Returns fraud is an often overlooked issue that causes major issues for retailers, and has slowly become a more common consumer trend over the past few years, especially when it comes to purchasing outfits to wear once before returning them.

ReBound’s own Sherlock and Watson cover off the rise of this trend since the ecommerce boom, the different types of returns fraud brands experience, and how returns data can help fight back against the fraudsters. All this and the final ‘You found WHAT in the box?’ segment of the series. Don’t miss out!

Compliance is a word that often sends shivers up the spines of those responsible for reacting to regulatory change. That’s certainly true in the world of retail returns, as the varied responses to Extended Producer Responsibility (EPR) highlights.

Episode five of Returns Unboxed takes a deep dive into all things EPR for textiles, welcoming ReBound’s Inge Baars and Charlotte Wooton from Valpak to help you understand the complexities of the legislation in just over 20 minutes. All that, and another edition of the ‘You found WHAT in the box?’ segment. Enjoy!

Despite retail returns playing a vital role in brand perception, priorities often lie elsewhere. Without strategies coming from the top down, returns can become an afterthought, which in turn impacts customer experience. How can returns advocates get buy-in at the board level?

Episode four of Returns Unboxed provides you with a blueprint for how to ensure senior teams understand and appreciate the importance of investing in a strategic returns solution, before revealing yet another outrageous edition of ‘You found WHAT in the box?’