Episodes

  • Client Onboarding That Wows

    Client Onboarding That Wows
    Jun 2 2026
    In this episode of the Minding Your Business podcast, host Keturah Parker discusses the significance of a well-crafted onboarding experience for new clients. She details a three-step strategy for businesses to build trust, favor, and, in turn, referrals from clients, by focusing on their initial experience and engagement with the business. These steps involve setting a positive and reassured tone before the contract officially starts, conducting a clear and structured kickoff enabling goal alignment and understanding of the workflow, and offering clients a quick win early in the process to close the gap between confirmation and visible results, consequently staving off buyer's remorse. Parker emphasizes the importance of this client-focused approach in fostering a positive client-business relationship from the outset, positioning it not just as a strategy, but an act of generosity. She encourages businesses to take away and implement even just one of the suggestions offered, asserting that clients will notice the difference immediately.
    • Expert C-Level Solutions for SMBs | Keturah Parker Agency
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    7 mins
  • "The Follow-Up Formula: Turn Leads Into Clients"

    "The Follow-Up Formula: Turn Leads Into Clients"
    May 26 2026
    In this episode of the Minding My Business podcast, host Keturah Parker discusses the importance of the often overlooked strategy of follow-ups in the sales process. She provides a three-step formula aimed at turning leads into clients: Speed, Personalization, and Consistency. Keturah emphasizes the need for a quick response to potential leads, to capture their interest while they're still in a decision-making headspace. She advises against using generic follow-up messages, instead encouraging entrepreneurs to personalize their messages. Finally, she highlights the importance of maintaining a consistent follow-up schedule without pressing too heavily, reminding listeners to perceive follow-ups not as a bother but as an opportunity to address interested ones. She mentions the efficiency of The Elites Suite in automating this process. The podcast serves as an encouraging reminder for entrepreneurs that they are not desperate or aggressive but consistent and genuinely caring in their follow-up efforts.
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    8 mins
  • Price With Purpose: Charge What You're Worth

    Price With Purpose: Charge What You're Worth
    May 19 2026
    In this episode of the "Minding My Business" podcast, hosted by Keturah Parker, the focus is on the significant, yet challenging, aspect of entrepreneurship— pricing. Keturah shares insights on generating a shift from pricing based on hours to pricing based on the outcome entrepreneurs create. She provides guidance on understanding one's value, structuring prices in a way that is sustainable and scalable, and on presenting prices confidently. Additionally, she explores how using 'The Elites Suite' helps to support a seamless client experience by providing automated invoicing, contracts, and onboarding workflows. Keturah emphasises the importance of entrepreneurs valuing their craft and shedding the fears associated with charging what one's business is genuinely worth. Next week, listeners can look forward to an episode about turning leads into clients— 'The Follow-Up Formula'.
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    7 mins
  • Stop Overthinking: Create a Decision System That Moves You Forward

    Stop Overthinking: Create a Decision System That Moves You Forward
    May 12 2026
    In this episode of the Minding My Business podcast, Keturah Parker delves into the topic of overthinking and its impact on growth and productivity. She discusses how overthinking not only adds confusion to the decision-making process but stalls progression and drains energy in business. As a remedy, she introduces the idea of structured thinking through a practical decision-making system that propels action and brings clarity. This systematic approach includes defining decision impact levels, clarifying objectives, limiting options, and setting decision deadlines. She also emphasizes the importance of separating facts from fears, aligning decisions with values, and evaluating actions post-decision, explaining that decisions should not be based on comfort, but rather on alignment with one's goals. Parker asserts that clarity often comes from action rather than endless ruminating, and she encourages listeners to confront overthinking and make decisions with intention and alignment to foster personal and business growth.
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    7 mins
  • Aligned Living: Building a Life + Business That Makes Sense

    Aligned Living: Building a Life + Business That Makes Sense
    May 5 2026
    In this episode of the Minding My Business podcast, host Keturah discusses the importance and process of living in alignment, creating a life and business that reflect one's identity and values. She talks about the prevalence of people feeling misaligned with their lives despite being productive because they are pursuing what they think they should be doing rather than who they truly are. She urges listeners to realign by focusing on their values, creating habits that support their identity, simplifying workflows, being open to adjustments, and paying attention to what drains or energize them. Keturah emphasizes that real success isn’t just about achievement, but it's about alignment between life and personal values.
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    17 mins
  • Aligned Living: Building a Life + Business That Makes Sense

    Aligned Living: Building a Life + Business That Makes Sense
    Apr 28 2026
    In this episode of the Minding My Business podcast, host Keturah discusses the crucial concept of aligned living, emphasizing that a truly successful life and business need to reflect your personal values, identity, and priorities. She explains that many people tend to build lives based on external expectations and pressures, leading to success that doesn't feel fulfilling. To shift towards alignment, she advises listeners to clarify their personal values, build habits that support their evolving identities, simplify their workflows, adjust goals and expectations with evolving priorities, and observe what adds and drains energy in their daily lives. Keturah emphasizes that true success involves growth and fulfillment born out of alignment with one's true self over time.
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    6 mins
  • Stress Management Systems for Busy Entrepreneurs

    Stress Management Systems for Busy Entrepreneurs
    Apr 21 2026
    The Minding My Business podcast episode hosted by Keturah is centered around managing stress as an entrepreneur. The podcast explores how chronic stress can negatively affect cognition, productivity, decision-making, and overall well-being. Keturah emphasizes the importance of proactive stress management techniques involving time management systems, delegation, regular progress reviews, and practices of mindfulness and self-care. Practical tools like Headspace, RescueTime, Trello, Asana, Forest, and Google Calendar and their uses are suggested. Keturah concludes by detailing the long-term benefits of incorporating such stress management techniques, highlighting that alleviating one's stress can lead to increased productivity, clarity, control, and personal as well as business growth. Keturah encourages entrepreneurs to share this episode with anyone who may also be experiencing stress while managing their business.
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    9 mins
  • Skill Stacking: Building the Abilities That Grow Your Value

    Skill Stacking: Building the Abilities That Grow Your Value
    Apr 15 2026
    In this episode of the Minding My Business podcast, host Keturah discusses the concept of skill stacking for personal and professional growth. The approach shifts from the traditional method of mastering a single skill to one that emphasizes the interconnectedness of multiple skills. Keturah suggests that value grows from how these skills work together, making the individual irreplaceable in a specific way. She provides tips on building a skill stack, stressing the importance of adding valuable skills that solve problems and make things easier for others. Keturah emphasizes the idea that a combination of these skills creates opportunities and encourages gradual learning over time. Ultimately, she posits that instead of focusing on what to do next, one should consider what to learn next to support their growth direction.
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    7 mins