano
    • Conrad O'Connell
    • Onera
    • Oasi
    • Ben Wolff
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    56 mins
  • What It's Like To Build PMS Awareness In The Competitive Vacation Rental Marketing (With Jamey King)

    What It's Like To Build PMS Awareness In The Competitive Vacation Rental Marketing (With Jamey King)
    Feb 12 2025

    In this episode, we're joined by Jamey King from eviivo on PMS growth, awareness in a new market, the history of VRMA, sales, people and a lot more!

    ⭐️ Links & Show Notes

    • Adam Norko
    • Scott Fasano
    • Conrad O'Connell
    • Jamey King
    • eviivo
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    43 mins
  • The Right Idea At The Right Time For The Vacation Rental Industry? (With Michael O'Connell & Ben Coleman)

    The Right Idea At The Right Time For The Vacation Rental Industry? (With Michael O'Connell & Ben Coleman)
    Feb 5 2025

    In this episode, we're joined by Michael O'Connell & Ben Coleman who are on the Founding team of Happy Guest to talk about growth, solutions and a LOT more!

    ⭐️ Links & Show Notes

    • Adam Norko
    • Scott Fasano
    • Conrad O'Connell
    • Michael O'Connell
    • Ben Coleman
    • Happy Guest
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    54 mins

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