• Michael Haynes - Closing the Trust Gap Podcast

  • Feb 24 2024
  • Length: 27 mins
  • Podcast

Michael Haynes - Closing the Trust Gap Podcast

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  • Closing the Trust Gap Podcast

    Episode #4 - Trustworthy Connections with Michael Haynes

    Michael Haynes - SME Business Growth Specialist

    Michael’s LinkedIn Profile: https://www.linkedin.com/in/michaelhhaynes/

    Michael’s Website: https://listeninnovategrow.com/

    1:52 - Getting to know Michael and the work he does

    7:58 - Transformations Michael sees in companies that understand trust is foundational to their work

    10:07 - Why trust has been neglected in companies

    13:50 - Critical elements of technical listening

    14:00 - Listening to yourself

    14:20 - Listening to the market

    15:04 - Listening to the customer or buyer

    15:43 - Advice, Insights, and Recommendations (“A-I-R”)

    16:22 - Listening from a non-technical perspective (active listening)

    19:55 - A lack of focus is a fruit of distrust

    25:29 - Connecting with Michael


    “Pawns are expendable when profit is king.”


    The Closing the Trust Gap Podcast is proudly sponsored by TrustCentric
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