• Journey from Stylist to Salon Owner, with a side of IVF with Casey from Maverick Hair and Art

  • Oct 14 2024
  • Length: 57 mins
  • Podcast

Journey from Stylist to Salon Owner, with a side of IVF with Casey from Maverick Hair and Art

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  • Summary

  • We're back in the Inner Sanctum with Casey, the owner of Maverick Hair and Art on the Gold Coast. Casey shares her journey of taking over the business she had worked in and changing from stylist to owner.

    In 2021, the COVID-19 pandemic brought challenges for the new business owner. Maverick is located on the Queensland and New South Wales border which meant many of Casey's staff and clients were stuck on either side. We discussed her collaboration with a salon across the border to sustain their businesses.

    Casey talks about delegation's importance, team dynamics, and flexible management style. The episode also delves into the logistics and challenges of hiring, training staff, and running a unique salon that incorporates art.

    Additionally, Casey shares her personal journey undergoing IVF treatments while maintaining open communication with her team. We wrap things up with insights into managing stress, embracing change, and the importance of community over competition.


    00:00 Episode Summary

    02:45 Introducing Casey

    04:08 COVID-19 and Border Shutdowns

    07:36 Collaborating with Other Salons

    09:30 Transitioning from Stylist to Owner

    11:45 Staff Dynamics and Business Model

    19:53 Balancing Work and Personal Life

    27:55 Returning from Holiday: Addressing Team Issues

    28:28 The Importance of a Manager in a Salon

    29:01 Handling Customer Complaints and Reviews

    30:16 Delegating Tasks to the Team

    34:16 Financial Structures and Employment Models

    36:27 Advice for New Salon Owners

    38:59 The Rollercoaster of Business Ownership

    45:59 Starting a Podcast: Real Talk with Paige and Casey

    49:22 The Journey of IVF and Business Balance

    56:13 Conclusion and Final Thoughts




    https://www.salonrising.com/

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    We also have a very special offer for all Salon Rising listeners! If you'd love to join the Kevin Murphy family for the first time, or if you are a Kevin Murphy OG, click the link below and jump on these amazing offers.

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