• 446: Breaking Barriers in Esports with Brian Cooley, CMO of PlayVS
    Nov 20 2024

    Brian Cooley is the Chief Marketing Officer at PlayVS, a leading scholastic esports platform in North America, where he brings over 25 years of experience in marketing. His marketing career began in the automotive industry with Land Rover North America, where he spent three years focusing on customer relationship marketing and retail operations. Brian then transitioned to the tech industry, spending six years with IBM. He continued his tech-focused trajectory at Blackboard, where he served as Senior Director of Global Marketing Services before advancing to Vice President of Global Demand Generation. Brian spent the next nine years as CMO at EverFi, deepening his role in edtech by leading the company’s marketing strategy. Now, in his first year as CMO of PlayVS, he leverages his rich background in edtech and marketing to drive growth and expand the platform’s reach in the competitive scholastic esports market.


    PlayVS was founded in 2018 and is now a leading esports platform in North America, partnering with the National Federation of State High School Associations (NFHS) to provide and host organized competitive gaming in high schools across all 50 U.S. states and Canada. As of November 2023, PlayVS expanded access by removing enrollment fees for its state and regional leagues, making participation free for high schools. This initiative has likely increased the number of participating schools, which was around 4,000 as of late 2023.


    In today’s show, Alan and Brian dive into the booming market for collegiate and scholastic esports, exploring how partnerships with professional sports leagues are creating new opportunities for access and growth. They also discuss PlayVS’s collaboration with the Special Olympics to increase accessibility for students and why esports and gaming are essential areas for marketers to watch closely.


    In this episode, you'll learn:

    • How marketing to the new generations changes the game
    • Why marketers should pay attention to esports and gaming
    • What to consider when partnering with an influencer


    Key Highlights:

    • [01:37] How growing up in many different countries has influenced you
    • [03:03] The most interesting meal from your travels
    • [04:52] Career path to PlayVS
    • [08:33] What is PlayVS
    • [10:35] How PlayVS got started
    • [15:17] The esports that PlayVS focuses on
    • [17:42] Partnerships with pro sports
    • [20:35] Partnership with the Special Olympics
    • [22:17] Why marketers should care about esports and gaming
    • [26:02] Experience from your past that defines you
    • [28:10] Advice to your younger self
    • [30:12] A topic that you and other marketers need to learn more about
    • [32:29] Trends or subcultures others should follow
    • [34:45] Largest opportunity or threat to marketers today


    Looking for more?

    Visit our website for the full show notes, links to resources mentioned in this episode, and ways to connect with the guest!

    Become a member today and listen ad-free, visit https://plus.acast.com/s/marketingtoday.


    Hosted on Acast. See acast.com/privacy for more information.

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    37 mins
  • 445: Standing Out in a Crowded Market and Launching into New Categories with Joe Gaither, CMO of Feetures
    Nov 13 2024

    Joe Gaither is the CMO of Feetures, a high-performance sock brand. He joined Feetures in 2009 as a tech rep supporting sales, traveling to 49 states, meeting with thousands of retailers to strengthen Feetures' B2B partnerships and establish it as their preferred sock brand. Joe transitioned into a leadership role, managing the sales force in the Western United States. He later shifted his focus to marketing, where he helped build and grow Feetures' marketing department and expanded its Direct-to-Consumer sales channel. Today, Joe oversees marketing, ecommerce, and customer service, three key components of the customer experience. Under his leadership, direct-to-consumer sales have become the fastest-growing segment of the business.


    Feetures is a brand known for producing high-performance socks designed for both athletic and everyday wear. The brand emphasizes comfort, durability, and foot health, using targeted compression, anatomical design, and moisture-wicking fabrics to provide superior support. Their seamless construction makes them a favorite among runners, hikers, and other active individuals. Feetures holds the title of America’s #1 running sock brand by market share in the run specialty industry.


    In today’s show, Alan and Joe discuss the evolution of Feetures, which began as a family business launched by Joe’s father. They explore the brand’s future, including the upcoming launch of their first non-sock product in the U.S., marking their expansion beyond their core category. They also dive into the current state of the running industry, strategies for standing out in a crowded market, and the challenges of navigating the landscape as an omni-channel brand.


    In this episode, you'll learn:

    • What it takes to stand out in a crowded market
    • The mindset behind navigating as a successful omni-channel brand
    • Key considerations when deciding to launch into a new category


    Key Highlights:

    • [01:45] Sibling CMO’s, is marketing in the DNA
    • [03:09] Path to CMO at Feetures
    • [07:33] What is the scope of Feetures
    • [10:05] Family business and a shift of generations
    • [12:08] Current state of the running industry today
    • [15:51] Differentiating in cluttered category
    • [18:45] Expansion with new product
    • [22:03] Being an omni-channel brand
    • [26:17] Experience of your past that defines you
    • [28:24] Advice to younger self
    • [29:17] A topic that you and other marketers need to learn more about
    • [31:11] Trends or subcultures others should follow
    • [32:30] Largest opportunity or threat to marketers today


    Looking for more?

    Visit our website for the full show notes, links to resources mentioned in this episode, and ways to connect with the guest!

    Become a member today and listen ad-free, visit https://plus.acast.com/s/marketingtoday.


    Hosted on Acast. See acast.com/privacy for more information.

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    35 mins
  • 444: Marketing Trends, Gender Diversity, and Leadership in Finance with Sue Hermann, CMO at BOK Financial
    Nov 6 2024

    Sue Hermann is the Senior Vice President and Chief Marketing Officer at BOK Financial. She holds a bachelor's degree in journalism from the University of Missouri and began her career in public relations. As Director of Corporate Communications and Content, she led a team responsible for internal and executive communications, public relations, and content development. Later, she became the Senior Vice President and Director of Communications at CoBiz Financial Inc. When BOK Financial acquired CoBiz Financial in 2018, Sue joined BOK Financial, where she had served as Director of Communications since 2000 and CMO since 2022.


    BOK Financial Corporation, headquartered in Tulsa, OK, is a top 25 U.S. bank with $50 billion in assets and a wealth division managing over $107 billion in assets under management and administration. While rooted in the Midwest and Southwest, BOK Financial serves clients nationwide. The corporation operates under various names, including Bank of Oklahoma and Bank of Texas, with a diverse range of services. In addition to commercial and consumer banking, BOK Financial offers brokerage, trading, investment services, mortgage origination and servicing, as well as one of the nation's top 10 electronic funds transfer networks.


    On today’s show, Alan and Sue discuss her journey to becoming CMO at BOK Financial and the current state of marketing and banking today. They also delve into gender diversity in finance, balancing a career with motherhood/parenthood, and what leaders need to recognize about their teams to foster the right environments and cultures.


    In this episode, you'll learn:

    • The importance of gender diversity in finance
    • Marketing trends impacting the banking industry
    • Insights and challenges from balancing motherhood and career


    Key Highlights:

    • [01:15] Wanting to be a coroner
    • [02:39] Career path to CMO at BOK Financial
    • [05:02] What is BOK Financial
    • [07:00] The current state of marketing today
    • [08:12] The importance of relationships
    • [09:36] Gender diversity
    • [14:12] Approach on blending parenthood and career
    • [20:20] What insight leaders need to take from parenthood
    • [24:34] Experience of your past that defines you
    • [25:40] Advice to younger self
    • [25:56] A topic that you and other marketers need to learn more about, AI
    • [27:45] Trends or subcultures others should follow, Gen Z
    • [29:15] Largest opportunity or threat to marketers today, noise


    Looking for more?

    Visit our website for the full show notes, links to resources mentioned in this episode, and ways to connect with the guest!

    Become a member today and listen ad-free, visit https://plus.acast.com/s/marketingtoday.


    Hosted on Acast. See acast.com/privacy for more information.

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    31 mins
  • 443: The Freelance Revolution with Shiri Hellmann, VP of Global Brand Communications at Fiverr
    Oct 30 2024

    Shiri Hellmann is the VP of Global Brand Communications at Fiverr, with extensive experience in brand building, e-commerce, and consumer goods. Her diverse career began on the agency side before transitioning to the client side, where she led marketing communications for Bezeq International, Israel's largest telecommunications company, handling both B2B and B2C services. She later served as Head of Global Marketing Communication at SodaStream, overseeing campaigns in over 42 countries. Shiri then became VP of Marketing for SodaStream in the US, spearheading the brand's first Super Bowl ad. After returning to Israel, she freelanced with startups, focusing on brand strategy, research, and campaign execution. Shiri began using Fiverr in her freelance work and has since joined the Fiverr team as VP of Global Brand Communications.


    Fiverr is an online marketplace created to revolutionize the way the world collaborates by democratizing access to talent. Today, it is the largest marketplace of its kind, connecting freelancers and businesses in over 160 countries and offering more than 700 categories to choose from.


    On today’s show, Alan and Shiri discuss her journey to Fiverr and the increasing shift toward freelancing. They highlight the projection that by 2027, half of the U.S. workforce will be freelancing in some capacity and explore how Fiverr is positioning itself to capitalize on this trend. The conversation then turns to the impact of return-to-office mandates and the growing influence of AI in the freelance industry. They also dive into the recent campaign featuring Martha Stewart as a participant in the Fiverr freelance community.


    In this episode, you'll learn:

    • The importance of understanding local culture when driving global marketing success
    • The impacts of return-to-office mandates
    • How AI is affecting the freelance community


    Key Highlights:

    • [01:40] Experience of being a birthday clown
    • [03:22] Career path
    • [09:07] What is Fiverr
    • [10:30] How is Fiverr facilitating the freelance movement
    • [12:35] Impact of return-to-office mandates
    • [15:01] Impact of AI on freelance community
    • [19:28] Latest brand campaign with Martha Stewart
    • [21:55] What makes great marketing
    • [22:53] Experience of your past that defines you
    • [24:37] Advice to younger self
    • [25:09] A topic that you and other marketers need to learn more about
    • [27:25] Trends or subcultures others should follow
    • [30:25] Largest opportunity or threat to marketers today


    Looking for more?

    Visit our website for the full show notes, links to resources mentioned in this episode, and ways to connect with the guest!

    Become a member today and listen ad-free, visit https://plus.acast.com/s/marketingtoday.


    Hosted on Acast. See acast.com/privacy for more information.

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    33 mins
  • 442: Navigating E-Commerce Evolution and Shifting Consumer Trends with Chris Carl, the U.S. Head of Marketing at AliExpress
    Oct 23 2024

    Christopher "Chris" Carl became the first U.S. Head of Marketing at AliExpress in 2023. Under his leadership, order volume increased by 60%, the brand's share of voice grew by 75%, headcount expanded by 400%, social media following surged by 500%, and brand awareness doubled. Chris’s impressive marketing career began as an intern at Calvin Klein. He then moved to BBDO in Germany, where he worked on pricing strategies, market expansions, and e-commerce development for European brands. Following this, he launched the U.S. office for Pulse Advertising, focusing on influencer marketing, and served as COO and President. He also founded his own men’s grooming brand before taking on his current role at AliExpress, where he continues to make a significant impact.


    AliExpress is a global online retail platform owned by the Alibaba Group, headquartered in China. Launched in 2010, it connects buyers with a wide range of sellers, primarily manufacturers and wholesalers from China, offering products at competitive prices. AliExpress focus is on facilitating international trade by allowing businesses and individuals to sell a wide range of products to consumers around the world at an affordable cost.


    On today's show, Alan and Chris discuss what AliExpress is and how it fits within the Alibaba Group. They explore advertising campaigns and partnerships, including the recent collaboration with UEFA and the latest campaign featuring David Beckham. Their conversation also touches on consumer behavior, the future of e-commerce, and how AliExpress plans to capitalize on emerging trends.


    In this episode, you'll learn:

    • Strategies to enhance the online shopping experience while driving affordability
    • Insights into consumer behavior and its implications for market positioning
    • Innovative approaches to leverage emerging trends for competitive advantage


    Key Highlights:

    • [01:35] Story of being brushed with fame in New York
    • [03:13] Career path
    • [07:20] Insights you gained from prior career experiences
    • [11:42] AliExpress’ aspirations in the U.S.
    • [14:00] State of U.S. consumers today
    • [16:30] Where AliExpress is focusing its energy
    • [19:23] Campaign with David Beckham
    • [22:33] What’s next for AliExpress
    • [24:55] Experience of your past that defines you
    • [26:18] Advice to younger self
    • [27:11] A topic that you and other marketers need to learn more about
    • [28:13] Trends or subcultures others should follow
    • [29:37] Largest opportunity or threat to marketers today


    Looking for more?

    Visit our website for the full show notes, links to resources mentioned in this episode, and ways to connect with the guest!

    Become a member today and listen ad-free, visit https://plus.acast.com/s/marketingtoday.


    Hosted on Acast. See acast.com/privacy for more information.

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    32 mins
  • 441: How Personalized Marketing Can Evolve Your Companies Value with Dave Edelman
    Oct 16 2024

    Dave Edelman is a sought-after advisor on digital transformation and marketing, a professor, and an author. He teaches marketing at Harvard Business School and advises top executives on AI and personalization. Dave began his career as a young consultant at the Boston Consulting Group, where he coined the term “Segment-of-One Marketing.” Dave also guided Aetna (now part of CVS Health) as CMO through its transformation into a digitally oriented, customer-centric brand. Recognized multiple times by Forbes as one of the “Most Influential CMOs in the World” and by AdWeek as one of the “Top 20 Marketing and Technology Executives,” Dave has attracted over 1.1 million followers to his LinkedIn blog. His upcoming book, Personalized: Customer Strategy in the Age of AI, will be published by Harvard Business Press in October.


    On today's show, Alan and Dave discuss Dave’s upcoming book and the importance of personalization for companies. They delve into the '5 Promises of Personalization,' exploring how effective personalization can transform a company's brand and value proposition over time. They also examine the key conditions required for successful personalization marketing, and how the personalization index can be used to assess and enhance a company's personalization practices. Additionally, they discuss how personalization can unlock the growth potential of AI.


    In this episode, you'll learn:

    • The 5 Promises of Personalization and how they can add value to your company
    • How AI can enhance personalized marketing
    • Tips around building trust, a key component to personalization


    Key Highlights:

    • [01:40] Dave’s passion as a jazz player & how it parallels business
    • [03:35] How Dave got into personalization
    • [07:13] Why this book and why now?
    • [09:03] Conditions needed for personalization
    • [13:33] The 5 promises of personalization
    • [18:40] Digging deeper into “Reach Me”
    • [23:10] How trust factors in
    • [25:33] How do you get better at “Delight Me”
    • [28:44] Evolving your value proposition
    • [32:00] Experience of your past that defines you
    • [34:05] Advice to younger self
    • [35:12] A topic that you and other marketers need to learn more about
    • [36:27] Trends or subcultures others should follow
    • [38:18] Largest opportunity or threat to marketers today


    Looking for more?

    Visit our website for the full show notes, links to resources mentioned in this episode, and ways to connect with the guest!

    Become a member today and listen ad-free, visit https://plus.acast.com/s/marketingtoday.


    Hosted on Acast. See acast.com/privacy for more information.

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    42 mins
  • 440: Entering the Consumer Market while Driving Sustainability with Elyse Winer CMO & GM of Consumer at GenPhoenix
    Oct 9 2024

    440: Entering the Consumer Market while Driving Sustainability with Elyse Winer CMO & GM of Consumer at GenPhoenix


    Elyse Winer, CMO and GM of Consumer at GenPhoenix, began her career at Merrill Lynch before transitioning to healthcare consulting at Vynamic, where she gained branding and sales experience. She then moved into startups, leading marketing for Boston-based companies and collaborating with Reebok at MC10. Before joining GenPhoenix full-time, Elyse became a partner at Material Impact, a venture capital fund, where she served as interim CMO for GenPhoenix, overseeing a rebrand and their expansion into the consumer market. Her success in both startups and large companies has earned her numerous accolades, including Forbes' "30 Under 30" in Marketing & Advertising.


    GenPhoenix, founded in 2007 for the aviation industry, is a market leader in the mass transportation seating category, with over 250 airlines using their material. Their technology breaks down waste leather to the fiber level and uses recycled water to rebuild the fibers, creating a product even stronger than before. This recycled leather has an 86% lower carbon footprint compared to traditional leather. GenPhoenix has since expanded into the leather goods and footwear industries, collaborating with brands like Coach and Dr. Martens. To date, they have diverted more than 10,000 tons of waste from landfills.


    On today's show, Alan and Elyse discuss the sustainability of the fashion industry and its future direction. They explore how GenPhoenix is adapting, shifting from a predominantly B2B model to expanding into the consumer market. They also highlight partnerships with brands like Coachtopia and Dr. Martens, among others, and discuss strategies for promoting and protecting your brand in collaborations. Additionally, they discuss what early-stage companies and scale-ups, like GenPhoenix, should prioritize when allocating their marketing budgets.


    In this episode, you'll learn:

    • Strategies when expanding into the consumer market
    • How to protect and promote your brand in a collaboration
    • What to prioritize when allocating marketing budgets, on a budget


    Key Highlights:

    • [01:37] What Snoop Dogg is like
    • [04:36] Career path to GenPhoenix
    • [11:00] What is GenPhoenix
    • [14:25] What combined role of CMO and GM of Consumer looks like
    • [18:05] Sustainability in the fashion industry
    • [23:45] Expanding into the consumer market
    • [27:49] How to protect your brand in a collaboration
    • [35:22] How being budget constrained can drive creativity
    • [40:47] Experience of your past that defines you
    • [43:40] Advice to younger self
    • [45:19] A topic that you and other marketers need to learn more about
    • [47:35] Trends or subcultures others should follow
    • [50:00] Largest opportunity or threat to marketers today


    Looking for more?

    Visit our website for the full show notes, links to resources mentioned in this episode, and ways to connect with the guest!

    Become a member today and listen ad-free, visit https://plus.acast.com/s/marketingtoday.


    Hosted on Acast. See acast.com/privacy for more information.

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    53 mins
  • 439: The Intersection of Humanity and Technology with Larry Weber Founder and Chairman of Racepoint Global
    Oct 2 2024

    Larry Weber is the Founder and Chairman of Racepoint Global and the founder of The Weber Group. He also engineered the merger of Weber Shandwick, making it the world’s largest public relations firm. With a career spanning over 45 years, Larry co-founded the Massachusetts Innovation and Technology Exchange (MITX). His impressive client list includes industry giants such as AT&T, Boston Scientific, John Deere, General Electric, General Motors, Panasonic, and Verizon, among others. Larry is the author of six books on marketing, technology, and leadership. His seventh book, A New Age of Reason: Harnessing the Power of Tech for Good, was released on August 6.


    Racepoint Global is an independent public relations agency based in Boston, Massachusetts. They specialize in providing integrated communications services to a wide range of clients, from startups to Fortune 500 companies. Their focus is on helping B2B and consumer technology brands engage their audiences in meaningful ways.


    On today's show, Alan and Larry discuss the valuable insight Larry has learned from working with industry titans. They delve into the key themes of his new book, A New Age of Reason: Harnessing the Power of Tech for Good, examining the intersection of technology and humanity and the complementary forces they create. Exploring the concept of "tech for good", they discuss how traditional marketing has disappeared in today's world. They also talk about the evolving roles of earned, owned, and paid media in modern marketing.


    In this episode, you'll learn:

    • How to build long-term customer loyalty
    • The future of earned, owned and paid media
    • How to harness tech for good and drive innovation


    Key Highlights:

    • [01:40] What is it like to have worked with industry titans
    • [07:40] Career path to PR and Communications
    • [13:10] Why this book and why now
    • [20:40] Are tech and humanity competing or complementary forces
    • [24:15] Tech for good
    • [27:17] Has marketing disappeared
    • [31:03] Earned, owned and paid media
    • [36:12] Experience of your past that defines you
    • [38:00] Advice to younger self
    • [39:09] A topic that you and other marketers need to learn more about
    • [40:35] Largest opportunity or threat to marketers today


    Looking for more?

    Visit our website for the full show notes, links to resources mentioned in this episode, and ways to connect with the guest!

    Become a member today and listen ad-free, visit https://plus.acast.com/s/marketingtoday.


    Hosted on Acast. See acast.com/privacy for more information.

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    42 mins