• Gestión de la Experiencia del Cliente

  • Jan 29 2021
  • Length: 42 mins
  • Podcast

Gestión de la Experiencia del Cliente

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  • Summary

  • En este podcast charlamos con Nancy Olmos, Blackboard Client Experience Manager, sobre como la experiencia del cliente, desde una visión holística desde la organización, recursos, roles y estrategia permitan encaminar la experiencia hacia el éxito del cliente.
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