Tune into this critical episode of our podcast as we dive deep into the issues plaguing the automotive glass industry due to third party administration viewed from the standpoint of an independent automotive glass repair/replacement shop, Quackt Glass.

Learn why the current system is failing independent automotive glass shops and how it unfairly benefits larger entities at the expense of smaller, local businesses. We discuss the significant challenges faced by these independents, including unfair practices in insurance claims and the overwhelming need for a unified voice to advocate for change.

In this episode, we emphasize the power of collaboration among independent shops. Discover actionable strategies for coming together to form a united front, ensuring that the voices of independent shops are heard loud and clear in the industry. By working collectively, independent automotive glass shops can shift the power dynamics, influence policy changes, and secure fair treatment in insurance claims.

Don't miss this engaging and informative discussion that not only sheds light on the current problems but also offers a path toward a more equitable future for all independent automotive glass professionals. Join us as we explore how unity can bring about the necessary changes to reshape the landscape of the automotive glass industry.

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Learn more about Quackt Glass and contact Patricia Smiley at:

Email: patricia.smiley@quacktglass.com

On LinkedIn: https://www.linkedin.com/in/patricia-smiley-mba-1656391a8/

On the web: https://www.quacktglass.com/

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This podcast is hosted by Gary Hart, Executive Director of the Independent Glass Association and founder/inventor of eDirectGlass. You can connect with Gary on LinkedIn (https://www.linkedin.com/in/garyhartaz/)

Shatterproof: The Auto Glass Journey for Independents is sponsored by eDirectGlass that is the world’s leading point-of-sale (POS) and Shop Management platform for the Automotive Glass and Aftermarket industries. They help your marketing, sales, service and technician teams work as one from anywhere — so you can keep your customers happy everywhere. https://www.edirectglass.com

This video series is also sponsored by GlassPartMatch which is a FREE to any automotive glass shop in the USA and Canada. GlassPartMatch provides VIN/License Plate to Part decoding, aftermarket pricing, labor hours, calibration information, supplier pricing, and a whole lot more. Get your FREE account at https://www.iga.org/gpm .

And a big thank you to the Independent Glass Association Industry Partner Auggie. AUGGIE is the industry’s most technologically advanced, timesaving, Mobile Forward-Facing Camera (FFC) solution for ADAS calibrations, making old legacy targets obsolete! Learn more at https://airprodiagnostics.com/auggie/

#autoglassrepair #autoglassreplacement #autoglass #autoglasssafety #autoglassdistribution #edirectglass #glasspartmatch #independentglassassociation

In this episode, host Gary Hart and guest host Glenn Fell of Wyndshyld Auto Glass dive into why the automotive glass industry no longer needs third-party administration of claims. The duo scrutinize the latest announcements by Driven Claims, especially those made to glassBytes/AGRR Magazine**, casting doubt on their promises of fairness to shops and comparing them to other TPAs like Safelite Solutions and Gerber while offering nothing new to the model. They provide counter points to the information Driven Claims is using to recruit shops and how it could be dangerous for independent automotive glass shops to provide intimate details of their business without exactly knowing how Driven Claims will actually work. Plus, hear about the Independent Glass Association's offer to Driven Claims to join a podcast for a discussion and their surprising turn down! Don't miss out on this in-depth conversation and share your comments below! #AutoGlass #AutoGlassRepair #AutoGlassReplacement #TPA #IndependentGlassShops #DrivenClaims #IGA #eDirectGlass #OpenClaimsProgram

**https://glassbytes.com/2024/06/new-tpa-on-the-block-major-auto-services-company-launches-new-venture/