How can anyone, regardless of their background, develop lasting confidence?

Confidence isn’t something you’re born with—it’s a skill you build, and Dr. Nate Zinsser has spent his career helping elite athletes, military leaders, and business professionals master it. In this episode, he shares lessons from his work with NFL star Eli Manning, Olympic athletes, and West Point cadets, revealing how anyone can develop unshakable self-belief.

Dr. Nate Zinsser is a mental performance coach, author The Confident Mind, and a longtime director at West Point’s Performance Psychology Program.

Topics explored in this episode:

(02:00) The Foundation of Confidence

- Why some people embrace coaching while others resist it.

(10:30) The Making of a Performance Psychologist

- How wrestling and martial arts shaped Nate’s approach to confidence.

(20:45) Training the Mind

- How the military and top athletes develop mental resilience.

- The story of Olympic bobsledder Jill Bakken and her confidence breakthrough.

(30:20) The Eli Manning Mindset Shift

- How Eli Manning transformed from an uncertain quarterback to a Super Bowl MVP.

- The specific mental habits that made him a clutch performer.

- Why reframing struggles can lead to a breakthrough.

- The bus driver lesson: Changing your mind to change your day.

Thanks to Dr. Nate Zinsser for being on the show!

Learn more about Nate on https://www.natezinsser.com and https://www.linkedin.com/in/nate-zinsser-35349010/

Get Nate’s book, The Confident Mind: https://www.amazon.com/dp/1847942946/

Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.

Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop

Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall

Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach

Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth.

Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.

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What are the two most important factors for scaling a business?

Scaling a business comes down to two key elements: focus and differentiation. Companies that maintain a clear customer and product focus while emphasizing what sets them apart are more likely to achieve sustainable growth.

Topics Bill explores in this episode:

(0:30) Two Critical Factors

- The importance of focus and differentiation in scaling a business.

(4:47) Identifying Your Ideal Customer and Maintaining Focus

- Focusing on one primary customer type, even for large companies.

- The importance of staying in your lane and not deviating from your focus.

(5:59) Focusing on Core Products and Services

- The example of Steve Jobs' return to Apple and his focus on a simplified product matrix.

- Identifying and focusing on the profitable, growth-oriented parts of your business.

(7:15) Differentiating Your Business from Competitors

- Identifying your unique value proposition.

- Not trying to be everything to everyone and instead focusing on your strengths.

- Utilizing AI to analyze your company and competitors.

- Gathering feedback from new employees, applicants, and customers to identify your differentiation.

- Using customer language to articulate your differentiation.

Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.

Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop

Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall

Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach

Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth.

Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.

Subscribe via Spotify: https://spoti.fi/3PGhWPJ

Subscribe via Apple Podcasts: https://apple.co/3PKe00u

Bill on Facebook: https://www.facebook.com/billgall/

Bill on Twitter/X: https://x.com/billgall

This episode was produced by Story On Media & Marketing:

What are some practical ways that businesses can optimize their operations with AI?

Scaling a business is tough, but scaling by 300% while dealing with fraud and financial chaos is next-level challenging. In this episode, Gerard Murtagh shares how AI helped his company, MouldMen, navigate rapid growth, uncover fraud, and optimize operations. This conversation is packed with real-world AI applications, leadership lessons, and practical strategies for business owners looking to stay ahead.

Gerard Murtagh doesn’t do business the conventional way. From launching his first venture at 17 to flying across the world to learn mold remediation firsthand, he’s built his success on innovation, grit, and a whole lot of AI-powered problem-solving.

Topics explored in this episode:

(2:00) The Unexpected Crisis

* Gerard discovers a staggering $1.4M in fraud and financial mismanagement.

(10:54) Turning to AI for Answers

* Using AI to analyze company financials and expose fraudulent expenses.

* Early AI wins convince Gerard to dig deeper into automation.

(19:23) Scaling Smarter with AI

* Using AI to replace manual admin processes while increasing efficiency.

(32:14) Overcoming Resistance to AI

* Working with employees who initially push back against automation, fearing job losses.

* A structured approach to AI integration.

(49:41) The Future of AI in Business

* Why business owners should consider building a “data lake.”

* How AI will reshape customer interactions, from service to sales.

Thanks to Gerard Murtagh for being on the show!

Learn more about Gerard: https://www.gerardmurtagh.com/bio

Connect with Gerard on LinkedIn: https://www.linkedin.com/in/gerardmurtagh/

Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.

Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop

Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall

Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach

Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth.

Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.

Subscribe via Spotify: https://spoti.fi/3PGhWPJ

Subscribe via Apple Podcasts: https://apple.co/3PKe00u

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