• S2 Ep. 4 AVD, End User Experience, EP Security

  • Oct 3 2024
  • Length: 56 mins
  • Podcast

S2 Ep. 4 AVD, End User Experience, EP Security

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  • Summary

    • Data Retention and Compliance : Greg and Dave discussed the challenges law firms face with data retention and compliance, especially with large amounts of data from cases and litigation. Dave highlighted the importance of understanding state-specific requirements and balancing data accessibility with cost and performance considerations.
      • State-Specific Requirements: Dave explained that data retention requirements vary by state, and Helient ensures compliance with these regulations for their clients.
    • Data Volume: Dave discussed the large volumes of data law firms handle, including case notes, litigation notes, and deposition recordings, and the challenges of managing this data efficiently.
    • Data Accessibility: Dave highlighted the need to balance data accessibility with cost and performance, suggesting strategies like keeping recent data readily accessible and archiving older data.
    • Endpoint Security and User Experience : Greg and Dave talked about the importance of endpoint security, especially with the increasing use of mobile devices. Dave explained how Helient uses Intune and conditional access policies to ensure secure access to virtual desktops, emphasizing the need for a seamless user experience.
    • Intune and Conditional Access: Dave explained how Helient uses Intune for device provisioning and conditional access policies in Azure AD to secure endpoint access.
    • MFA and User Adoption : Greg and Dave discussed the challenges of implementing MFA in law firms, particularly the need to balance security with user experience. Dave emphasized the importance of setting user expectations and normalizing MFA prompts to ensure adoption without causing frustration
    • Zero Trust Framework : Greg and Dave discussed the importance of the Zero Trust framework in securing law firm environments. Dave highlighted the benefits of using privileged identity management and regular access reviews to ensure a secure and compliant infrastructure.
    • Privileged Identity Management: Dave highlighted the benefits of using Azure Privileged Identity Management (PIM) to secure high-level access roles and ensure that only authorized users can perform sensitive actions.
    • Data Retention and Compliance: Greg and Dave discussed the challenges law firms face with data retention and compliance, especially with large amounts of data from cases and litigation. Dave highlighted the importance of understanding state-specific requirements and balancing data accessibility with cost and performance considerations.
    • MFA and User Adoption: Greg and Dave discussed the challenges of implementing MFA in law firms, particularly the need to balance security with user experience. Dave emphasized the importance of setting user expectations and normalizing MFA prompts to ensure adoption without causing frustration.
    • AI and Copilot Adoption: Michael asked about Helient's guidance on adopting AI tools like Copilot in law firms. Dave explained that Helient is extensively testing these tools to ensure they provide value while maintaining data security and compliance.
    • Zero Trust Framework: Greg and Dave discussed the importance of the Zero Trust framework in securing law firm environments. Dave highlighted the benefits of using privileged identity management and regular access reviews to ensure a secure and compliant infrastructure.
    • Consolidation and Platform Approach: Greg and Dave talked about the advantages of a best-of-platform approach over best-of-breed solutions. Dave emphasized the value of leveraging Microsoft's comprehensive security signals and tools to provide a unified and secure environment for clients.
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