Episodes

  • Do You Have an Emotionally Intelligent Team?

    Do You Have an Emotionally Intelligent Team?
    Sep 15 2025

    Is it that they have a brilliant leader or that every team member is a top performer? The truth is that those help, but neither of them differentiates the best teams. Exceptional teams stand apart from others by building an emotionally intelligent ecosystem (not just the EI of leaders or employees). Unlike most, emotionally intelligent teams develop social norms and routines that motivate teamwork by building a genuine sense of belonging among team members. These norms prioritize team member feedback and development, and encourage constructive debate that produces effective decisions and novel ideas

    Vanessa Druskat is an associate professor at the Peter T. Paul College of Business and Economics at the University of New Hampshire. As an internationally recognized leadership and team performance expert, Vanessa Druskat advises leaders and teams at over a dozen Fortune 500 and Fortune Global 500 companies. Her best-selling Harvard Business Review article (with S. Wolff) on emotionally intelligent teams has been chosen six times for inclusion in collections of HBR’s most valued articles. She is the recipient of multiple research and teaching awards.

    For more information, please visit https://www.vanessadruskat.com/

    or vanessa.druskat@unh.edu
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    54 mins
  • Encore Leading with Gratitude - Chester Elton

    Encore Leading with Gratitude - Chester Elton
    Jul 4 2022
    After surveying more than one million employees at a wide range of companies, New York Times bestselling authors Adrian Gostick and Chester Elton found that gratitude—when done right—is the easiest, fastest, cheapest way that managers can boost performance and employee engagement. Yet it’s also one of the most misunderstood and misapplied skills in business. Gostick and Elton solve the mystery of this “gratitude gap” in their new book LEADING WITH GRATITUDE: Eight Leadership Practices for Extraordinary Business Results (March 3, 2020; HarperBusiness). Their research shows that very few bosses intentionally bully. The problem is usually misperception or lack of awareness. These leaders have no idea how hard their people work, what challenges they face, or how much they would benefit from sincere and explicit gratitude. They also don’t know how to show gratitude effectively or sincerely.
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    53 mins
  • Mastering Your Emotions with Emotional Brilliance

    Mastering Your Emotions with Emotional Brilliance
    Jun 6 2022
    Today we have more intense emotions and a sense of overwhelm causing all of us stress. Leaders are dealing with so much more than they have in the past. Stress in America study tells us 47% of people are experiencing Anxiety, 44% are sad, 39% are angry, while 75% of us feel we could use more emotional support. For much of that support, they are turning to their leaders who now need more counseling and coaching skills. What are they and we to do with this abundance of emotions and feelings? Today Drs. Greenberg and Nadler will take a deeper look at how you manage these feelings. In our Emotional Brilliance book, we presented a model of dealing with them called NAME. Notice and Name, Accept, Manage and Express. We will look at the M for Manage, Managing your thoughts and actions which will help regulate these feelings. What is causing the most stress today from a recent American Psychological Association study is: • Inflation (e.g., gas prices, energy bills, grocery costs): 87% • Supply chain issues: 81% • Global uncertainty: 81% • Potential retaliation from Russia (e.g., cyberattacks, nuclear threats): 80% • Russian invasion of Ukraine: 80% For more leadership tools go to: www.emotionalbrilliance.com
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    55 mins
  • Renew, Reorient, and Rewire Your Focus

    Renew, Reorient, and Rewire Your Focus
    Jan 11 2021
    The first full week of the New Year has sent all of us spinning with the unthinkable DC riots and the breaking in of the Capital with our leaders hiding for their life in lockdown. Government officials have called it an “unprecedented terrorist attack.” Five people have died and many people are in disbelief that this is happening in the United States. What are some of the key virtues leaders can renew to center themselves and their direct reports and their organizations? We always say the leader is the “emotional thermostat” for others. How do you reset yourself so the temperature, culture, and environment can regulate to deal with external chaos, a pandemic on fire, and the uncertainties of your people? As a leader what do we know about the behaviors and values that leaders can use to navigate the most trying time for most of us in our careers. Emotions are teeming for all of us and your people are relying on you for some sanity and hope.
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    55 mins
  • Encore: EQ Expert Speaks - Dr. Dana C. Ackley

    Encore: EQ Expert Speaks - Dr. Dana C. Ackley
    Jan 6 2020
    Dr Ackley is a leader in using Emotional Intelligence with Executives. He has created one of the first programs to help coaches and leaders utilize the EQi and has documented tools and strategies to raise EQ.He received his doctorate in Psychology from the Florida State University in 1973. His services include executive coaching, group coaching, leadership skill assessment, the development and improvement of leadership teams, and helping organizations create solutions to longstanding, intractable organizational problems. He is a sought after program developer, presenter, and facilitator, skilled in listening for what matters, organizing, troubleshooting, problem solving, and conflict resolution. Dr. Ackley helps senior executives build the skills needed for success, including constructive influence, political savvy, negotiating, breaking down silos, emotional intelligence, and reframing issues to reveal unexpected solutions.
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    54 mins
  • THE QUIET BURN: The Ambitious Woman’s Guide To Recognizing And Preventing Burnout

    THE QUIET BURN: The Ambitious Woman’s Guide To Recognizing And Preventing Burnout
    Sep 8 2025

    Lynn Blades is the author of “THE QUIET BURN: The Ambitious Woman’s Guide To Recognizing And Preventing Burnout.” All genders will benefit from THE QUIET BURN. The book contains advice on living a fulfilling life, self-respect, effectively communicating needs, and recognizing the peril of ignoring personal well-being.

    Lynn is the founder of Legacy Leadership, an executive leadership consultancy, and a dedicated DEI advocate. She has strived to cultivate a 21st century leadership workforce that truly reflects the diversity of our society.

    Blades is a distinguished Marshall Goldsmith elite executive coach with two decades of experience guiding a diverse range of clients. She has coached C-suite executives, directors, and their teams across various industries. Her clients include Fortune 500 and Fortune 100 companies such as Nike, KPMG, EY, Barclays, and PayPal.

    Blades is a founding member of AllBright, an organization committed to the empowerment of women. Here, she helped create “Elevate,” a year-long executive leadership course designed to foster leadership skills among women. She also co-created and currently leads the Leading Diverse Teams program for organizational leaders in both the public and private sectors, with clients such as the UK Department for Environment, Food, and Rural Affairs, Aon, and Tate.

    Blades also serves on various boards focused on fostering the leadership skills of young, diverse talent, including the Creative Access advisory board, Working Title Films’ London Screen Academy, and Frontier Learning Trust in partnership with Imperial College.

    Blades exceptional communication skills and distinctive can-do attitude were honed during her celebrated career as an award-winning journalist. She worked with leading international networks such as CBS, CNN, CNBC, BBC, ITV, and Showtime, where she developed, wrote, presented, and produced both hard news and entertainment programs.
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    55 mins
  • First Pass to MasterFull Coaching

    First Pass to MasterFull Coaching
    Sep 1 2025

    MCC coach Ben Dooley facilitates the bi-weekly “COACHING SKILLS FORUM” telecalls, as well as creator of multiple coach growing experiences--like the “Fast Pass to MasterFull Coaching”—exploring “the Science, Artistry and Performance of our coaching,” and “the Core of our Core Competencies”, all of which (and more) have been helping coaches discover their powerful coaching confidence, power and success, to help you BE the MasterFull coach you are truly here to BE, and that the world needs. And your journey continues to deepen right now.
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    53 mins
  • The power of prioritization: How to identify the 20% of tasks that generate 80% of growth

    The power of prioritization: How to identify the 20% of tasks that generate 80% of growth
    Aug 25 2025

    Bill Canady is the Chairman of OTC Industrial Technologies and CEO of Arrowhead Engineered Products (AEP). As a leadership expert with more than 30 years of experience as a global business executive, he specializes in driving organizational growth, controlling costs, and increasing profitability.

    During his time with OTC, revenue has grown by more than 43% and earnings over 80%. OTC now has $1 billion in sales and 1,900+ employees. At AEP, Canady leads more than 3600 employees and has $1.5 billion in sales.

    Throughout his career, Canady has led several organizations through their most disruptive challenges and opportunities, often in complicated regulatory, investor, and media environments. Taking the tools and techniques that he developed growing multibillion dollar companies, he created the Profitable Growth Operating System (PGOS) and set out to help owners and operators around the world profitably grow their companies.

    Bill graduated summa cum laude from Elmhurst University with a Bachelor of Science in Business Administration and received his MBA from the University of Chicago, Booth School of Business. He is a veteran of the United States Navy.

    For more information, please visit https://billcanady.com/
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    56 mins