• How Changes in Consumer Loyalty Affect Local Businesses

  • Jan 3 2025
  • Length: 8 mins
  • Podcast

How Changes in Consumer Loyalty Affect Local Businesses

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  • Summary

  • In this episode of the Heart of Austin, Minnesota, we explore an article from the Austin Area Chamber of Commerce addressing the dramatic transformation of consumer loyalty over the past two decades. From 2004 to now, we’ve seen a shift from brands that were built on reliability and customer service to those that thrive on convenience, instant gratification, and personalization.

    We also look at how one business in Austin, Minnesota is making the transition: Nord/Haus Real Estate Group.

    🎧 Listen now and get ahead of the curve!
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