To deliver excellent customer service, you need excellent service reps — agents who can meet a customer’s needs and accurately answer their questions, all while representing and elevating the company's brand. Bret Taylor thinks that AI agents are the answer. As the co-founder of Sierra, Taylor is partnering with companies like Weight Watchers, Sonos, and SiriusXM to build AI agents that uniquely represent a brand’s mission and voice. As tech industry innovator and leader for two decades, and current Chairman of the Board of OpenAI, Taylor also talks about the future of AI and jobs, AI safety, and how AI can best benefit humanity.

Pioneers of AI is made possible with support from Inflection AI.

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Modern technology gives us the ability to connect with more people in more places than ever before. Despite this, we are experiencing an epidemic of loneliness and increased isolation. Eugenia Kuyda thinks AI can help. As the co-founder and CEO of Replika, Kuyda has built an app that allows users to create, customize, and talk with their own AI companion. For many users, AI companions are not just novelties but a source for deep and meaningful feelings of connection. Kuyda joins Pioneers of AI to talk about why she built Replika, how she has seen AI companions help users lead better lives, and the guardrails we need to put in place to keep them safe.

Pioneers of AI is made possible with support from Inflection AI.

Learn more about Pioneers of AI: http://pioneersof.ai/

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At the center of AI is people, so we want to hear from you! Share your experiences with AI — or ask us a burning question — by leaving a voicemail at 601-633-2424. Your voice could be featured in a future episode!

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Cutting-edge special effects have brought some of the highest-grossing films, like “Avatar” and “Avengers: Endgame,” to life. Historically, these effects are time-consuming and expensive to produce, but that’s changing. Now, AI offers more options. Co-founder and CEO of Metaphysic, Tom Graham, is at the forefront of reshaping Hollywood using AI — building tools that provide more fidelity and realism at a cheaper price. Graham joins Pioneers of AI to talk about how AI is transforming the entertainment industry, how Metaphysic’s technology works, and about his collaboration with director Robert Zemeckis on the film “Here.”

Pioneers of AI is made possible with support from Inflection AI.

Subscribe to Pioneers of AI: https://listen.pioneersof.ai/Subscribe

Learn more about Pioneers of AI: http://pioneersof.ai/

Follow Pioneers of AI on all channels: https://linktr.ee/pioneersofai

At the center of AI is people, so we want to hear from you! Share your experiences with AI — or ask us a burning question — by leaving a voicemail at 601-633-2424. Your voice could be featured in a future episode!

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.