In this episode, I sit down with Heather Blevins, Content Programming Lead at JS Held, and a passionate leader and advocate who’s shining a much-needed light on the mental health challenges faced by claims professionals. Heather shares how her own experiences in the field inspired her to take action, to name what so many in the industry feel but rarely talk about: burnout, compassion fatigue, and the emotional toll of the work.

Heather discusses the important work of Project 55, a non-profit examining the mental well-being of insurance professionals, and a study she is working on, Heather is helping bring data and humanity together to drive meaningful change. Heather also talks about what it means to create psychological safety in an industry built around other people’s hardest moments.

In this episode, I interview two incredible women who turned connection into community impact: Maggie Potter, Managing Shareholder at Segal McCambridge’s Tampa office, and Misty Carson, Business Development Executive and Workforce Strategist at OneDigital. What began as a chance meeting at an APIW Tampa event quickly blossomed into a deep friendship and shared purpose. Together, Maggie and Misty founded the Florida chapter of the Insurance Industry Charitable Foundation (IICF), a vision born from their desire to create something lasting and meaningful in their state.

Throughout our conversation, Maggie and Misty reflect on how friendship, purpose, and community are all beautifully intertwined. Their work with organizations like the PACE Center for Girls has not only changed lives but also reshaped their own perspectives on leadership, opportunity, and self-belief. Misty shared, “Our mindset can get in our way so much… if we don’t believe that we deserve opportunity, it’s really difficult to take that opportunity and do something with it.” Together, they embody what it means to “build a longer table”, lifting others as they lead, challenging each other to grow, and reminding us that true impact starts when we combine passion with partnership.

In this episode, I interview Dr. Claire Muselman, Founder of DCM, professor at Drake University, and then some. Plus, one of the most passionate advocates for human-centered experience in workers’ compensation. Claire is challenging the industry to replace compliance-driven checklists with compassion, curiosity, and connection. We talked about her journey from claims professional to educator and thought leader, and how she’s rewriting the narrative around recovery and work. Claire’s perspective is deeply grounded in empathy: that healing, whether physical or professional, starts when people feel seen and valued.

I love Claire’s ability to bridge the gap between process and purpose. Her powerful message is that every claim, every case, and every data point represents a human being, and that compassion and accountability go hand-in-hand. We also explored her mission to educate the next generation of professionals through storytelling, mentorship, and advocacy for women in the industry, and her involvement with the Global Insurance Accelerator, where she is seeing exciting advancements for products and solutions designed for the future of insurance.

In this episode, I interview Cara McFadyen, Founder and Principal Consultant at Ooshka, for a conversation that’s equal parts raw, inspiring, and real. Cara shared how she’s found her footing as both a leader and a founder, channeling purpose into something new during a period of transition. That clarity helped her move past expectations of what life should look like and start creating a career path she never expected.

We also talk about the courage it takes to step out on your own, to become the product, the operator, and the brand — and how Cara stays grounded through it all with storytelling, connection, and a deep belief in culture-driven leadership. She emphasizes that the insurance industry was built on relationships and that marketers and leaders alike have the opportunity to humanize the business. From tackling talent retention and equity to reframing how the industry tells its story, Cara believes that when culture sits at the top of the agenda, everything else flows from it.

In this special crossover episode, I sat down with another women in insurance podcast host, Meg McKeen of Bound & Determined℠. We came together for an open, honest conversation about purpose, community, and the power of sharing women's stories. With deep respect for one another’s work, we reflected on what it means to create space for women in the insurance industry, why collaboration matters more than ever, and how podcasting has transformed the way we show up as leaders, listeners, and women.

This conversation was held live on October 1st.

In this episode, I interview Alex Eidenberg, President of The Insurance People, to hear her inspiring story of designing a career where she could be her authentic self, and her team could too. Alex shares how she has built her career by leaning into curiosity, authenticity, and a deep commitment to people-first leadership. From navigating challenges in the industry to stepping into her role as President, she opens up about what it means to lead with empathy while still driving strong business results.

Alex is dedicated to creating an environment where both clients and colleagues feel valued and supported. She talks about how intentional culture-building fuels growth, how confidence evolves when you trust yourself, and why women should never shrink themselves in spaces of leadership. What I loved most is Alex’s passion for mentorship, especially among women. She reflects on the importance of women supporting women, creating a ripple effect that lifts others up and broadens opportunities across the industry.

In this episode, I interview Trindl Reeves, Chief Revenue Officer at Marsh McLennan Agency (MMA), whose journey into insurance was shaped by resilience, perspective, and a little wisdom from her grandmother. Trindl shares how her dream of becoming an Olympic athlete shifted after a health challenge, leading her to pursue insurance, a path that has given her both opportunity and fulfillment. With more than 30 years in the industry, she’s grown alongside MMA, helping it expand from a regional firm into a national powerhouse. I admire how her early experiences taught her not to fear challenges, but to embrace them with focus and resilience.

We also discuss her leadership philosophy and the impact of her GROW initiative, Growth and Relationships and Opportunities for Women, which began small at Barney & Barney and is now a full-fledged program across MMA. Trindl is passionate about mentoring young talent, empowering women to see what’s possible, and encouraging everyone to step into stretch opportunities, even (and especially) if failure is part of the journey. Trindl believes that success comes from curiosity, human connection, and making your aspirations known, and of course, women and men working together along the way.

In this episode, I interview Morgan Scott, Chief Operating Officer at The Mahoney Group, to talk about her career path, leadership philosophy, and what it means to drive meaningful impact in the insurance industry. Morgan shared her journey from starting in the business at a young age to rising into executive leadership, reflecting on the resilience, adaptability, and intentionality it took along the way. We talked about how her diverse experiences shaped her perspective on operations, culture, and strategy, and why she believes insurance remains a people-first business at its core.

Morgan has so much openness about growth, both personal and professional. She shared how mentorship and collaboration have shaped her leadership style, how she balances data-driven decisions with empathy, and why creating inclusive, supportive teams is central to her role as COO. Morgan also gave powerful advice for women in the industry about stepping into leadership with confidence, finding their voice, and redefining what success looks like on their own terms. My favorite part of our conversation was her idea to revisit the construction paper chains we made as kids. Listen to her episode to hear more!