• Mastering Communication In Your Hospitality Business

  • Feb 28 2024
  • Length: 13 mins
  • Podcast

Mastering Communication In Your Hospitality Business

  • Summary

  • In this episode of The Hospitality Leadership Podcast, I discuss the critical importance of effective communication in leadership within the hospitality industry.

    I share with you the fundamentals of our communication framework used at Cafe Hustle Hospitality to enhance leadership through better communication.

    I also share practical advice on conducting meaningful meetings and maintaining a regular communication schedule to avoid misinformation and rumours.

    Remember, if you would like our Communciation Framework PDF or would like to explore our coaching opportunity, drop me an email to andy@thecafehustle.com

    00:00 Introduction to the Importance of Communication in Leadership

    01:04 The Misconception of Less Communication is Better

    01:31 Promotion of Annual Coaching Program

    03:21 The Importance of Proactive Communication

    05:08 The Role of Weekly Group Meetings in Communication

    07:30 The Power of One-on-One Meetings

    09:12 The Impact of Daily Huddles and Digital Channels

    11:11 The Importance of Agendas and Consistent Meeting Schedules

    12:31 Conclusion and Offer of Communication Framework

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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.