• Peter Doveren | Excelling in CX innovation and the future of the call centre

  • Sep 24 2024
  • Length: 34 mins
  • Podcast

Peter Doveren | Excelling in CX innovation and the future of the call centre

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  • Summary

  • In this episode of the IRIS Pod, IRIS COO Tom is joined by award winning Sigma Connected’s Chief Strategy Officer, Peter Doveren. Listen as they discuss what it takes to excel in the world of CX, predict future trends as well as discussing the company ethos that resulted in Sigma being named ‘Best Place to Work’ two years running.

    Full podcast also available on Youtube.

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