• [S1E4] De belofte van Customer Experience: Ambitie vs realiteit

  • Apr 17 2020
  • Length: 34 mins
  • Podcast

[S1E4] De belofte van Customer Experience: Ambitie vs realiteit

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  • Summary

  • Jeroen Grit en Mark Geljon van GriDD in gesprek over de ambitie van Customer Experience. Waarom is er een gat tussen ambitie en realiteit en waar gaat dat mis? Hoe kan dat voorkomen worden en welke voorbeelden zien we in onze praktijk voorbij komen.
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