Episodes

  • How to Navigate the Messy Middle Between Ruinous Empathy & Obnoxious Aggression 6 | 49

    How to Navigate the Messy Middle Between Ruinous Empathy & Obnoxious Aggression 6 | 49
    Dec 18 2024
    How the CORE method can help you thrive in the messy middle.Caught in the middle of a boss who’s all care but no action and a team lead who’s full steam ahead with no brakes? That’s a workplace tightrope no one wants to walk. Your ability to Care Personally and Challenge Directly can seriously be affected when communication falls apart on both ends of the spectrum, and it’s not just frustrating—it’s debilitating. How do you stay productive and keep your sanity when you’re managing up and down with people who either dodge conflict entirely or bulldoze through it? In this episode, Jason and Amy tackle the messy middle, breaking down how to use the CORE method (Context, Observation, Result, Expected Next Steps) to navigate these tricky situations. It’s not about pointing fingers or playing favorites—it’s about finding a way to ditch the drama and focus on what really matters: working better together.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:Give Candid Feedback With the CORE Method | Radical CandorFeedback from Your Boss | Radical CandorAsking for Feedback | Radical CandorThe Radical Candor Order of Operations | Radical CandorMake Work Less Like Jr. High: Radical Candor Podcast 5 | 10Managing Challenging Conversations At Work | Radical CandorNavigating Workplace Tensions: Stuck Between Ruinous Empathy and Obnoxious AggressionConnect:WebsiteInstagramTikTokLinkedInFacebookYouTubeChapters:(00:00:00) IntroductionAmy and Jason introduce a listener dilemma about a ruinously empathetic boss and an obnoxiously aggressive team lead.(00:02:15) Defining Ruinous Empathy and Obnoxious AggressionWhat it means to care without challenging and to challenge without caring.(00:04:44) It’s the Boss’s Job: Accountability MattersWhy the manager has ultimate responsibility and how to provide feedback.(00:07:53) Raising the Issue with Your BossHow to approach a ruinously empathetic boss with care and directness.(00:11:46) Involving Your Boss EffectivelyHow to engage your boss in resolving team tensions without blame or shame.(00:17:55) Using the CORE MethodA step-by-step approach to delivering clear and constructive feedback.(00:20:55) Role-Play: Navigating a Clean Escalation ConversationHow to handle a tough conversation between a team member and an aggressive lead.(00:31:11) Building Common GroundTips for fostering mutual understanding and creating actionable steps.(00:34:02) Radical Candor TipsKey takeaways and practical tips for addressing conflict.(00:36:35) Conclusion
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    38 mins
  • How to Care Personally When You Don’t Personally Care 6 | 48

    How to Care Personally When You Don’t Personally Care 6 | 48
    Dec 11 2024
    Showing respect when you just don’t connect.Ever feel like caring about a coworker is just...not in the cards? Same. Here’s the thing though – you don’t have to be besties to show respect and keep things productive. In this episode, Kim, Amy, and Jason tackle the tough question of how to Care Personally when someone’s driving you up the wall. With relatable stories (yes, even a deodorant conversation makes an appearance) and practical tips, they break down how to stay curious, address frustrations head-on, and avoid letting those "ugh" feelings spiral into toxicity. The key takeaway? Stop writing mental soap operas about your colleagues and start having real conversations. Awkward? Sure. Worth it? Absolutely.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:What It Means to Care Personally About Your TeamWhat's the Ideal Manager-Employee Relationship?What does it mean to Care Personally?How to Develop Empathy for Someone Who Annoys YouWhat Is Radical Respect? Learn Why It's Crucial for a Healthy Workplace CultureBeware The Fundamental Attribution Error: Radical Candor Podcast 5 | 8How to Give Difficult Feedback While Still Caring PersonallyAdam Grant | InstagramHow to Care Personally About Someone You Don’t LikeHow to Care Personally When You Don’t Like SomeoneConnect:WebsiteInstagramTikTokLinkedInFacebookYouTubeChapters:(00:00:00) IntroductionKim, Jason and Amy introduce ​​a listener’s question about caring personally for someone you don’t like.(00:02:09) Radical RespectHow respect forms the core of caring personally, even when someone annoys you.(00:03:48) Reframing PerspectivesReframing narratives to foster empathy in difficult workplace interactions.(00:05:05) Addressing Irritating BehaviorsTwo stories from differing perspectives on personal irritations at work.(00:08:17) Curiosity as a BridgeThe power of curiosity in understanding and seeing humanity in others.(00:11:02) Unspoken DisagreementsHow assumptions and unspoken disagreements corrode relationships.(00:14:16) Repairing Relationships at WorkThe journey from conflict to rebuilding a strained relationship with a peer.(00:22:17) Different Work StylesRespecting differing approaches to work and optimizing collaboration.(00:24:14) The Role Self-AwarenessSelf-awareness and transitioning from internal frustration to constructive dialogue.(00:33:08) Indifference vs. Engagement at WorkThe inefficiencies of emotional detachment from colleagues.(00:34:29) Balancing Connection and BoundariesMaintaining professional relationships while respecting personal boundaries.(00:37:38) Radical Candor TipsKey tips from the episode, including respect, curiosity, and addressing biases.(00:40:24) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.
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    42 mins
  • Introducing: The Radical Candor Podcast

    Introducing: The Radical Candor Podcast
    Dec 9 2024
    Tune in to the Radical Candor Podcast to learn to love your job and kick ass at work without losing your humanity by practicing the principles of Radical Candor. Host and Lead Radical Candor Coach Amy Sandler leads discussions with Radical Candor Author and Co-founder Kim Scott and CEO and Co-founder Jason Rosoff about what it means to be Radically Candid, why it’s simple but not easy to Care Personally and Challenge Directly on the daily, and why it’s worth it.
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    2 mins
  • Money Talks: Why Salary Secrets Are Hurting Your Team 6 | 47

    Money Talks: Why Salary Secrets Are Hurting Your Team 6 | 47
    Dec 4 2024
    The messy reality of salary secrecy.Pay transparency—yikes, it’s one of those topics that makes everyone squirm, but avoiding it does more harm than good. Let’s be real: when salaries are shrouded in secrecy, it doesn’t just make things awkward—it allows inequity and mistrust to thrive. And here’s the kicker: people are already talking about pay, just in whispers instead of open, productive conversations. In this episode, Kim and Jason take a no-nonsense approach to tackling the discomfort. From real stories of pay gaps to the tangled emotions and messy realities behind compensation conversations, they discuss how a lack of transparency impacts trust and fairness, and share practical tips for making compensation more equitable. Whether you’re trying to influence change at your organization or navigate these conversations as an employee, this is your guide to addressing one of the workplace’s biggest taboos—without losing your humanity.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:7 Steps for Radical Pay Transparency to Narrow DisparitiesNew Laws Force Honesty About Pay. Companies Are Catching Up.Designing Fair Compensation SystemsPay Transparency: What It Is and How to Do It Right | Built InYour Right to Discuss Wages | National Labor Relations BoardPayscaleConnect:WebsiteInstagramTikTokLinkedInFacebookYouTubeChapters:(00:00:00) IntroductionKim and Jason introduce the episode and the listener's question about pay transparency.(00:03:09) Legality of Pay DiscussionsThe legal landscape of discussing salaries in the workplace.(00:06:32) Real Stories of Pay InequityA personal experience of discovering and addressing pay gaps. (00:10:18) Building a Compensation PhilosophyThe importance of having a framework for determining salaries.(00:12:09) Why Pay Disparities HappenExamples of pay disparities in the workplace and the reasons behind them.(00:16:09) Theory of CompensationThe process of setting a fair salary band based on market data.(00:21:38) Efficiency of Salary FormulasHow setting a compensation framework saves time and prevents inequality.(00:28:06) Transparency in RecruitingThe benefits of sharing salary ranges in job postings and clarifying compensation processes.(00:33:13) Fixing Pay Disparities with CandorStrategies to proactively identify and address inequities in compensation.(00:42:12) Radical Candor TipsPractical tips for creating transparent compensation systems.(00:43:33) Conclusion
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    45 mins
  • Promotions Gone Wrong? Why False Promises Wreck Trust at Work 6 | 46

    Promotions Gone Wrong? Why False Promises Wreck Trust at Work 6 | 46
    Nov 27 2024
    Missed promotions, broken promises, and the fallout that follows.

    Promotions gone wrong? Yeah, it’s a thing. On this episode, Kim and former Twitter CEO Dick Costolo tackle a listener’s tale of missed opportunities, broken promises, and a management team that just can’t get it together. From the cringe-worthy red flags to the frustrating aftermath, they explore how leadership missteps can wreak havoc on trust and motivation. Tune in for sharp insights, practical advice, and a whole lot of “what NOT to do” when navigating messy workplace dynamics. If you’ve ever felt stuck in a system that doesn’t seem to work, this episode will help you find your way forward.

    Get all of the show notes at RadicalCandor.com/podcast.

    Episode Links:
    • Managerial Musings With Kim Scott & Dick Costolo 5 | 26
    • Dick Costolo | LinkedIn
    • Kim Scott & Dick Costolo Unpack the Messy Truth About Management Dilemmas
    • What Happens When Promotions Go Sideways?

    Connect:
    • Website
    • Instagram
    • TikTok
    • LinkedIn
    • Facebook
    • YouTube

    Chapters:

    (00:00:00) Introduction
    Kim Scott introduces Dick Costolo, former Twitter CEO and stand-up comedian.

    (00:01:45) The Promotion Predicament
    A listener's dilemma about missing out on a promotion.

    (00:05:00) Missteps by the First Manager
    The mistakes of the listener's first manager, focusing on false promises.

    (00:08:20) The Boss’s Boss Blunders
    The dismissive and damaging responses from the listener's boss’s boss.

    (00:09:36) Advice for Employees
    Strategies for employees to clarify expectations with management.

    (00:12:29) Addressing Subjectivity in Promotions
    The challenge of fairness and transparency in dynamic organizations.

    (00:14:54) Navigating Difficult Conversations
    The value of candid, constructive dialogue over avoidance in leadership.

    (00:18:20) A Call for Transparent Processes
    How structured processes can prevent workplace dissatisfaction.

    (00:20:30) Conclusion
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    21 mins
  • Oversharing at Work: When TMI Tanks Trust 6 | 45

    Oversharing at Work: When TMI Tanks Trust 6 | 45
    Nov 20 2024
    The fine line between transparency and TMI.

    Let’s get into it: oversharing at work — we’ve all done it, and we’ve all cringed after. But here’s the tea: when we spill sensitive info without thinking, we’re not just breaking trust, we’re tanking our ability to Care Personally and Challenge Directly. In this episode, Kim, Jason, and Amy dig into a listener's story about sharing too much too soon and just how quickly oversharing can derail trust and create chaos. They unpack why these missteps happen, how different company cultures play into it, and what it really takes to find that sweet spot between transparency and discretion. If you’ve ever found yourself in the awkward aftermath of an overshare, this one’s for you. Let’s learn how to slow down, think it through, and keep our Radical Candor intact!

    Get all of the show notes at RadicalCandor.com/podcast.

    Episode Links:
    • Use the GSD Wheel So No One Feels Sad, Bad or Left Out 4 | 2

    Connect:
    • Website
    • Instagram
    • TikTok
    • LinkedIn
    • Facebook
    • X
    • YouTube

    Chapters:

    (00:00:00) Introduction
    Amy, Kim and Jason introduce the episode around a listener’s question on oversharing at work.

    (00:01:26) Listener's Question on Oversharing
    A listener seeks advice on managing sensitive information more effectively.

    (00:03:58) Communication and Cultural Assumptions
    How organizational secrecy and biases affect information sharing.

    (00:06:30) Pause and Reflect
    The importance of pausing before sharing any potentially sensitive information.

    (00:08:42) Organizational Communication Structure
    Insights into structured vs. open communication styles and their impact.

    (00:12:09) Developing Effective Information Channels
    Strategies for ensuring efficient communication and reducing redundancy.

    (00:17:12) Soliciting Feedback and Building Trust
    Soliciting feedback from team leads after communication missteps.

    (00:22:16) Framework for Information Sensitivity
    The “Category” framework to clarify communication roles and boundaries.

    (00:24:56) Initiative and Respecting Boundaries
    The balance of taking initiative versus respecting organizational boundaries.

    (00:28:55) Communication and Problem Preference
    Being clear on workplace communication styles to tackle preferred challenges.

    (00:33:43) Personalizing Communication Styles
    Insights on managing communication impulsivity and biases.

    (00:38:47) Radical Candor Tips
    Checklist for managing sensitive information and improving communication.

    (00:41:05) Conclusion
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    42 mins
  • Lessons from a Whistleblower: The Cost of Staying Silent with Susan Fowler Rigetti 6 | 44

    Lessons from a Whistleblower: The Cost of Staying Silent with Susan Fowler Rigetti 6 | 44
    Nov 13 2024
    Susan Rigetti on speaking up, keeping receipts, and why silence is never the answer.We’re shaking up the workplace and diving deep into the raw reality of whistleblowing and the courage it takes to speak up with this special episode from the Radical Respect podcast. Kim, Wesley, and special guest Susan Rigetti, author of Whistleblower, break down the challenges of calling out toxic systems while being real with yourself. When harmful practices go unchecked, they don’t just derail careers—they damage the core of psychological safety that we all need to do our best work. So how do you find the strength to raise your voice when the stakes feel impossibly high? Susan shares her own powerful story of calling out the broken culture at Uber, laying out what happens when you decide you’ve had enough and choose to act. If you’ve ever struggled to raise your voice in the face of workplace dysfunction, learn why silence is never the answer and how respect and courage can transform even the most challenging environments.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:How Susan Fowler Rigetti Inspired Me to Step Up and Speak OutSusan Fowler RigettiReflecting on One Very, Very Strange Year at UberWhistleblower: My Unlikely Journey to Silicon Valley and Speaking Out Against InjusticeConnect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionAmy introduces the Radical Respect podcast with Kim, Wesley and guest Susan Rigetti, author of Whistleblower.(00:03:24) Whistleblower and Lessons from UberSusan discusses her book, Whistleblower, and her challenges at Uber.(00:07:13) Advice to Younger SelfThe hard lesson of recognizing when a system can’t be fixed from the inside.(00:10:33) The Cost of Staying SilentThe psychological and financial struggles many face when they stay silent.(00:14:25) Staying True to Your ValuesHow keeping a list of values helped navigate a toxic work culture.(00:16:20) Writing WhistleblowerAddressing misconceptions and setting the record straight with Whistleblower.(00:21:18) Understanding Systemic BarriersThe systemic barriers that individuals face in the workplace.(00:23:55) Reporting to HRDocumenting and reporting issues to hold organizations accountable. (00:26:20) Keeping the ReceiptsAdvice on documenting conversations and emails to protect oneself.(00:29:07) Conclusion
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    30 mins
  • A Leader's Guide to Managing Post-Election 2024 Tension at Work With Denise Hamilton 6 | 43

    A Leader's Guide to Managing Post-Election 2024 Tension at Work With Denise Hamilton 6 | 43
    Nov 6 2024
    Examining and expanding our capacity to hold different beliefs.Brace yourself—this episode is all about navigating workplace tension with Radical Candor. Kim and Amy team up with Denise Hamilton, author of Indivisible: How to Forge Our Differences Into a Stronger Future, to tackle the complicated landscape of workplace polarization and the radical power of respect. Denise, known for her "irrational optimism," sheds light on how we can bridge deep divides, even when it feels impossible and that respect isn’t something earned through understanding—it’s the baseline that makes understanding possible. They explore why caring personally means building trust, even when opinions clash, and how we can create workplaces that honor both individual voices and collective purpose. With Denise’s wisdom and Kim’s Radical Candor principles, this episode digs into the tough conversations leaders often avoid but desperately need. If you’ve ever felt the strain of differing views at work, this conversation is for you—because staying connected is the only way forward.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:RC Pod: Political Discussions at WorkDenise Hamilton / Indivisible: How to Forge Our Differences Into a Stronger FutureRadical Respect pod: Indivisible [YouTube]WatchHerWorkDenise HamiltonConnect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionKim and Amy introduce Denise Hamilton, author of Indivisible.(00:03:32) Discussing Politics at WorkInsights into the discomfort around political conversations in professional settings.(00:05:01) Contradictory MessagesThe conflicting messages people face around authenticity at work.(00:07:22) Building a Respectful Work CultureHow workplace culture influences political discussions.(00:10:59) Personal and Workplace BoundariesBalancing personal beliefs and professionalism at work.(00:12:59) The Role of Respect in UnderstandingRespect as the foundation for understanding others.(00:16:42) Holding Space for Emotions Post-ElectionThe importance of allowing emotional expression at work after tense events.(00:21:36) Leaders Counteracting NegativityThe role leaders play in intentionally fostering positivity.(00:24:03) Common Ground in Heated TimesFinding common ground with people who hold different views.(00:27:05) Approaching Sensitive Topics MindfullyDenise shares her “four-question rubric” for starting difficult conversations.(00:31:52) Navigating Information CurationThe pitfalls of curated news and incomplete information.(00:35:43) Misinformation and a Leader’s ResponsibilityHow leaders should address misinformation in their organizations.(00:39:23) Owning vs. Renting: Social ResponsibilityAdopting a long-term, invested mindset for societal change.(00:44:06) The Vision for a Relationship-Centered FutureHope for a future rooted in personal connections and humanity.(00:46:05) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.
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    47 mins