• Shopcast: Talking Retail Strategy

  • By: Michael Dart
  • Podcast

Shopcast: Talking Retail Strategy

By: Michael Dart
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  • Summary

  • Shopcast: Talking Retail Strategy is an in-depth look at the changes shaking the retail world. Hosted by A.T. Kearney partner and retail expert Michael Dart, Shopcast addresses topics such as new consumer values, generational and demographic trends, and emerging technologies and business models. Leading executives lend their voices to our discussions, including: Harvey Kanter, Chairman of the Board at Blue Nile, Michael Massey, former chairman at PetSmart, and David Jaffe, CEO of Ascena Retail Group. Michael’s expertise is regularly featured in The Wall Street Journal and Financial Times, and also in his coauthored books Retail’s Seismic Shift and The New Rules of Retail.
    Michael Dart
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Economics
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Episodes
  • The New Psychology of the Consumer - and Dogmania!

    The New Psychology of the Consumer - and Dogmania!
    Feb 6 2019
    Blythe Jack, partner at TSG Consumer Group, joins Shopcast to talk about the psychology of the consumer and how it affects retailers. What is a 'fear-based society' and what does it mean for what consumers are searching for? There is a linkage to psychological needs and how it's manifesting in the market - these needs drive consumer behavior, and how they spend their money. There are certain sectors that are booming due to these needs and trends towards health, mindfulness and self-care for the consumer. However, there are also other sectors such as the pet industry that are being affected. Michael Dart and Blythe Jack take a deep dive into the consumer behavior behind these trends, on this episode of Shopcast. We want to hear from you! Please send us an email at shopcast@atkearney.com for feedback or topic requests.
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    35 mins
  • Data Doesn't Lie: Competing Trends in Consumer Spend

    Data Doesn't Lie: Competing Trends in Consumer Spend
    Dec 24 2018
    Michael Dart welcomes Don Unser, Retail Group President of NPD Group and Marshal Cohen, Chief Industry Advisor of the NPD Group to discuss the current state of retail after this holiday season, and political climate. Which companies are surviving, and even thriving today? Three key takeaways are discussed: Online threats are still causing a lot of anxiety for retailers and investor community, the data potentially points to lack of confidence in long-term consumer spending; there's been a boom but household debt is at all-time highs, and finally, political uncertainty and potential global trade wars, which would have a big impact on the consumer and where they'd be spending money. Which sectors still have high growth potential, and which demographics are expected to increase spend in the near term? For feedback or to reach out, email shopcast@ATKearney.com
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    55 mins
  • Pharmacy: Retail Pharmacists to Gain Consumer Trust

    Pharmacy: Retail Pharmacists to Gain Consumer Trust
    Sep 7 2018
    Join Michael Dart as he interviews Brian Nightengale, Senior Vice President, Community & Specialty Pharmacy of AmerisourceBergen and President of Good Neighbor Pharmacy. They discuss healthcare and retail pharmacy trends and challenges as consumers shift from interacting with pharmacies only when diagnosed with treatment options to someone who is taking more ownership of their well-being. They also discuss the concept of pill-phobic, the phenomenon of consumers disliking taking medicine when diagnosed (being identified as not well), but the same people are very willing to go online and buy products on recommendations from family and friends to improve overall well-being.
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    32 mins

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