J.D. Power

By: J.D. Power
  • Summary

  • J.D. Power is a global leader in consumer insights, advisory services, data and analytics.
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Episodes
  • The Insurance Intelligence Podcast: "Auto Claims: The Latest Trends"
    Nov 7 2024
    On the latest episode of our podcast, the team explores the results of the 2024 Auto Claims Satisfaction Study. This episode covers: - Why claims are such a critical part of the customer relationship - How premium increases have influenced satisfaction with the claims experience - Specific focus areas for claims process improvement - And more! Hosted by: - Carolyn Kibat, Director, Marketing Automation & Strategy Featuring: - Stephen Crewdson, CPCU, Senior Director, Insurance Intelligence - Mark Garrett, Director, Insurance Intelligence
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    10 mins
  • Car Rental Study Results | Travel & Hospitality Podcast | Ep 66
    Oct 22 2024
    Tune in to the latest episode of our Travel & Hospitality Podcast as we explore the J.D. Power 2024 North America Rental Car Satisfaction Study, featuring expert insights from Azari Jones and Andrea Stokes, hosted by Sarah Baggett. Learn what’s driving customer satisfaction, the latest trends in the rental car industry and how top brands are staying competitive.
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    10 mins
  • Latest Study Results | Travel & Hospitality Podcast | Ep 65
    Sep 24 2024
    Mike Taylor and Andrea Stokes are discussing the latest results of the 2024 North America Airport Satisfaction Study and Third-Party Hotel Management Guest Satisfaction Benchmark!
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    12 mins

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