In this episode, we interview Wendy Ramsey, the general manager of Pirate Cove Marina, a boat dealership in Ontario, Canada, and the owner of RBK Distribution, a distributor of marine products. She shares how her dealership has grown through innovative strategies and team-building initiatives.
Learn about Wendy's initiatives to promote careers in the marine industry, her involvement with Boating Ontario, and her achievements, including being a recipient of the 40 under 40 award in Ottawa. Wendy also shares valuable insights on team building, customer service, and the importance of creating a supportive and engaging work environment.
Wendy discusses the marina's extensive facilities, services, and the unique experiences they offer to their customers at Pirate Cove Marina, where customers are greeted warmly and guided through a personalized journey to find the perfect boat for their needs. She also discusses the exceptional service and support provided after the sale, ensuring customers are well-equipped and satisfied on the water.
Wendy also shares her background and passion for boating, detailing how she grew up in the industry and eventually took over the family business.
Gain valuable insights into the challenges while managing and expanding a successful dealership, from navigating market fluctuations to advocating for industry-friendly policies. Wendy provides her perspective on today's most significant challenges and opportunities in the boating industry.
Whether you own or work for a marine business, this interview will provide you with actionable tips and inspiring stories. Wendy's journey and her shared strategies will inform, motivate, and empower you to take your marine business to the next level.
Connect with Pirate Cove Marina:
Website: https://www.piratecovemarina.com
Connect With Us:
LinkedIn: https://www.linkedin.com/company/primeboatmarketing/