Episodes

  • Transforming Team Management with Rushi Patel (Ep 224)
    Oct 16 2024

    This episode features Rushi Patel, co-founder of Homebase, as he joins Jaime Oikle to share how the company transformed from a simple scheduling tool into a comprehensive platform for managing hourly workforces. From its humble beginnings, Homebase has expanded to offer communication tools, onboarding, and payroll services. Rushi recounts the journey of transforming Homebase to meet the needs of hourly business owners and their teams, and how the app has adapted to the changing landscape of business management. Tune in to learn how Homebase can revolutionize the way you manage your team and improve your business operations.


    Sponsor Link: https://servicewithstyle.com/runningrestaurants

    Sponsor Link: https://www.RestaurantFormula.com

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    31 mins
  • Building A People-First Culture In The Restaurant Industry (Ep 223)
    Oct 7 2024

    In this episode, Jaime Oikle interviews Michel Falcon, a restaurant entrepreneur and author, to discuss the power of a people-first culture in business. Falcon shares his unique approach to building successful teams, cultivating engaged employees, and fostering a workplace that thrives on transparency. Discover how prioritizing people can drive top-line results, enhance customer experience, and create lasting success in the competitive restaurant industry. Tune in to learn actionable insights for your business, whether you're in hospitality or beyond.


    Sponsor Link: https://www.restaurantreport.com/jason

    Sponsor Link: https://servicewithstyle.com/runningrestaurants

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    42 mins
  • Dynamic Pricing For Restaurants With Gordon Paterson And Jose Albis (Ep 222)
    Oct 1 2024

    AI-powered dynamic pricing is the key to maximizing your restaurant’s profits—are you ready to embrace it? In this episode, Jaime Oikle dives into the game-changing world of dynamic pricing with industry experts Gordon Paterson and Jose Albis from Dynpricing Technologies Inc. Learn how AI is revolutionizing third-party delivery platforms by adjusting prices during peak and off-peak hours, helping restaurants balance demand, improve profitability, and maintain top-quality service. Whether you're curious about cutting-edge restaurant tech or looking for ways to streamline operations, this conversation will give you fresh insights into the future of dining.


    Sponsor Link: https://www.RestaurantFormula.com

    Sponsor Link: https://www.theleasecoach.com

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    31 mins
  • MISTAKE: Not Recognizing & Rewarding Top Performers at Your Restaurant (Ep 221)
    Sep 18 2024

    Gold, silver & platinum buried in the recognition treasure chest. Roger Beaudoin from Restaurant Rockstars tells you how to dole it out - Check out these tips for your restaurant...


    Sponsor Link: https://servicewithstyle.com/runningrestaurants

    Sponsor Link: https://www.restaurantreport.com/jason

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    10 mins
  • What Makes A Great Restaurant Culture With Jordan Boesch (Ep 220)
    Sep 9 2024

    A restaurant is not simply shaped by the food it serves but also by the efficiency of the team behind it. In this episode, Jaime Oikle sits down with Jordan Boesch, CEO of 7shifts, to discuss what it takes to build a great restaurant culture. He breaks down the most common pain points faced by both owners and employees in the hospitality industry and restaurant management, as well as the right ways to address them. Jaime also stresses the importance of making internal promotions, offering consistent employee feedback, and recognizing your most deserving team members.


    Sponsor Link: https://www.theleasecoach.com

    Sponsor Link: https://www.RestaurantFormula.com

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    37 mins
  • MISTAKE: Not Taking Inventory at Your Restaurant (Ep 219)
    Sep 4 2024

    The fun stuff...counting inventory.... In this episode Jaime gets with Roger Beaudoin from Restaurant Rockstars to discuss why it is so important to get inventory right at your restaurant. Managing costs and driving profits all stem from effective inventory...check out these operational tips...


    Sponsor Link: https://www.theleasecoach.com

    Sponsor Link: https://servicewithstyle.com/runningrestaurants

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    12 mins
  • Providing Great Restaurant Customer Service With Darren Denington (Ep 218)
    Aug 26 2024

    In this episode, Jaime Oikle sits down with Darren Denington, the Founder of Service with Style, to delve into essential restaurant customer service tips that can elevate your dining establishment. With over 27 years of experience, Darren shares his insights on improving customer service through effective training, leadership, and secret shopping strategies. Whether you're a seasoned restaurateur or just starting, this episode offers actionable advice to ensure every guest leaves with a smile and returns for more. Tune in to learn how to create a service experience that truly stands out.


    Sponsor Link: https://www.restaurantreport.com/jason

    Sponsor Link: https://www.theleasecoach.com

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    41 mins
  • MISTAKE: Enabling Order Takers at Your Restaurant (Ep 217)
    Aug 12 2024

    DON'T make this MISTAKE.... In this episode Jaime Oikle of RunningRestaurants.com gets with Roger Beaudoin from Restaurant Rockstars to discuss a huge flaw among many restaurants... Allowing your servers to just be "order takers." There's so much opportunity (and revenue & profits) in the "Land of the Sales Star" so stay tuned to how you can uplevel your staff to sell & serve better and drive those dollars to your restaurant's bottom line. You can immediately take these tactics to your team today and they'll earn more tips tonight!


    Sponsor Link: https://servicewithstyle.com/runningrestaurants

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    15 mins