The Operations Fix

By: Jennifer Skinner
  • Summary

  • Welcome to The Operations Fix – the podcast for business owners who want to simplify their workdays and scale without the chaos. Hosted by Jennifer, an experienced operations consultant with 7+ years in business administration and operations, this podcast shares actionable, bite-sized tips on transforming your workflow with strategic processes, the right technology, and effective hiring. Jennifer draws from her extensive experience helping clients across 18+ industries to build resilient, efficient systems that empower growth and make daily operations seamless. Whether you're running a side hustle, a 6-figure venture, or a multi-million dollar company, tune in to discover how to build a streamlined business that frees you up to focus on what matters. Visit the website: https://www.daytodayassist.com/
    Copyright 2025 Jennifer Skinner
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Episodes
  • How to Structure Your Systems so You Have Time to Start a Second Business
    Jan 15 2025

    If you’re dreaming of starting a second business but feel stuck in the day-to-day chaos of running your first one, this episode is exactly what you need.

    In Episode 5 of The Operations Fix, I dive into how you can structure your systems to free up the time and mental energy needed to pursue your next big idea. Whether you’re a multi-passionate entrepreneur or simply know you’re meant for more, this episode lays out exactly how to make it happen—without sacrificing the quality of your first business.

    Here’s what you’ll learn:

    • Why documenting your service delivery process is the key to consistent results.
    • How to hire doers to take client work off your plate.
    • The power of having an oversight leader in your business.

    Links mentioned in this episode:

    • Book Our Done-For-You Systems Service
    • Join the Systems for Solo CEOs Advisory
    • Take Our Free Quiz

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    10 mins
  • What a Billion-Dollar Food Chain Can Teach You About Operating Your Business
    Jan 7 2025

    If you’ve ever wondered how the world’s most successful franchises manage to stay consistent, efficient, and wildly profitable, this episode is for you.

    In this episode of The Operations Fix, I take a look back at my very first job at McDonald’s. While it wasn’t exactly glamorous, working at this billion-dollar food chain gave me insight into the systems and strategies that drive business success. From the power of documentation to why customer service matters more than the product, you’ll discover actionable tips you can apply to your own business.

    Here’s what you’ll learn:

    • Why documenting even the smallest tasks leads to better consistency and efficiency.
    • How defining clear roles simplifies hiring and onboarding.
    • Why customer service is the true secret to long-term success.

    Links mentioned in this episode:

    • Book Our Done-For-You Systems Service

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    12 mins
  • How Investing in Your Systems Will Increase Your Sales
    Jan 3 2025

    One of the most common things we hear from overworked clients is, “I wish we could focus on building better systems, but we’re too focused on sales right now.” If you feel like you’re drowning in unopened emails and constantly searching for the right client data, or if you find yourself constantly saying things like “I’m not sure” and “It depends” on sales calls, then you probably relate.

    The good news is that by focusing on better systems, you’re actually focusing on boosting sales. In episode 3 of my podcast, I’ll explain how streamlining the tools and processes you use to operate your business simplifies every aspect of your workday, giving you more time to focus on sales.

    Here’s what you’ll learn:

    • How to spend your day focusing on selling by simplifying operations
    • How systems for great customer service are a selling point
    • How better systems give you the space to take on more clients

    Links mentioned in this episode:

    • Book Our Done-For-You Systems Service

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    8 mins

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