Episodes

  • Middle Managers: Dinosaurs or Essential Glue? 7 | 4

    Middle Managers: Dinosaurs or Essential Glue? 7 | 4
    Jan 22 2025
    What happens when you gut the glue holding your team together.Is middle management really dead weight, or are we cutting off the wrong limb? In this episode, Amy and Jason take on the hype around “The Great Flattening” and call out the risks of gutting the layer that keeps organizations running smoothly. Sure, middle managers have their flaws—what role doesn’t? But eliminating them entirely isn’t the brilliant shortcut some leaders think it is. They dig into how this trend often creates chaos, undermines team engagement, and leaves critical gaps in communication and strategy. Spoiler: quick fixes and vague promises of efficiency don’t replace the value of solid leadership and strong relationships. With sharp insights and actionable advice, this conversation is a wake-up call for anyone buying into the flattening trend without a second thought. Skeptical? Maybe. But sometimes you need a little tough love to see what’s really at stake.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:What Do Managers Of Managers Do? | Radical Candor Podcast S4, Ep.16Who Wants To Be A Manager? | Radical Candor Podcast S6, Ep.14Should I Be A Manager? | Radical Candor Podcast S5, Ep.25Middle Manager Hiring Has Plunged, And Those Jobs May Never Come Back | Business InsiderDon’t Eliminate Your Middle Managers | HBRAmazon's Great Un-bossing: Why Eliminating Middle Managers Could Hurt Employee Engagement 😮It’s Time To Rethink The Role Of The Middle Manager | MckinseyThe Resurrection Of The Middle Manager | AchurchHeroes Or Villains? Recasting Middle Management Roles, Processes, And Behaviours | TarakciThe Hidden Risks Of Eliminating Middle Managers: A Critical Insight Mass Layoffs Often Hit Middle Managers. The Cuts Are Largely Short-Sighted | BBCWho Wants To Be A Manager? | Radical Candor Podcast S6, Ep.14The Measurement Problem | Radical Candor Podcast S3, Ep.7How To Get Shit Done | Radical Candor Podcast S4, Ep.2Connect:WebsiteInstagramTikTokLinkedInFacebookYouTubeChapters:(00:00:00) IntroductionJason and Amy introduce the topic of eliminating middle management.(00:02:17) The Great Flattening ExplainedThe trend of eliminating middle management roles in organizations.(00:05:37) Blaming Middle ManagersWhy middle managers are often seen as costly and ineffective.(00:10:00) The Role of Middle ManagersThe role middle managers play in strategy, coaching, and alignment. (00:15:21) Risks of Flattening OrganizationsThe unintended consequences of cutting middle management.(00:20:10) Case for Middle ManagementTips for demonstrating the value of middle managers to leadership.(00:25:29) Redefining Middle ManagementHow organizations can reshape the role to meet modern demands.(00:33:11) Radical Candor TipsPractical tips for navigating The Great Flattening.(00:35:07) Conclusion
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    36 mins
  • Ellen Pao On Breaking Tech’s Toxic Status Quo 7 | 3

    Ellen Pao On Breaking Tech’s Toxic Status Quo 7 | 3
    Jan 15 2025
    Tech’s “meritocracy” is broken—Ellen Pao unpacks how to fix it.Alright, let’s get real—tech’s so-called “meritocracy” is doing more harm than good, and it’s time to face it head-on. This week we’re bringing you an episode of the Radical Respect podcast. Kim and Wesley sit down with Ellen Pao, founder of Project Include, to dig into how the industry’s obsession with merit often masks deep-seated bias, exclusion, and outright harassment. Ellen doesn’t hold back as she breaks down why quick fixes (we see you, generic unconscious bias training) just don’t cut it, how unchecked bias erodes trust and psychological safety across teams, and the way Project Include is leading the charge with real strategies for change. From CEOs stepping up to own their role in DEI to addressing the messy realities of AI in the workplace, this conversation is all about building environments where everyone has a shot. Ellen’s story is packed with takeaways for anyone who’s struggled to balance compassion with calling out the tough stuff, and is ready to challenge the status quo and build workplaces where it’s better to have a hole than an asshole.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:Project IncludeData & Society — Ellen Pao@ekp.bsky.social on BlueskyReset: My Fight for Inclusion and Lasting ChangeConnect:WebsiteInstagramTikTokLinkedInFacebookYouTubeChapters:(00:00:00) IntroductionKim and Wesley introduce Ellen Pao, founder of Project Include.(00:01:37) The Genesis of Project IncludeHow Project Include started and its impact on improving workplace inclusivity.(00:05:25) Challenges of Virtual WorkspacesThe increase in bias and harassment in virtual work environments. (00:06:38) Meritocracy and the Tech IndustryThe role of meritocracy in shaping tech’s culture and DEI challenges.(00:09:24) Overcoming Resistance to DEIData-backed methods for fostering DEI support among skeptics.(00:13:46) DEI as a Business ImperativeThe importance of CEO involvement in creating and sustaining DEI initiatives.(00:19:50) Balancing Morality and Market PressureHow leaders can make ethical decisions that align with DEI principles.(00:25:31) Governing AI in the WorkplaceKey considerations for ethical and inclusive AI adoption in workplaces.(00:28:33) Social Media’s Role in Amplifying HarmThe need for accountability in curbing online hate and misinformation.(00:37:26) Impactful Investments in DEI-Focused VenturesStories of innovative ventures improving equity in healthcare and workplaces.(00:41:27) Conclusion
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    43 mins
  • Heather McGowan On Rebuilding Connection and Collaboration 7 | 2

    Heather McGowan On Rebuilding Connection and Collaboration 7 | 2
    Jan 8 2025
    Ditch the drama and rebuild connection where it counts. Feeling overwhelmed by workplace polarization, the loneliness epidemic, and the constant whirl of change? You’re not alone—and neither are your teams. In this episode of Radical Candor, Kim and Amy bring in Heather McGowan, future-of-work strategist, to dig into why we’re so divided and distracted at work—and what leaders can actually do about it. Heather gets real about the deeper roots of these challenges, from shifting demographics to technology’s relentless pace, and shares her signature brand of practical, no-nonsense advice for fostering respect, empathy, and collaboration. It’s not about ignoring differences or plastering on a quick fix—it’s about creating the kind of human connections that help teams thrive. Learn how to lead with intention, listen to what’s not being said, and ditch the divide in favor of working better together.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:Heather E. McGowan - ImpactEleven | LinkedInHeather McGowanNavigating the once a century shifts: cultural, social, demographic, technical, and economicLoneliness Epidemic is Leaving Us Distracted and DividedManaging Post-Election 2024 Tension At Work 6 | 43I Never Thought of It That Way: How to Have Fearlessly Curious Conversations in Dangerously Divided TimesBowling Alone: Revised and Updated: The Collapse and Revival of American CommunityThe Adaptation Advantage: Let Go, Learn Fast, and Thrive in the Future of WorkThe Empathy Advantage: Leading the Empowered WorkforceLoonshots: How to Nurture the Crazy Ideas That Win Wars, Cure Diseases, and Transform IndustriesBraver AngelsThe No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn'tThe Least of UsConnect:WebsiteInstagramTikTokLinkedInFacebookYouTubeChapters:(00:00:00) IntroductionKim and Amy introduce the episode’s focus on workplace polarization with guest Heather McGowan.(00:02:12) Why We’re DividedThe societal and workplace factors fueling polarization.(00:06:42) Balancing Rights and Income InequalityThe interplay between workplace equity and broader societal trends.(00:09:02) Short-Term Thinking in LeadershipHow short-term decisions undermine long-term organizational health.(00:12:03) Intentional Conversations Across DividesPractical tips for engaging with diverse perspectives meaningfully.(00:16:21) Finding Common Ground at WorkBuilding relationships through shared experiences and lighthearted topics.(00:22:12) Drawing Ethical BoundariesKnowing when to disengage while maintaining openness elsewhere.(00:26:32) The Future of Work and LearningWhy adaptability and continuous learning matter more than ever.(00:33:46) Loneliness in the WorkplaceCombating workplace isolation with intentional connection and empathy.(00:41:27) Embracing Discomfort and CuriosityWhy great leaders lean into questions, not answers.(00:45:53) Radical Candor TipsStart conversations, focus on humanity, and take small steps to connect.(00:49:10) Conclusion
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    50 mins
  • Best of: Unlock the Power of Rituals to Transform Your Work and Life 7 | 1

    Best of: Unlock the Power of Rituals to Transform Your Work and Life 7 | 1
    Jan 1 2025
    Everyday actions, when turned into rituals, can manage emotions and create a sense of meaning.Amy Sandler is joined by Harvard Business School Professor Michael Norton to discuss his latest book, The Ritual Effect. Norton explores the significance of rituals in reducing stress and enhancing productivity, both at work and in personal life. He shares compelling research and personal anecdotes that illustrate how everyday actions, when turned into rituals, can manage emotions and create a sense of control and purpose. The conversation covers the practical application of rituals in business settings, their emotional significance, and how they can foster team cohesion and workplace wellness. Whether you're a skeptic or a believer in the power of rituals, this episode offers valuable insights into how structured routines can lead to greater emotional health and professional effectiveness. Get all of the show notes at RadicalCandor.com/podcast.Episode Links:Michael NortonMichael Norton’s BooksHarvard Business School ProfileMichael's Paper on HumblebraggingMichael's Paper on MatchmakingRituals Quiz | What Are Your Rituals? | Michael NortonConnect:WebsiteInstagramTikTokLinkedInFacebookYouTubeChapters:(00:00:00) IntroductionAmy Sandler introduces guest Michael Norton and his book The Ritual Effect.(00:02:16) A Quick Ritual ExerciseA fun and engaging ritual exercise to explore emotional connections.(00:04:18) From Skeptic to AdvocateMichael’s journey from being a ritual skeptic to writing The Ritual Effect.(00:07:40) The Meaning of RitualsHow rituals naturally emerge to provide structure and meaning.(00:10:04) Rituals vs. HabitsThe emotional difference between habits and rituals.(00:12:13) Rituals as Emotion GeneratorsThe dual role of rituals in generating and managing emotions.(00:15:05) The Power of Collective RitualsHow shared rituals strengthen bonds and create collective experiences.(00:16:30) Rituals at WorkExamples of team rituals that foster bonding and purpose.(00:20:46) Fostering Meaning in TeamsBalancing team pride and inclusivity when designing rituals to reflect shared values.(00:23:38) Creating Work RitualsAdvice for leaders to cocreate rituals for new work teams.(00:26:24) Adapting Rituals for Remote WorkHow teams have developed virtual rituals to maintain connection online.(00:29:05) Meaningful Rituals in the WorkplaceThe significance of rituals in the workplace for individuals and leaders.(00:32:54) Evaluating the Benefits of RitualsHow rituals contribute positively to mental health and well-being.(00:36:49) Leaders Supporting Organic RitualsTips for leaders to encourage authentic rituals without imposing corporate mandates.(00:39:59) Aligning Rituals with Team ValuesUsing rituals to express and reinforce organizational values creatively and authentically.(00:41:50) Discovering Your RitualsExploring the rituals in your life through Michael’s Ritual Quiz.(00:45:21) Conclusion
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    47 mins
  • Best of: How to Communicate With Your Family During the Holidays 6 | 50

    Best of: How to Communicate With Your Family During the Holidays 6 | 50
    Dec 25 2024
    Practicing Radical Candor with your family members this holiday season.Holiday communication with your family can be rife with stress. And while you love your family, let’s be frank, family togetherness during the holidays often goes sideways. So much so that it’s become a trope that’s spawned dozens of holiday movies. But you can survive it by practicing Radical Candor with your nearest and dearest this holiday season to avoid defaulting to Obnoxious Aggression, Manipulative Insincerity or Ruinous Empathy.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:Applying Radical Candor To Dysfunctional Family Dynamics7 Ways Radical Candor Transforms Relationships, According To ChatGPTA Happy Marriage Of Growth And Stability | Radical Candor Radical Candor – Speaking Directly and Caring Personally – The Veterinary IdealistThe Overton Window – Mackinac CenterHow to Use Radical Candor to Communicate Clearly With Your Family During the HolidaysConnect:WebsiteInstagramTikTokLinkedInFacebookYouTubeChapters:(00:00:00) IntroductionKim, Jason, and Amy introduce the topic of navigating difficult family dynamics during the holidays.(00:02:53) Radical Candor and the HolidaysThe struggle with practicing Radical Candor with families during the holidays.(00:04:36) Generational and Cultural DifferencesHow cultural and generational gaps complicate family communication.(00:07:12) Family Role Expectations and Childhood PatternsReverting to childhood behaviors and role expectations during family visits.(00:9:18) Taking the Bait: Avoiding EscalationStrategies for turning down conversational "volume" and avoiding conflict bait.(00:20:20) Overreacting to AdviceHow understanding intent can improve family dynamics.(00:24:37) Why Gifts Sometimes BackfireThe alternate perspectives on gifts dependant on the giver or receiver.(00:27:42) Gifts Gone WrongPersonal anecdotes of gift-giving mishaps and lessons learned.(00:33:33) The Strain of Gift GivingHow gift giving can be especially hard in strained family dynamics.(00:35:59) Setting Boundaries with FamilyAsserting personal boundaries when saying yes takes its toll.(00:39:22) Gifting with IntentReleasing the obligation of the perfect gift for the giver and receiver.(00:43:51) Radical Candor at Family GatheringsGuidance on when to lean into Radical Candor and when to let things slide.(00:50:12) Appreciating Moments TogetherThe finite nature of time with loved ones and making the most of family gatherings.(00:54:51) Radical Candor TipsTips on setting boundaries, practicing care, and avoiding unnecessary conflict.(01:00:01) Conclusion
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    1 hr and 4 mins
  • How to Navigate the Messy Middle Between Ruinous Empathy & Obnoxious Aggression 6 | 49

    How to Navigate the Messy Middle Between Ruinous Empathy & Obnoxious Aggression 6 | 49
    Dec 18 2024
    How the CORE method can help you thrive in the messy middle.Caught in the middle of a boss who’s all care but no action and a team lead who’s full steam ahead with no brakes? That’s a workplace tightrope no one wants to walk. Your ability to Care Personally and Challenge Directly can seriously be affected when communication falls apart on both ends of the spectrum, and it’s not just frustrating—it’s debilitating. How do you stay productive and keep your sanity when you’re managing up and down with people who either dodge conflict entirely or bulldoze through it? In this episode, Jason and Amy tackle the messy middle, breaking down how to use the CORE method (Context, Observation, Result, Expected Next Steps) to navigate these tricky situations. It’s not about pointing fingers or playing favorites—it’s about finding a way to ditch the drama and focus on what really matters: working better together.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:Give Candid Feedback With the CORE Method | Radical CandorFeedback from Your Boss | Radical CandorAsking for Feedback | Radical CandorThe Radical Candor Order of Operations | Radical CandorMake Work Less Like Jr. High: Radical Candor Podcast 5 | 10Managing Challenging Conversations At Work | Radical CandorNavigating Workplace Tensions: Stuck Between Ruinous Empathy and Obnoxious AggressionConnect:WebsiteInstagramTikTokLinkedInFacebookYouTubeChapters:(00:00:00) IntroductionAmy and Jason introduce a listener dilemma about a ruinously empathetic boss and an obnoxiously aggressive team lead.(00:02:15) Defining Ruinous Empathy and Obnoxious AggressionWhat it means to care without challenging and to challenge without caring.(00:04:44) It’s the Boss’s Job: Accountability MattersWhy the manager has ultimate responsibility and how to provide feedback.(00:07:53) Raising the Issue with Your BossHow to approach a ruinously empathetic boss with care and directness.(00:11:46) Involving Your Boss EffectivelyHow to engage your boss in resolving team tensions without blame or shame.(00:17:55) Using the CORE MethodA step-by-step approach to delivering clear and constructive feedback.(00:20:55) Role-Play: Navigating a Clean Escalation ConversationHow to handle a tough conversation between a team member and an aggressive lead.(00:31:11) Building Common GroundTips for fostering mutual understanding and creating actionable steps.(00:34:02) Radical Candor TipsKey takeaways and practical tips for addressing conflict.(00:36:35) Conclusion
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    38 mins
  • How to Care Personally When You Don’t Personally Care 6 | 48

    How to Care Personally When You Don’t Personally Care 6 | 48
    Dec 11 2024
    Showing respect when you just don’t connect.Ever feel like caring about a coworker is just...not in the cards? Same. Here’s the thing though – you don’t have to be besties to show respect and keep things productive. In this episode, Kim, Amy, and Jason tackle the tough question of how to Care Personally when someone’s driving you up the wall. With relatable stories (yes, even a deodorant conversation makes an appearance) and practical tips, they break down how to stay curious, address frustrations head-on, and avoid letting those "ugh" feelings spiral into toxicity. The key takeaway? Stop writing mental soap operas about your colleagues and start having real conversations. Awkward? Sure. Worth it? Absolutely.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:What It Means to Care Personally About Your TeamWhat's the Ideal Manager-Employee Relationship?What does it mean to Care Personally?How to Develop Empathy for Someone Who Annoys YouWhat Is Radical Respect? Learn Why It's Crucial for a Healthy Workplace CultureBeware The Fundamental Attribution Error: Radical Candor Podcast 5 | 8How to Give Difficult Feedback While Still Caring PersonallyAdam Grant | InstagramHow to Care Personally About Someone You Don’t LikeHow to Care Personally When You Don’t Like SomeoneConnect:WebsiteInstagramTikTokLinkedInFacebookYouTubeChapters:(00:00:00) IntroductionKim, Jason and Amy introduce ​​a listener’s question about caring personally for someone you don’t like.(00:02:09) Radical RespectHow respect forms the core of caring personally, even when someone annoys you.(00:03:48) Reframing PerspectivesReframing narratives to foster empathy in difficult workplace interactions.(00:05:05) Addressing Irritating BehaviorsTwo stories from differing perspectives on personal irritations at work.(00:08:17) Curiosity as a BridgeThe power of curiosity in understanding and seeing humanity in others.(00:11:02) Unspoken DisagreementsHow assumptions and unspoken disagreements corrode relationships.(00:14:16) Repairing Relationships at WorkThe journey from conflict to rebuilding a strained relationship with a peer.(00:22:17) Different Work StylesRespecting differing approaches to work and optimizing collaboration.(00:24:14) The Role Self-AwarenessSelf-awareness and transitioning from internal frustration to constructive dialogue.(00:33:08) Indifference vs. Engagement at WorkThe inefficiencies of emotional detachment from colleagues.(00:34:29) Balancing Connection and BoundariesMaintaining professional relationships while respecting personal boundaries.(00:37:38) Radical Candor TipsKey tips from the episode, including respect, curiosity, and addressing biases.(00:40:24) Conclusion
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    42 mins
  • Introducing: The Radical Candor Podcast

    Introducing: The Radical Candor Podcast
    Dec 9 2024
    Tune in to the Radical Candor Podcast to learn to love your job and kick ass at work without losing your humanity by practicing the principles of Radical Candor. Host and Lead Radical Candor Coach Amy Sandler leads discussions with Radical Candor Author and Co-founder Kim Scott and CEO and Co-founder Jason Rosoff about what it means to be Radically Candid, why it’s simple but not easy to Care Personally and Challenge Directly on the daily, and why it’s worth it.
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    2 mins