The Art Of Hospitality

By: The Business Blacksmith
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  • Summary

  • Welcome to "The Art of Hospitality," where the Operator meets the Philosopher to unravel the intricate tapestry of the vacation rental industry. Led by Conrad O'Connell, the Digital Strategist who turns clicks into bookings, and hosted by Scott Fasano, the "Operator," and Adam Norko, the "Philosopher," our podcast presents a trinity of perspectives that uniquely positions us at the intersection of practical operations, philosophical depth, and digital innovation. We tackle the gamut—marketing strategies, guest relations, property management, and internal operations—all while keeping an eye on the ever-changing landscape of our industry. This isn't just about running a vacation rental management business; it's about mastering the Art of Hospitality, where operational precision and thought leadership intersect to create extraordinary experiences. So, if you're keen on listening to discussions that marry tactical excellence with intellectual depth, all underpinned by game-changing digital strategies, you're in the right place. Join us as we redefine what it means to excel in the vacation rental industry.
    @ 2024 The Art of Hospitality Podcast. All Rights Reserved.
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Economics Management Marketing
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Episodes
  • Is It Possible To Build The Proper Loyalty Program For Unique Stay Hospitality Brands? (With Zach Busekrus)

    Is It Possible To Build The Proper Loyalty Program For Unique Stay Hospitality Brands? (With Zach Busekrus)
    Nov 20 2024

    In this episode, we're joined by Zach Busekrus of Journey to discuss his recent joining of company & sale of StayWatch, loyalty, hospitality, unique stays, credit card points and a LOT more...

    Enjoy!

    ⭐️ Links & Show Notes

    • Adam Norko
    • Scott Fasano
    • Conrad O'Connell
    • Zach Busekrus
    • StayWatch
    • Journey
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    51 mins
  • Where Do We Go With Vacation Rental Industry Conferences? (With Madison Rifkin, Amy Hinote and Matt Landau)

    Where Do We Go With Vacation Rental Industry Conferences? (With Madison Rifkin, Amy Hinote and Matt Landau)
    Nov 13 2024

    In this episode, we're joined by an all-star cast - Madison Rifkin, Amy Hinote and Matt Landau - to discuss the future of vacation rental industry events, DARM, looking for the right conference for you and a LOT more...

    Enjoy!

    ⭐️ Links & Show Notes

    • Adam Norko
    • Scott Fasano
    • Conrad O'Connell
    • Amy Hinote
    • DARM
    • Madison Rifkin
    • Mount
    • Matt Landau
    • Here Goes Nothin
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    54 mins
  • Why Stories About Our Destinations Matter & How They Can Build A Brand (With Tom Goodwin)

    Why Stories About Our Destinations Matter & How They Can Build A Brand (With Tom Goodwin)
    Nov 6 2024

    In this episode, we're joined (again) by Tom Goodwin to share the launch of his podcast and upcoming media - For the Love of Gatlinburg Podcast! Tom shares a LOT more than just that however and goes into detail on building a brand, competing with the big guys, connecting with your local community and even more...

    Enjoy!

    ⭐️ Links & Show Notes

    • Adam Norko
    • Scott Fasano
    • Conrad O'Connell
    • For the Love of Gatlinburg
    • Tom Goodwin
    • Mountain Laurel Chalets
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    48 mins

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