• Goc O'Callaghan part 2 - The secrets and learnings from the dark side of Disney's magic

  • Nov 20 2024
  • Length: 45 mins
  • Podcast

Goc O'Callaghan part 2 - The secrets and learnings from the dark side of Disney's magic

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  • Summary

  • What if the magic behind your favourite experiences wasn't just a coincidence? In this second part two of this two-part series with Goc O'Callaghan, Co-owner of ArcTanGent Festival and Global Experience Lead at Buro Happold.

    In this episode, we peel back the curtain on the often-overlooked and unknown 'dark side' of Disney's magic. From the hidden infrastructure at Disney parks to designing festivals that feel like second homes, Goc reveals how intentional design can transform ordinary spaces into extraordinary memories.

    Get ready to explore behind the scenes of thoughtful details, and see how the environments around us are engineered to make us feel, move, and connect in profound ways.

    00:00 Introduction to the Experience Designers Podcast

    01:05 Guest Introduction: Goc O'Callaghan

    02:06 The Dark Side of Disney

    03:13 Disney's Design Secrets

    07:07 Real-Time Feedback and Customer Experience

    08:47 Designing for the Senses

    10:48 Applying Disney's Principles to Business

    15:36 Experience Design in Structural Engineering

    18:55 Quantifying Experience

    31:26 Personalizing Office Spaces

    38:02 Final Thoughts and Recommendations

    43:55 Conclusion and Farewell
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