Our distinguished guest for this episode is John Jacob, a notable business strategist and author. I crossed paths with John in Chicago during his tenure at Nightingale Conant, where he was managing their 200-member telesales department. John's impressive skills and profound knowledge left an indelible mark on me, and after spending a weekend with him and his wife Laura, I learned more about his invaluable insights in business and telesales.

John now runs Victory Group International, a Sydney-based corporate training and consulting firm. He is also the author of The Now Books series, which provides simple, effective solutions for common yet complex business problems. John has accumulated more than 15 years of experience as a business strategist and has analysed businesses in five different countries. His research has birthed the Victory System, a tool he's successfully implemented in several companies across the globe.

In this interview, John unveils:

•  His experience in managing a telesales department of 200 employees
•  Insights from his Victory System and its application in various businesses
•  The concept of the 'Business Compass'
•  The critical role of planning and accountability in a business’s success
•  The power of referrals in business growth
•  The three types of businesses: Ready, Ready & Willing, and Ready, Willing & Able
•  His advice on expecting disorder when attempting to create order in a business