Summary:

In this episode of the Turning Point podcast, host Jon Goldman sits down with Kelli, the Director of Education for ACA International, to explore the transformative power of soft skills in high-stakes environments. Kelli shares her unique journey, which took her from criminology and probation work to scaling a company from 50 to 3,000 employees. Together, Jon and Kelli dive into essential topics like neuro-linguistic programming (NLP), leadership without titles, and the often-overlooked value of soft skills in generating profitability. Listeners will walk away with actionable insights on building resilient teams, the significance of aligning passion and competency, and how to foster growth by thinking beyond traditional approaches.

Key Points:

1. Introduction to Kelli's Role and Expertise

   • Director of Education for ACA International with a background in organizational development.

   • Experience scaling companies and focusing on leadership training and cultural growth.

2. Soft Skills to Hard Money: Why Soft Skills Matter in Business

   • Dispelling myths around "soft skills" as unimportant.

   • How soft skills directly contribute to business success and profitability.

3. The Importance of the Right People in the Right Seats

   • Insights from Kelli’s experience in scaling organizations.

   • The concept of "right people, right seats" applied beyond simple hiring decisions.

4. Developing Leaders Without Titles

   • Empowering employees to lead without formal titles.

   • Preparing roles for future growth by envisioning larger organizational structures.

5. NLP and the Ten Gates of Unstucking

   • Basics of Neuro-Linguistic Programming (NLP) and how it helps employees evolve.

   • Using "anchors" to create mental shifts and encourage positive behavior changes.

6. Aligning Competency and Passion

   • Balancing roles that align with both skills and passions.

   • Avoiding promotions that may lead to a lack of motivation or effectiveness.

7. Key Takeaway: Growth Mindset in Organizational Development

   • Encouraging innovation and continuous improvement.

   • Adapting processes to support long-term scalability.

#TurningPointPodcast #Leadership #SoftSkills #OrganizationalDevelopment #NLP #BusinessGrowth #EmployeeEngagement #LeadershipWithoutTitle #RightPeopleRightSeats #ScalingBusiness #SoftSkillsHardMoney

Thrive score assessment: Myturningpoint.com/quiz .

Get our FREE new book, WAIT! At book.myturningpoing.com

To apply for business and life coaching: podcast@myturningpoint.com