Episodes

  • The Secret to Effective Management: Moving from Expecting to Asking with Lady Jen Du Plessis

    The Secret to Effective Management: Moving from Expecting to Asking with Lady Jen Du Plessis
    Mar 13 2025
    In this episode of Mortgage Lending Mastery, Lady Jen Du Plessis dives into the critical difference between asking and expecting in business and personal relationships. She shares insights from her management cycle to help set clear expectations, inspect progress, and provide feedback. Discover how to create mutual agreements that avoid resentment and drive productivity. _______________________ Connect with Lady Jen Connect and Schedule a Strategy call at https://supportfromjen.com/ YouTube: https://www.youtube.com/@LadyJenDuPlessis Free Gifts: https://jenduplessis.com/gifts/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    18 mins
  • Transforming the Mortgage Industry with Innovative Tools with Shawn Brown

    Transforming the Mortgage Industry with Innovative Tools with Shawn Brown
    Mar 6 2025
    In this episode of Mortgage Lending Mastery, Lady Jen Du Plessis is joined by mortgage expert Shawn Brown to discuss the intricacies of mortgage lending. Shawn shares his innovative approaches, including the creation of Mortgage Maker, and touches upon effective strategies for relationship building with realtors, borrowers, and other referral partners. They dive deep into the benefits of a 100% referral-based business and discuss practical tools and tips to enhance client experience. ______________________ Connect with Lady Jen Connect and Schedule a Strategy call at https://supportfromjen.com/ YouTube: https://www.youtube.com/@LadyJenDuPlessis Free Gifts: https://jenduplessis.com/gifts/ _______________________ Get to know Shawn Brown As the founder and CEO of Mortgage Maker, I lead a team dedicated to empowering mortgage loan officers with innovative software tools. With an extensive career in real estate, I’ve managed a default servicing law firm and spent eight years as an active mortgage broker. Throughout this journey, I recognized the need for better tools to support loan officers in selling purchase loans and refinances effectively. Mortgage Maker was born from this vision—providing data-driven insights that help loan officers connect with clients and drive results. Connect with Shawn Website: https://www.clendinggroup.com/ Instagram: https://www.instagram.com/california.lending.group/ Facebook: https://www.facebook.com/1shawnbrown LinkedIn: https://www.linkedin.com/in/shawn-brown-1495a1b2/ Mortgage Maker Website: https://mortgagemaker.ai/ Instagram: https://www.instagram.com/mortgagemaker.ai/ LinkedIn: https://www.linkedin.com/company/mortgage-maker-ai/?viewAsMember=true Facebook: https://www.facebook.com/profile.php?id=61570238350169¬if_id=1738031921332751¬if_t=page_user_activity&ref=notif# Learn more about your ad choices. Visit megaphone.fm/adchoices
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    48 mins
  • The Difference Between Reacting and Responding with Lady Jen Du Plessis

    The Difference Between Reacting and Responding with Lady Jen Du Plessis
    Feb 27 2025
    In this episode of Mortgage Lending Mastery, Lady Jen Du Plessis explores the critical difference between reacting and responding in business decisions. She delves into the importance of emotional intelligence for long-term success and shares insights on how thoughtful decision-making can positively impact both personal and professional growth. _______________________ Connect with Lady Jen Connect and Schedule a Strategy call at https://supportfromjen.com/ YouTube: https://www.youtube.com/@LadyJenDuPlessis Free Gifts: https://jenduplessis.com/gifts/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    10 mins
  • Pennies vs. Quarters: Maximizing Your Business Efficiency with Lady Jen Du Plessis

    Pennies vs. Quarters: Maximizing Your Business Efficiency with Lady Jen Du Plessis
    Feb 20 2025
    In this episode of Mortgage Lending Mastery, host Lady Jen Du Plessis discusses the value of focusing on quality over quantity in business relationships. She delves into the 'pennies vs. quarters' analogy, emphasizing the importance of investing time in fewer, high-value connections for long-term success. Listeners will learn strategies for identifying and cultivating these crucial relationships to scale their business efficiently. _______________________ Connect with Lady Jen Connect and Schedule a Strategy call at https://supportfromjen.com/ YouTube: https://www.youtube.com/@LadyJenDuPlessis Free Gifts: https://jenduplessis.com/gifts/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    16 mins
  • Anchor or Engine: Driving Your Business Forward with Lady Jen Du Plessis

    Anchor or Engine: Driving Your Business Forward with Lady Jen Du Plessis
    Feb 13 2025
    In this episode of Mortgage Lending Mastery, host Lady Jen Du Plessis delves into the concept of being the anchor or the engine in your business. She discusses the importance of self-reflection, taking action, and maintaining integrity by aligning your actions with your advice. Tune in to learn strategies that will help you transform anchoring activities into engine-driving actions that propel your business forward. _______________________ Connect with Lady Jen Connect and Schedule a Strategy call at https://supportfromjen.com/ YouTube: https://www.youtube.com/@LadyJenDuPlessis Free Gifts: https://jenduplessis.com/gifts/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    11 mins
  • Transforming Sales Calls into Service Calls with Lady Jen Du Plessis

    Transforming Sales Calls into Service Calls with Lady Jen Du Plessis
    Feb 6 2025
    Join Lady Jen Du Plessis on this episode of Mortgage Lending Mastery as she delves into the crucial distinction between service calls and sales calls. Discover how rethinking your approach to client interactions can transform your business and elevate client loyalty. Learn practical strategies to make service calls work for you and your business. _______________________ Connect with Lady Jen Connect and Schedule a Strategy call at https://supportfromjen.com/ YouTube: https://www.youtube.com/@LadyJenDuPlessis Free Gifts: https://jenduplessis.com/gifts/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    13 mins
  • The Infinity Business Model: Sustaining Client Relationships with Lady Jen Du Plessis

    The Infinity Business Model: Sustaining Client Relationships with Lady Jen Du Plessis
    Jan 30 2025
    In this episode of Mortgage Lending Mastery, host Lady Jen Du Plessis discusses the concept of shifting from sales calls to service calls. She emphasizes the importance of viewing past clients as alumni clients and leveraging these relationships to create a continuous cycle of opportunities and referrals. Jen provides strategic advice on how to approach client communications with a service mindset to foster loyalty and growth. _______________________ Connect with Lady Jen Connect and Schedule a Strategy call at https://supportfromjen.com/ YouTube: https://www.youtube.com/@LadyJenDuPlessis Free Gifts: https://jenduplessis.com/gifts/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    13 mins
  • Motivation vs. Inspiration: Finding Your Inner Drive with Lady Jen Du Plessis

    Motivation vs. Inspiration: Finding Your Inner Drive with Lady Jen Du Plessis
    Jan 16 2025
    Lady Jen Du Plessis discusses the fundamental differences between motivation and inspiration. She shares insights on how motivation is often short-lived and external, whereas inspiration is internal and long-lasting. Through anecdotes and examples, Jen emphasizes the importance of finding personal inspiration to achieve lasting success in both business and personal life. _______________________ Connect with Lady Jen Connect and Schedule a Strategy call at https://supportfromjen.com/ YouTube: https://www.youtube.com/@LadyJenDuPlessis Free Gifts: https://jenduplessis.com/gifts/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    14 mins