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I still remember the first time my dad explained his pre‑flight checklist. He shared some of the items with me: “Instruments check. Fuel quantity check. Weather briefing confirmed. Exterior visual check.” It felt almost ceremonial—methodical, purposeful, adding some calm into the midst of what could have been pre-flight chaos. To many people, that might have seemed like just one more routine before taking off, but I saw a man who believed that being prepared wasn’t just a good idea—it was the only way to live and lead.

My dad started flying in the Air Force, and then shifted into work in the commercial space, flying for Western and Delta Airlines over many years, and many hundreds of safe flights, without ever having an incident. He lived his life by checklists, by flow charts, by “if‑then” logic. If the weather changed, then we divert. If engine warning light comes on, then that protocol applies. If communication fails, then alternate channel engaged. His world of aviation taught him that when you have high stakes, when the margin for error is small, preparation isn’t optional. It’s mandatory. And the grace with which he handled that complexity—while still keeping his sense of humor, humility and calm—is one of the greatest lessons I carry with me.

Today I want to pay tribute to him, but also to bring you into his mindset—and to show how that mindset matters hugely in physician practices and medical group operations. Because the same principles of preparation, structure, branching logic and options that keep an aircraft safe on takeoff, cruise and landing also keep a medical practice thriving, resilient and mission‑aligned.

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Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Find it here:

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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When Washington shuts its doors, your practice can’t afford to blink. What happens when Medicare payments slow—or telehealth rules vanish overnight?

Welcome to Medical Money Matters. If you’re like most medical group leaders, your attention is already divided between patients, staff, regulations, and operations. Add a federal government shutdown to that mix, and suddenly you’re facing a silent threat to your cash flow, your staffing, and the systems you count on to deliver care.

Today, we’re breaking down exactly how the current government shutdown affects medical practices—and not just in the obvious ways. We’ll look at how Medicare payments might be delayed, what flexibilities have quietly disappeared, and how you can proactively shield your practice from the ripple effects. Whether you’re a small independent clinic or a large multispecialty group, this episode is designed to help you think clearly and act strategically.

Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Find it here: https://healtheps.com/physicians-edge-mastering-business-finance-in-your-medical-practice/

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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Debt makes most doctors nervous. But what if avoiding financing is actually holding your practice back?

Welcome to Medical Money Matters, the podcast where we tackle the intersection of medicine, money, and management—helping you run your practice like the business it is. Today, we’re diving into a topic that physicians often avoid but can’t afford to ignore: debt and financing for medical practices.

If the very mention of debt makes your stomach turn, you’re not alone. Most physicians are naturally conservative when it comes to money—and understandably so. You’ve been trained to avoid risk. To make decisions based on data, not gut feelings. And let’s be honest: medical school didn’t prepare you for amortization tables or capital structure discussions.

But here’s the thing. Avoiding debt doesn’t mean avoiding risk. In fact, in some cases, avoiding financing might be the most expensive decision your practice can make.

Today, we’ll explore what financing options are available to medical groups, break down the difference between debt and equity financing, and help you think clearly about when—and how—to use capital as a strategic tool. By the end of this episode, you’ll have a framework for making smart financial decisions that support both the clinical mission and the long-term stability of your organization.

Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber

Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Find it here: https://healtheps.com/physicians-edge-mastering-business-finance-in-your-medical-practice/

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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What’s the real cost of not growing your practice when the time is right? Spoiler alert: it’s more than just lost revenue.

Welcome to Medical Money Matters. Today’s episode tackles something many practice leaders know they should think about—but often push to the bottom of the to-do list: when and how to scale your medical practice.

Now, if you’re a physician or practice administrator, your day is already full. You’re seeing patients, solving staffing problems, reviewing financial reports, answering portal messages—and probably skipping lunch to do it. So when the topic of expansion comes up, it can feel overwhelming. Unnecessary. Even reckless.

But here’s the truth: in many cases, not growing when your practice needs to can be more damaging than growing too soon. And the impact goes beyond your bottom line. We’re talking about team burnout, patient dissatisfaction, and even harm to your practice’s reputation.

The good news? There’s a path to healthy, responsible growth. One that doesn’t require overextending yourself or guessing your way through the process. That’s what we’re unpacking today.

Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Find it here: https://healtheps.com/physicians-edge-mastering-business-finance-in-your-medical-practice/

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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What if your most complex visits were being paid as basic ones—and no one on your team even noticed?

That’s not a hypothetical. It’s happening right now.

Today we’re talking about something that could be quietly draining your revenue, hurting your bottom line, and going completely unnoticed by your billing team: automatic downcoding of high-level E/M visits. This is a new policy from Cigna, and they're not alone. Other major payers—including UHC—are doing the same thing. And they’re doing it in a way that makes it difficult to detect, hard to fight, and shockingly easy to miss.

If you're a physician, a practice administrator, a billing leader—anyone responsible for the financial health of your practice—this episode is critical listening.

Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Find it here: https://healtheps.com/physicians-edge-mastering-business-finance-in-your-medical-practice/

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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You've got two leaders at the helm - one knows the medicine, the other knows the business. Sounds like a dream team, right? But what happens when they're not on the same page?

Welcome to Medical Money Matters. Today we're diving into the art and science of clinical-administrative dyads - those essential partnerships that drive medical groups forward. When they work, they create clarity stability, and strength. When they falter, things get messy—fast.

Whether you're a CEO paired with a Chief Medical Officer, a Board President working closely with a Practice Administrator, or you're part of a different leadership pair, this episode is for you. We're going to unpack what makes these partnerships work, what gets in their way, and how to build—or rebuild— a dyad relationship that can truly lead a practice with purpose.

Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Find it here: https://healtheps.com/physicians-edge-mastering-business-finance-in-your-medical-practice/

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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Picture this: you're finalizing your residency, or you've spent years in practice and you're finally ready to strike out on your own. You have this forward-thinking amazing vision—a practice that reflects how you want to deliver care. A place built for patients, for community, perhaps for innovation. It’s exciting. But here’s the truth: owning your own practice isn’t just about medicine—it’s about running a business. And that means you need a roadmap that’s complete, accurate, and realistic. That means a business plan with a financial pro forma and a timeline you can rely on.

Having that plan isn’t academic. It’s the difference between a dream and an actual launch. With it in hand, finding a banking partner becomes a lot more straightforward. Banks want to see organization, evidence of planning, clarity around costs, revenues, how you get paid, and when you can pay them back. And because starting a medical practice is usually a once‑in‑a‑career experience—or maybe twice at most—working with a seasoned business consultant is essential. This is your big leap—don’t just go it alone.

So, today we’re going to walk through what you absolutely need to build into that startup plan. We’ll talk through how you’ll structure your entity, how you’ll forecast your finances, how contracting, credentialing, HR, and operations all fit together, and why a realistic timeline matters.

To get the free startup checklist mentioned in this episode, please email dave@healtheps.com and he will send it to you.

Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber

Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 30+ hours of online, on-demand CME-accredited training tailored just for busy physicians. Find it here: https://healtheps.com/physicians-edge-mastering-business-finance-in-your-medical-practice/

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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Join me for a compelling conversation with leadership development expert, Laurie Baedke, FACHE, FACMPE where we unpack what Mentorship, Sponsorship and Coaching can mean to a medical group's bottom line. Laurie draws from her experience as a leadership development program founder, author, and international speaker as she shares with us the reasons why medical groups should double down on developing their teams, and building bench strength.

In a time where margins are being squeezed, regulations are tightening and time is limited, Laurie makes a great case for developing your most precious resource: your people. Laurie can be reached at www.LaurieBaedke.com and on LinkedIn at https://www.linkedin.com/in/lauriebaedke/

Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 30+ hours of online, on-demand CME-accredited training tailored just for busy physicians. Find it here: https://healtheps.com/physicians-edge-mastering-business-finance-in-your-medical-practice/

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/