• How to Navigate the Messy Middle Between Ruinous Empathy & Obnoxious Aggression 6 | 49

  • Dec 18 2024
  • Length: 38 mins
  • Podcast

How to Navigate the Messy Middle Between Ruinous Empathy & Obnoxious Aggression 6 | 49

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  • Summary

  • How the CORE method can help you thrive in the messy middle.Caught in the middle of a boss who’s all care but no action and a team lead who’s full steam ahead with no brakes? That’s a workplace tightrope no one wants to walk. Your ability to Care Personally and Challenge Directly can seriously be affected when communication falls apart on both ends of the spectrum, and it’s not just frustrating—it’s debilitating. How do you stay productive and keep your sanity when you’re managing up and down with people who either dodge conflict entirely or bulldoze through it? In this episode, Jason and Amy tackle the messy middle, breaking down how to use the CORE method (Context, Observation, Result, Expected Next Steps) to navigate these tricky situations. It’s not about pointing fingers or playing favorites—it’s about finding a way to ditch the drama and focus on what really matters: working better together.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:Give Candid Feedback With the CORE Method | Radical CandorFeedback from Your Boss | Radical CandorAsking for Feedback | Radical CandorThe Radical Candor Order of Operations | Radical CandorMake Work Less Like Jr. High: Radical Candor Podcast 5 | 10Managing Challenging Conversations At Work | Radical CandorNavigating Workplace Tensions: Stuck Between Ruinous Empathy and Obnoxious AggressionConnect:WebsiteInstagramTikTokLinkedInFacebookYouTubeChapters:(00:00:00) IntroductionAmy and Jason introduce a listener dilemma about a ruinously empathetic boss and an obnoxiously aggressive team lead.(00:02:15) Defining Ruinous Empathy and Obnoxious AggressionWhat it means to care without challenging and to challenge without caring.(00:04:44) It’s the Boss’s Job: Accountability MattersWhy the manager has ultimate responsibility and how to provide feedback.(00:07:53) Raising the Issue with Your BossHow to approach a ruinously empathetic boss with care and directness.(00:11:46) Involving Your Boss EffectivelyHow to engage your boss in resolving team tensions without blame or shame.(00:17:55) Using the CORE MethodA step-by-step approach to delivering clear and constructive feedback.(00:20:55) Role-Play: Navigating a Clean Escalation ConversationHow to handle a tough conversation between a team member and an aggressive lead.(00:31:11) Building Common GroundTips for fostering mutual understanding and creating actionable steps.(00:34:02) Radical Candor TipsKey takeaways and practical tips for addressing conflict.(00:36:35) Conclusion
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