• Onboarding That Sticks: Ramli John's Guide to Turning New Users into Lifelong Advocates

  • Nov 13 2024
  • Length: 32 mins
  • Podcast

Onboarding That Sticks: Ramli John's Guide to Turning New Users into Lifelong Advocates

Listen for free

View show details

  • Summary

  • In this episode of Marketing Spark, Mark Evans talks with Ramli John, founder of Delight Path and author of Product-Led Onboarding, about the secrets to effective onboarding and customer retention.

    They explore why retention efforts often begin too late, the three pillars of customer engagement, and the pivotal role onboarding plays in fostering long-term loyalty.

    Ramli shares actionable strategies for developing a retention-focused onboarding process and explains the "hyper-personalization" potential of AI in creating tailored customer journeys.

    Tune in to learn how to keep your customers excited, engaged, and loyal beyond the initial sale.
    Show More Show Less
Show More Show Less

What listeners say about Onboarding That Sticks: Ramli John's Guide to Turning New Users into Lifelong Advocates

Average Customer Ratings

Reviews - Please select the tabs below to change the source of reviews.

Audible.com.au reviews

Amazon Reviews
No Reviews are Available
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.