• How they prepared for an "unprecedented" dewatering need
• Pumping water without power
• How a response strategy was formed
• Why a combination of application expertise, partnership and custom solutions from Xylem supported Liege in returning to normalcy
• Much more

• Communicating cost versus quality to customers
• Offering rental solutions as a path to purchase
• Industry shifts from a "catalog" business to engineering and service expertise as major differentiators in sales
• Buying a Godwin pump from the show floor at CONEXPO, and more

Chris Settelmeyer of Pac Machine Co., a Xylem partner and Flygt and Godwin distributor headquartered in Sacramento, California, joins the show to give insight into his world serving customers in the Nevada mining, construction and municipal markets.

Settelmeyer discusses weather-related impacts on those markets -- including flooding due to snow run-off -- and working with customers on projects ranging from dewatering flooded areas, bypassing, the unique challenges posed by underground mining operations, and how integration of the Flygt Bibo Alpha is offering customers next generation solutions.

Learn more about Pac Machine Co.: https://pacmachine.com/

Allison Stroebele, Xylem Director of Sales and Service for Canada, joins host Amanda Holloway to explain her current role in managing Flygt and Godwin brands in the Canadian market, her career journey thus far, and her thoughts on the changing dynamics as a woman in the water industry and why it's a good space for women engineers.

Stroebele shares her experience in helping pipeline owners better manage pipelines through condition assessment and management solutions with Pure Technologies, including SmartBall, which uses acoustic technology to help identify leaks.

Holloway and Stroebele also discuss what it means to elevate services by tackling customer challenges with a mix of expertise, field support, system design and technology, and how water management partnerships allow customers to keep focus on their areas of expertise.

Learn more about Xylem Service Solutions: https://www.xylem.com/en-us/products--services/services/

Greg Asselta, Global Product Manager for Flygt Dewatering, Infrastructure and Process, discusses his role at Xylem in supporting the industrial, construction and mining industries, highlights what customers should look for in a pump provider, and explains how the enduring value of partnerships is realized by understanding actual customer needs and building customized, outside-the-box solutions to meet them.

Asselta also shares his thoughts on changes in the dewatering industry, how rental solutions have evolved over time, and why no two applications are the same, including recent project examples from the field.

Learn more about Flygt: https://www.xylem.com/en-us/brands/flygt/

Jason Miller, Service Solutions Business Development Manager for Infrastructure at Xylem, joins the show to share his experience working with customers to update America's sewer systems, aging infrastructure and his work in the CIPP (cured-in-place pipe) market. Miller highlights stories from notable sewer bypass projects, how integrating electric pumps and automated systems brings municipalities confidence and comfort, and what municipalities and contractors should keep in mind when assessing and planning their next sewer project.

Learn more: https://www.xylem.com/en-us/products--services/rental/sewer-bypass/