Peter Matthews talks with Gilt Edge, TN, Fire Chief Brandon Fletcher about the challenges facing today’s volunteer fire service, plus an innovative program to help retain existing members.

Fletcher outlines some of the top factors that are impacting the rolls and operations of departments today, including a dive into volunteer-focused leadership, politics and personalities and how to keep members engaged, whether on calls or training. He digs into several challenges that he’s seen firsthand and has learned from others. He goes on to share a program he implemented that allows for grant funding to bring members to national training conferences that not only improves their knowledge and networking but serves as a reward for their dedication to the department.

Fletcher also talks about his experiences as a family escort for the annual Fallen Firefighters Memorial Weekend in Emmitsburg, MD. He has had the honor of escorting the families of the fallen throughout the memorial weekend events for three years, and he explains how that has impacted him as a fire chief, ensuring that his members do all they can to stay safe.

Resources

• Volunteer View: Alternative Funding Sources to Enhance Department Operations

• Volunteer View: Retention Through Leadership

• Brandon Fletcher’s Firehouse contributor page

• Connect with Brandon Fletcher on LinkedIn

• FireFusion

• Station Design Conference

• National Fallen Firefighters Memorial Weekend

Peter Matthews talks with Daniel Byrne, Laura Konor and Ben Shearer about new approaches to Community Risk Reduction (CRR) and fire prevention in 2024, and what has changed with public outreach since COVID-19. Byrne is an assistant chief with the Burton, SC, Fire District, Kondor is fire safety coordinator for the North Charleston, SC, Fire Department and Shearer is community risk reduction specialist with the Pasco, WA, Fire Department.

They discuss how COVID-19 impacted the fire service’s reach in-person reach, whether through in-school visits, open houses, or community events and how that created a shift to digital learning. Since then, some departments have had more requests than ever from the community, forcing them to select the groups they meet with to talk about life safety.

The group shares advice for Fire Prevention Week success and year-round outreach concept that help fire departments connect with their communities at multiple levels. The three talk about how they have partnered with organizations and used fire department data to target education to certain groups, and close out the show with CRR wins and losses from their views.

Ben Shearer

Laura Kondor

Daniel Byrne

Resources

Fire Prevention Week

Peter Matthews talks with Capt. Ragan Underwood from the St. George, LA, Fire Department about a close call he had during a training burn where he was caught the flow path and was trapped in the home when the incident commander radioed for crews to leave the structure.

Underwood, a veteran instructor and member of the Insight Training cadre, was taking part in a live fire training at a home in Illinois when he sent crews out of the home and went to cool down the fire before exiting. The fire took off and he was caught in the fire and got disoriented and suffered from exposure to serious heat around his hood and SCBA facepiece.

While he was trying to find his way out and could hear the RIT crew making progress toward his location, command pulled crews out of the house saying it was too far gone, leaving Underwood in the home as conditions worsened. At that moment, his life changed, and he reflects on what happened after that.

Underwood shares how careful communications and breathing techniques can help calm a firefighter during a mayday, and what officers should know about this situation. He explains how this incident changed his approach to training and operations and what he shares with those back home and when he’s on the road teaching.

Resources

• FireFusion