• Why Compliance as a Service (CaaS) Matters for MSPs
    Apr 10 2024

    Is the complexity of compliance getting to you and your clients? This webinar explores the challenges MSPs face in helping their clients manage ever-shifting compliance regulations.

    Join Tim Golden, Founder and CEO of Compliance Scorecard, and our Dean Trempelas as they discuss:

    - The rapid evolution of compliance rules and how they impact MSPs.

    - The most common compliance hurdles businesses face today.

    - Why a strategic approach to compliance is crucial for client success.

    Discover how Compliance as a Service (CaaS) can empower you to streamline compliance efforts for your clients and turn it from a burden into a competitive advantage.

    This webinar will benefit MSPs seeking to:

    - Gain a deeper understanding of compliance needs across different industries.

    - Learn strategies to effectively manage compliance for their clients.

    - Explore how CaaS solutions can add value to their MSP offerings.

    Don't miss this opportunity to gain valuable insights and discover how CaaS can help your MSP business thrive!

    - Tim Golden: https://www.linkedin.com/in/timothygolden/

    - Compliance Scorecard: https://compliancescorecard.com

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    Less than 1 minute
  • Prepping For Sale: The Top 5 Mistakes To Avoid When Selling Your MSP To Maximize Your Bank Account
    Jan 24 2024

    Most MSP owners will sell only one business in their life, and it’s the one they built from the ground up, so avoiding pitfalls and mistakes are key to maximizing their payday to fuel retirement and the next chapter of life.

    Join us Wednesday, January 24th at 1:00 pm ET for a new Partner First session featuring Adam Kerrigan of Intelligent Technical Solutions to learn the Top 5 mistakes to avoid when selling your MSP!

    Connect with our guest:

    - Adam Kerrigan: https://www.linkedin.com/in/adamkerrigan/ 

    - Intelligent Technical Solutions: https://www.itsasap.com/ 

    Connect with our host:

    - Dean Trempelas: https://www.linkedin.com/in/dean-trempelas-ab1696b/

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    Less than 1 minute
  • MSP Helpdesk Phishing; Lessons Learned from the MGM Attack
    Oct 24 2023

    MSPs hold the keys to many important castles and are becoming larger targets to attacks daily. The advancement of technologies like voice AI replication are arming attackers with new tools, resulting in a need for constantly improving security and how we communicate with our clients.

    Join us as we host Gene Reich of Traceless to learn how the MGM breach is reshaping MSP helpdesk practices and gain vital insights to help enhance your cybersecurity defenses and protect your digital assets.

    Connect with our guest:

    Gene Reich: https://www.linkedin.com/in/genereich/ Traceless: https://traceless.io/

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    50 mins
  • Partner First | Improving Customer Experiences and Relationships for Growth
    Oct 11 2023

    Helpt delivers a next-level customized experience to organizations of all sizes by providing support to MSPs and improving challenging situations.

    Join us October 11th at 1pm ET as we discuss navigating difficult customers, the value of effort to change their experiences, and how doing so leads to growth.

    Connect with our featured guests!

    David Sohn: david.sohn@gethelpt.com 

    Matthew Pincus: matthew.pincus@gethelpt.com 

    Helpt: https://gethelpt.com/

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    45 mins
  • Partner First | Secure, Simplify, Succeed with Identity and Access Management
    Aug 30 2023

    Are you an MSP looking to elevate your cybersecurity game and grow your business? Don't miss this new episode of Partner First featuring Nick Wolf of Evo Security. 

    Join us on August 30th at 1:00 pm ET as we cover:

    • New Revenue Streams for MSPs: Unlock opportunities to expand your services and boost profits.

    • Cyber Threat Defense: Stay ahead of threats and meet Cyber Insurance requirements.

    • Expert Insights: Gain valuable strategies from Identity & Access Management expert Nick Wolf.

    Don't miss this opportunity to secure your spot and take your MSP business to the next level.

    Register now and join us for an informative and impactful webinar!

    Nick Wolf: https://www.linkedin.com/in/wolfnick/ 

    Evo Security: https://www.evosecurity.com/

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    45 mins
  • Are You Running a Bank or an MSP? Feat. Victor Lopez (Audio)
    Jun 21 2023

    Discover how MSPs can avoid falling into the trap of becoming a bank to their clients. Unpaid invoices can pile up, affecting cash flow and diverting focus from running a successful MSP business. In this webinar hosted by our CEO Ray Orsini featuring guest speaker Victor Lopez of FlexPoint, we will explore common issues faced by MSPs in getting paid and provide strategies to regain control and get back to running a thriving MSP.

    During this webinar, we will discuss:

    - The common challenges that impact MSPs when it comes to getting paid and the subsequent impact on cash flow.

    - Proactive strategies for effectively managing cash flow, including understanding important metrics such as days sales outstanding (DSO) and accounts receivable (AR) aging reports.

    - Tools and techniques to harness the power of data and improve cash flow management within your MSP business.

    Don't miss out on this insightful session on June 21st at 1 pm ET, which will equip you with the knowledge and strategies to maintain a healthy cash flow and focus on what truly matters running a successful MSP. 

    Be sure to follow our guest on LinkedIn and ask some questions about the event:

    Victor Lopez: https://www.linkedin.com/in/victorl0pez/

    FlexPoint: https://getflexpoint.com/

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    Less than 1 minute
  • Unlocking Client Budget to Scale Your MSP to New Heights feat. Ricky Cecchini (Audio)
    May 31 2023

    Join our CEO Ray Orsini, as he hosts a special webinar featuring guest speaker Ricky Cecchini, VP of Product at CloudRadial. Ricky will share invaluable insights from thousands of MSPs on unlocking client budget and propelling your MSP business to new heights. Discover practical strategies to transform average clients into exceptional ones and attract larger clients.

    Join us as we discuss:

    - Strategies for Budget Expansion: Discover effective approaches to unlock client budget and maximize your revenue potential as an MSP.

    - Elevating Client Relationships: Learn techniques to turn average clients into exceptional ones by delivering outstanding services and exceeding their expectations

    Don't miss this opportunity to gain valuable knowledge from our guest speaker Ricky Cecchini, hosted by Ray Orsini, CEO of OITVOIP. Register now for this informative presentation on May 31st at 1pm ET and take your MSP business to new heights.

    Be sure to follow our guest on LinkedIn and ask some questions for the event:

    Ricky Cecchini: https://www.linkedin.com/in/riccardo-cecchini-a82335112/  CloudRadial: https://www.cloudradial.com/

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    Less than 1 minute
  • From Good to Great: Improving Customer Experience and Efficiency with Chat and AI feat. Bobby Jacobs (Audio)
    May 3 2023

    Join Bobby Jacobs of Thread and our CEO Ray Orsini on May 3rd at 1pm for a webinar that will help take your business to the next level!

    We understand that in the competitive MSP market, it's essential to provide the best customer experience and optimize your operations. That's why we're excited to share our insights on how to leverage integrated chat and AI to achieve these goals.

    During this webinar, you will learn:

    • How to use Thread's integrated chat within Teams or Slack to provide seamless support to your clients, increase communication efficiency, and boost customer satisfaction.

    • How to integrate Thread with your PSA to improve operational efficiency and reduce time spent on administrative tasks.

    • The benefits of using AI to automate time entries and prioritize tickets, freeing up your team to focus on more important tasks.

    By tuning in live, you'll gain valuable insights into the benefits of integrated chat and AI, which can help you provide excellent customer service and optimize your operations.

    Join us and learn how to take your MSP business from good to great!

    Be sure to follow our guest on LinkedIn and ask some questions for the event:

    Bobby Jacobs: https://www.linkedin.com/in/bobbyjacobs/ 

    Thread: https://www.getthread.com/

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    53 mins