LK: We run into Neville and his grandmother Augusta visiting Neville's parents in the long-term care ward.
JC: Hermione has the sudden horror that Kreacher has a picture of her in his little den.
LK: This is the human cost of family separation. The people who knowingly do this and enjoy the results have lives and emotional connections, too.

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JC: We were in a theater full of people who were there because they wanted to see Tom Felton, and like you said, they queued for tickets, they paid a lot of money, they clearly are fans. I heard people crying around us, people were laughing... Everybody in that theater was thrilled; people leapt to their feet at the end to clap.

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JC: What I would like Sirius to have said is, "You've told Dumbledore, and Dumbledore's on it. You need to sit tight, and let's see what Dumbledore comes up with. I know this sucks, and thank you for telling me. Can I hug you?" Anything like that is what would have made a difference. There are things that happened to Harry later that I think he ended up making choices because he thought nobody was on his side.

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LK: The hope with Voldemort is that there is part of his own mind that he doesn't understand, and there's hope of being able to get to him that way. The problem with Umbridge is that she doesn't have that kind of empty spot.

JC: Yeah. She's choosing it, she knows what she's doing, and she's unreachable in the same way that we talked about before and that others have talked about: the author is unreachable.

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Dumbledore sent Hagrid and Madame Maxime off to approach them, but he had to tell them what to do. It makes me think about stories of people whose parents were immigrants who then had lost this piece of their parents' culture and have a hard time reconnecting to it again. They were having to rely on what Dumbledore had told them about what giant culture was like, even though they're both half-giant.

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Harry feels so empowered by knowing that he's doing something to make a difference in the background. That's really cool and also just very relatable, because I know that I've had feelings like that in the last few years. 'These are the things that are happening, but here's what I'm doing through my work to make it a little bit better.'

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The hurt that he's accruing by being isolated and ignored by Dumbledore -- that hurt of not having his needs heard and met -- are doing more to turn him into somebody who can understand Voldemort's feelings and how Voldemort became who he is, starting from being an orphan who had nobody to hear him when he cried out for help and nobody to connect with.

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This is part of the instruction manual. Support your own confidence by doing something and carry that within you. People believing Harry and letting him know that they have a high opinion of him has taken such a burden off of him.

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