• Mobile ordering and payments platform for restaurants and guests | Waitrr COO Tim Davies

  • Sep 6 2023
  • Length: 54 mins
  • Podcast

Mobile ordering and payments platform for restaurants and guests | Waitrr COO Tim Davies

Listen for free

View show details

  • Summary

  • We have a chat with Tim Davies, Co-founder and COO of Waitrr. Waitrr allows restaurant guests to access menus, place orders and pay instantly - all from their phones. No more waving to get the attention of the waiters. It is a mobile payment and ordering solution that increases the capacity of floor staff, increase table turns and increases average ticket size.


    With a team of 10, Waitrr currently processes USD 27million in GMV. Did you know that 1/3 of a restaurant's expense goes towards manpower? To tackle the manpower issues, restaurants have turned towards tablet ordering and ordering kiosks. But no one wants to input their credit card details on a shared tablet. For the kiosks, they've just moved the human cashier to a machine and these kiosks take up valuable floor space. 


    Benefits of Waitrr to restaurants:

    1. Can go live in 48 hours

    2. Save on manpower

    3. Increase average check size due to automated upselling and cross selling

    4. Improve table turns - faster payment + faster ordering

    5. Access to data that they have never had access to before (how often are customers coming back, are they a first-time customer and so on)


    To discover more about this restaurant technology startup, be sure to watch this episode!


    01:14 - Origin story of Waitrr (How did the two Tims meet?)

    03:33 - Waitrr Pitch Deck run through

    06:07 - Tremendous growth in GMV (Doubling year on year)

    06:40 - The Future (restaurant bank, diner data and more)

    08:26 - The Market Opportunity (on-premise dining segment is 4 to 5 times larger than delivery)

    10:03 - Kiosks vs Waitrr - Difference in cost

    11:15 - How much is floor space considered when deciding on an ordering solution?

    12:25 - Osman's experience with the Waitrr service


    🔗 CONNECT WITH TIM DAVIES:

    1) https://www.linkedin.com/in/timdavies81/


    🔗 CONNECT WITH WAITRR:

    💻 Website - https://waitrr.com/

    🤝 LinkedIn: https://www.linkedin.com/company/waitrr/


    🔗 CONNECT WITH US:

    1) Osman - https://www.linkedin.com/in/osmansing...

    2) Razy - https://www.linkedin.com/in/razyshah/


    Hosted on Acast. See acast.com/privacy for more information.
    Show More Show Less
Show More Show Less

What listeners say about Mobile ordering and payments platform for restaurants and guests | Waitrr COO Tim Davies

Average Customer Ratings

Reviews - Please select the tabs below to change the source of reviews.

Audible.com.au reviews

Amazon Reviews
No Reviews are Available
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.