Join Anang Mistry, Value Creation Officer at AHB and Bikal, as he discusses the challenges facing modern contact centers and how AI-powered dialog technology can revolutionize customer service. Learn about the benefits of using AI chatbots to streamline operations, improve customer satisfaction, and reduce costs.

Discover how Dialog XR can enhance agent productivity, provide personalized support, and handle routine inquiries efficiently. This podcast explores the potential of AI to transform the contact center industry and deliver exceptional customer experiences.

This episode explores how universities and governments can collaborate to create thriving local tech ecosystems.

Join Jas Dahil, Operation Head at Bikal Tech UK, and Mark Bantilan, Events and Marketing for AHB as they discuss:

• The concept of localization in tech and its benefits for communities.
• The impact of COVID-19 on remote work and the future of hybrid models.
• The crucial role of universities in nurturing local tech talent.
• Strategies for government and universities to work together to retain talent and foster innovation.
• The importance of data sovereignty and integrating AI ethically into local ecosystems.
• The value of mentorship in helping young entrepreneurs turn ideas into reality.

Join us for an insightful discussion on the evolving landscape of research and innovation. In this episode of the Agile Podcast, host Raj Sandhu talks to Prof. Rajan Tripathi about the challenges and opportunities in bridging the gap between academia and industry.

Discover how universities can play a pivotal role in driving economic growth and societal impact through tech transfer initiatives. From the rise of open source technology to the power of AI, learn how research can be translated into tangible products and solutions that address real-world problems.