In the second part of this two-part series of Collision Buzz, we conclude our conversation with well-known industry speaker, consultant, and business owner, Mike Anderson, who shares his wealth of knowledge and insights with our own Driven Brands' Collision Group Coaches.
During this sit down our coaches discuss a range of strategies around growing your team, managing the high volume of WIP, dealing with stress in the current work environment, customer service strategies, and so much more.
Mike Anderson is an acclaimed champion of everything that is, or could be, right about the industry. As one of the most knowledgeable people in his field, he is a sought-after speaker, author, and consultant, who can discuss and teach on a wide range of topics – from the politics affecting collision repair, to researching repairs properly via technology, to giving and getting the best from insurers, to creating a unified and supportive work culture, to performing a safe and correct repair – just to name a few things!
Tune in and enjoy this highly impactful and beneficial episode.
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Thank you to all our guests in this month's episode.
GUESTS
- Mike Anderson, Consultant and Speaker
Collision Advice
- Kris Joeckel, Field Performance Manager
ABRA Auto Body Repair
- Erik Long, Field Performance Manager
Fix Auto USA
HOST
- Ron Zappetillo, Sr. Field Performance Manager
CARSTAR
PRODUCER
- Eliezer Plasencia, Creative Marketing Manager
Driven Brands Collision